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VOI Praia de Chaves Resort - All inclusive

4.5 star property

Photo gallery for VOI Praia de Chaves Resort - All inclusive

A paved pathway flanked by white buildings with stone walls and palm trees, leading towards the sea.
Property video
A restaurant with tables and chairs, large windows, and a view of the sea.
An aerial view of a beach with white umbrellas and lounge chairs arranged in rows, a pathway leading to a structure, and palm trees lining the path.
A pool area with lounge chairs and umbrellas, palm trees, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Areia de Chaves, Boa Vista
  • Place, Praia da Chave
    ‪5 min walk‬
  • Place, Estoril Beach
    ‪14 min drive‬
  • Place, Praia de Santa Monica
    ‪30 min drive‬
  • Airport, Boa Vista Island (BVC-Aristides Pereira Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with two beds, a nightstand, a lamp, and a view of the outdoor balcony.

Classic Double Room

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

A hotel room with two beds, a nightstand, a lamp, and a view of the outdoor balcony.

Classic Double Room Single Use

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with two beds, a teal wall, and a balcony with a view.

Classic Triple Room

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with two beds, a teal wall, and a balcony with a view.

Classic Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a sofa, and a balcony with a table and chairs.

Family Room

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a sofa, and a balcony with a table and chairs.

Family Room

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Sea View)

A hotel room with a bed, a desk, a chair, a TV, and a phone on a nightstand.

Double Room (Sea View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use (Sea View)

A hotel room with a bed, a desk, a chair, a TV, and a phone on a nightstand.

Double Room Single Use (Sea View)

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Sea View)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Family Room (Sea View)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Sea View)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Family Room (Sea View)

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Triple Classic room

A hotel room with two beds, a teal wall, and a balcony with a view.

Triple Classic room

  • 27 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

About the area

Boa Vista

A luxury stay in Boa Vista awaits you at VOI Praia de Chaves Resort - All inclusive. You'll be 0.5 km (0.3 mi) from Praia da Chave and 10 km (6.2 mi) from Estoril Beach. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .The restaurant, Gourmet, serves international cuisine and is open for dinner. Pool Snack Bar is the property's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4.5-property class Boa Vista property include Praia de Cruz and Chapel of Our Lady of Fatima.
View more Resorts in Boa VistaOpens in a new window

What's nearby

  • Praia da Chave - 5 min walk - 0.5 km
  • Estoril Beach - 14 min drive - 11.7 km
  • Praia de Cruz - 15 min drive - 12.4 km
  • Chapel of Our Lady of Fatima - 22 min drive - 14.1 km
  • Praia de Santa Monica - 30 min drive - 24.3 km

Getting around

  • Boa Vista Island (BVC-Aristides Pereira Intl.) - 13 min drive

Restaurants

  • ‪Restaurant Santiago - ‬9 min drive
  • ‪Morabeza beach & lounge restaurant - ‬14 min drive
  • ‪sodade - ‬13 min drive
  • ‪BeraMar Restaurant - ‬12 min drive
  • ‪Casa Do Pescador - ‬13 min drive

About this property

VOI Praia de Chaves Resort - All inclusive

VOI Praia de Chaves Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At VOI Praia de Chaves Resort - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4.5-star Boa Vista property is smoke free.

  • 276 guestrooms or units
  • 17 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
VOI Praia de Chaves Resort - All inclusive offers 276 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar

Restaurants on site

  • Beach Bar
  • Beach Restaurant
  • Gourmet
  • Pool Snack Bar

Things to do

  • 2 outdoor padel courts
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 buildings
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gala Dinner on 31 December per adult: CVE 10267.49
  • Gala Dinner on 31 December per child: CVE 5133.75 (from 2 to 11 years old)
  • A tax is imposed by the city: CVE 276.00 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.

Property is also known as

VOI Praaia de Chaves Resort
Voi Praia Chaves All Inclusive
VOI Praia de Chaves Resort Boa Vista
Iberostar Club Boavista All Inclusive

Frequently asked questions

What is the cancellation policy at VOI Praia de Chaves Resort - All inclusive?

