4/10 Poor
Naomi
Travelled with family and small children
24 Apr 2025
Disliked: Cleanliness, property conditions & facilities
I thought it was really nice at first but then I noticed all the dust everywhere, couldnât use the kettle because it was full of dust and limescale especially where the water is supposed to pour out it was also rusty. We couldnât see through the windows unless they were fully open which caused flies because of the rubbish outside and there was no view apart from rubbish. The room was supposed to be a family room for two adults and two children it was more like a room for two people the bunk bed sounds likes it was going to fall apart everytime my children got on it and the double bed a little bit bigger that a single bed and was very uncomfortable. Also had a cleaner just walk in on us and I complained about it but the excuse I got was that she had mistaken the 8 on the rota for a B because of poor handwriting which didnât make sence because all the rooms were numbers not letters. I did receive a verbal apology from the manager and was given one round of free drinks but because we didnât drink them straight away they ended up with little flies in the drinks so we were unable to drink them anyway. I really wouldnât recommend this place to anyone especially if you have children. The manager seemed nice at first but after I made the complaint I felt like his attitude changed towards me even when I asked for a fan and clean towels and sheets for the beds it seemed to be a hassle. Last of all I brought a chocolate bar out of the vending machine and it was two months out of date.
Naomi
Stayed 3 nights in Apr 2025
