6/10 Okay
fran
16 Feb 2024
Liked: Room comfort
Ok for a stay for one night
Stayed one night while traveling. The room itself was comfortable and perfectly fine for a night on the road. The front desk and other staff were very friendly and accommodating. They also had a decent free breakfast in the morning with good coffee and hot and cold options. All that being said, while at first glance the surfaces in the room were clean, there were a few bothersome things that caused me to knock off a couple of stars from this review. First, upon entering the elevator there was a very strong, unpleasant odor. Only one elevator seemed to be working and this smell was there the whole time. I had to hold my nose as it became so strong. At first it sort of smelled like the strong sulphur odor after a match is lit but more intense.
In the room itself, the bottom of the inside of the shower curtain had a whole bunch of light reddish brown gunk on it. In addition, there was thick, black mold inside the rim at the front of the toilet bowl. Finally, a few sticky spots in the carpet that were noticeable when barefoot.
There was no hair dryer in the room so I called down to the desk to ask if there was supposed to be one. The very nice young lady there said there is supposed to be one but unfortunately people had been stealing them lately. She said she had an extra one and would bring it to our room. Within two minutes she was there with a nice hair dryer. I tried to give her a tip but she refused. As I said, she and the other staff were all extremely nice!
fran
Stayed 1 night in Feb 2024