VOI Praia de Chaves Resort - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at VOI Praia de Chaves Resort - All inclusive?

Yep, VOI Praia de Chaves Resort - All inclusive has a free self car park.

Are there any beaches close to VOI Praia de Chaves Resort - All inclusive?

Yep, VOI Praia de Chaves Resort - All inclusive is a short 6-minute walk from Praia da Chave. Fun beach activities include volleyball and windsurfing. You can also find water sports equipment and boat tours.

Is there a spa on site at VOI Praia de Chaves Resort - All inclusive?

Yep, there is an onsite spa at VOI Praia de Chaves Resort - All inclusive. You'll enjoy services like massages.

Does VOI Praia de Chaves Resort - All inclusive have a pool?

VOI Praia de Chaves Resort - All inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at VOI Praia de Chaves Resort - All inclusive?

VOI Praia de Chaves Resort - All inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes VOI Praia de Chaves Resort - All inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at VOI Praia de Chaves Resort - All inclusive.

Does VOI Praia de Chaves Resort - All inclusive serve breakfast?

Yeah, free buffet brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at VOI Praia de Chaves Resort - All inclusive?

No, VOI Praia de Chaves Resort - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at VOI Praia de Chaves Resort - All inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at VOI Praia de Chaves Resort - All inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at VOI Praia de Chaves Resort - All inclusive?

No, only service animals are allowed.

VOI Praia de Chaves Resort - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 259 reviews
Rating 8 - Good. 98 out of 259 reviews
Rating 6 - Okay. 21 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 3 out of 259 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfet to relax alone or with family. The staff is amazing
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place.
Stayed 4 nights in Oct 2022
Verified review

8/10 Good

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a good value place to stay - tired in places (towels need a refresh) but staff and food better than other all inclusives . Beach is beautiful
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to spend your vacation

Fantastic service, delicious food, beautiful beach ... Thank you! It was a great time.
Stayed 4 nights in Oct 2022
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Beech area stunning. No queues for drinks. Location on a bluff provided a needed breeze. Gardens well maintained and beautiful. Busy pool area - could do with being larger.
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel - it’s well laid out, beautifully kept and our room was clean, spacious and very comfortable. The food in the restaurant and snack bars was all fantastic and the staff were amazing. Really friendly, polite and helpful. The entertainment team were great fun and worked hard every day and the team on the beach and by the pool in the bar and on reception were also wonderful. Pool and beach amazing. This is a fabulous hotel
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The animation team and staff were anazing .lots of choice for food inc seafood . but if you only eat chicken and not red meat there wasnt white meat every day .but spoke to the manager and it was sorted ..the pool is large and kept sparkling .if you are looking for a hotel based holiday its great ..we done the island trip which was a brilliant day .and went to a beach bar for food and fire show you can get your own taxi .also to santa monica beach lovely food and beach .again get your own taxi ... not much in the town but nice to have a wander round .
Stayed 14 nights in Oct 2022
Verified review

6/10 Okay

Darcy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

5* expected but you pay for what you get !!!

It’s recently been taken over by an Italian company so be aware there are not many English people but some staff have reasonable English, Rated 5 stars, was expecting something special rooms were basis with good size quality mattress (zip connected) A/c small fridge with option to purchase a mini bar that seemed expensive at €35-€55 for what you could typically get at the bar, we had 6 led’s flashing at night that were annoying fire/tv/ac/DTV/wifi/TV, plastic garden furniture and pillows were also a low point. We did encounter mosquitoes but that sometimes experienced, use phone to calm reception and they will come if necessary, I don’t like chemicals so opted for the wet towel, from the room to amenities it’s a nice walk 2 bars and the food hall 4 or so little shops & reception, self service drinks at the snack bar never seen the drinks machines switched off, larger, soft drinks, wine ,coffee. They did local cocktails and iced slush with AI, the food overall was good in comparison to other AI holidays, didn’t use the pool but it looked ok, although around the pool were brick paving that had deteriorated and uneven, needed a dry blow would make all the difference, the sun beds needed a wash/ replacement as they most were heavily worn and certainly not in the class of 5 star, the beach was beautiful down a slight slope or 50 or so steps there is a beach bar with snacks and refreshments toilet and shower, sands go on for miles, there are around 7 cat residents that are so cute
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel vraiment exceptionnel. Nous avons eu la surprise d'être surclassé, la chambre avec jardin face océan était une pure merveille. Tiut le personnel sans exception étaient très souriants et à l'écoute. Je le recommande fortement.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle vue mer, chambre spacieuse, correcte, salle de bain mériterait une rénovation. Emplacement magnifique près d’une réserve naturelle de dune
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Luca

