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Waterloo Guest House

Property class: 3

Photo gallery for Waterloo Guest House

Exterior
Exterior
Elite Room | Bathroom
Elite Room
Deluxe Room

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
44 High Street, Black River, St. Elizabeth Parish, JMDEH03
  • Place, Jamaica Beaches
    ‪16 min walk‬
  • Place, YS Falls
    ‪33 min drive‬
  • Place, Lovers Leap
    ‪53 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom

Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Elite Room

Elite Room

Elite Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Black River

At Waterloo Guest House you'll be within just a 10-minute stroll of Black River Heritage Buildings and High Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning full breakfast is served between 7:30 AM and 10:00 AM. .Places within a 15-minute drive of this 3-property class Black River hotel include Bubbling Spring Mineral Bath and Parrotee Pond Mangroves.

What's nearby

  • Jamaica Beaches - 16 min walk - 1.4 km
  • YS Falls - 33 min drive - 25.5 km
  • Calabash Bay - 45 min drive - 32.0 km
  • Appleton Estate - 51 min drive - 40.5 km
  • Lovers Leap - 53 min drive - 42.7 km

About this property

Waterloo Guest House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Waterloo Guest House. Free self parking is available.

This 3-star Black River hotel is smoke free.

  • 16 guestrooms or units
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Guest House offers 16 air-conditioned accommodations with an iron/ironing board and free toiletries. This Black River hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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4.6 out of 5, Wonderful, 32 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waterloo Guest House

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterloo Guest House Hotel
Waterloo Guest House Black River
Waterloo Guest House Hotel Black River

Frequently asked questions

What is the cancellation policy at Waterloo Guest House?

Waterloo Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Waterloo Guest House?

Yep, Waterloo Guest House has a free self car park.

Are there any beaches close to Waterloo Guest House?

The closest beach to Waterloo Guest House is Billy Bay Beach (16.8 km).

Does Waterloo Guest House have a pool?

Waterloo Guest House has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Waterloo Guest House serve breakfast?

You bet, full brekkie is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Waterloo Guest House?

No, Waterloo Guest House does not offer an airport shuttle service.

Is there a bar or restaurant at Waterloo Guest House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Waterloo Guest House?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Waterloo Guest House?

No, pets and service animals are not allowed.

Waterloo Guest House Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 9 out of 23 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Carla

Centrally located.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to expend some good time in St Elizabeth, close to YS falls and Pelican Bar
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being in the town, and having easy access to shopping, and eateries.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Best amenities were air conditioning and hot water. Will visit again!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, i quite liked it.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Raves

Disliked: Cleanliness, amenities, property conditions & facilities
Please ensure that the pool is in use
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Loralyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They took my payment but was not even on the property for checking in had to leave and return the place is all run down
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Cislie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can clear
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was dirty but the rooms were okay with ac. The ac was great. There is nothing to do really around so it is not complete the hotels faults for the deterioration on their premises. Not the best best to be or travel to
Stayed 1 night in May 2023
Verified review

8/10 Good

Radica

Disliked: Staff & service, property conditions & facilities
Like all the trees on the property, but garbage everywhere.
Stayed 3 nights in Mar 2023
Verified review

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only the strong can survive

The hotel needs to be renovated, the pool has been out of service for weeksI was told the water in the pool was moss green, the tv didn't work as well. This is truly a place to rest your head and sleep then off to do something throughout the day. There is nothing to do at the hotel. Although the food is great at the bar, but the bar is open only till 7pm
Stayed 5 nights in Nov 2024
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty Nasty Nasty.. staff cluess. Not certain who check us in maybe the cook, bartender or the babysitter holding a child . No tv .No hot/bottle water . No WiFi .. no shower head on shower ?? (Make no difference couldn’t take a shower) Bedbugs ?? Unfortunately I Can’t prove this since I didn’t do a good check for them when I cover the bed with the disposable sheets like I always do .was to exhausted.. however the bites on my body tell a different story. I wouldn’t recommend this place to a dog and they were plenty on the property.. thank God it was 1 nite only layoff for a funeral .. You need to take his property off your website bad for business seriously. Unsanitary conditions..
Verified review

2/10 Terrible

todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

BRAMWELL

Disliked: Cleanliness, property conditions & facilities, room comfort

Desilusión

Al ver la cantidad de moho en el techo, mis clientes decidieron no hospedarse allí. Tuvimos que buscar una alternativa a cargo mío. La ubicación es buena; pero hace mucha falta la limpieza. Además el edificio antiguo al frente no contribuye en nada a una imagen acogedora.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Sharnique

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Antonette

Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Enaroy

Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Mr.

Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Raves

Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Ava Marie

Stayed 2 nights in Aug 2023