Liked: Cleanliness, amenities, property conditions & facilities
L’hôtel est très bien tenu. Les équipes techniques et de service sont au top, bravo à elles ! Les chambres sont confortables et propres. Nous avons eu un petit inconvénient avec le wc, mais rien de très dérangeant. Le buffet est varié et très bon. Vous y trouverez toujours votre bonheur.
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

jean

Liked: Staff & service
chambre avec plusieurs défauts, bonne réactivité cependant pour réparer incidents rencontrés. personnel très sympathiques. établissement moyen sans plus mais jamais 5 étoiles . en revanche belle plage propre .
Stayed 14 nights in Nov 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buon resort all inclusive a gestione alpitour, animazione simpatica non invasiva. Cibo buono abbastanza per tutti i gusti
Stayed 7 nights in Aug 2025
Verified review

4/10 Poor

Fatimata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le ménage dans les chambres laisse à désirer .. les chambres ont besoin d’un bon rafraîchissement L éclairages de notre chambre est tellement forte qu’elle attire tout les insectes rien ne change malgré le signalement.. les portes d entrée des chambres ne se déverrouillent pas correctement L extérieur est sympas ! La nourriture est bonne Le service est très moyen
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre magnifique, tres belle architecture de l'ensemble du club, grande chambre bien insonorisée qui mériterait une rénovation. Personnel souriant et tres attentionné Petit point negatif concernant le buffet qui est un peu insipide, il y a du poisson grillé tous les jours mais malheureusement toujours trop cuit donc très sec
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
È una location bellissima in un posto altrettanto bellissimo, con una spiaggia da sogno. Lo staff sempre gentile ed i ragazzi dell'animazione sono in gamba,ti coinvolgono in tante attività e ti fanno divertire.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nourriture très bonne
Stayed 9 nights in Mar 2024
Verified review

10/10 Excellent

AV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa ubicata in posizione fantastica su una bellissima spiaggia di sabbia fine. Ampia piscina con vista panoramica e spazi verdi comuni molto ben curati. Camera spaziosa, luminosa e confortevole. Pulizia impeccabile. Ristorazione eccellente, abbiamo mangiato sempre benissimo durante tutto il soggiorno. Servizi di ottima qualità, incluse la attività di intrattenimento. Personale molto gentile e sempre pronto a soddisfare le esigenze della clientela. Menzione speciale per il manager di questo resort che è stato particolarmente amabile e disponibile. Grazie!!! Vacanza indimenticabile!!! Consigliamo vivamente questo resort
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Monique

Liked: Amenities
Pluspunten van deze accomodatie zijn: - kwaliteit van het eten, voldoende keuze en de variatie - ligging aan een zeer mooi strand - voldoende zonnebedjes - voldoende keuze v.w.b. drankjes Minpunten: - we zaten in een (nog) niet gerenoveerde kamer die het nivo had van 3 sterren i.p.v. de 5 sterren die het hotel pretendeert te hebben. Maar de lokatie en kwaliteit van het eten maakte veel goed.
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, service and staff was exceptional. Food was decent. They had a lot of entertainment for guests, shopping for gifts and souvenirs was available. Pools were regularly cleaned, sunloungers were cleaned at the end of the day by staff too. The only issue we had was after multiple phone calls to the spa we were not able to book an appointment because they had no availability for 2 days. The lady on the phone could not understand us and asked us to come to the spa. When we checked in went straight to the spa and she had no availability till after we checked out and that was very disappointing, had we known during our initial phone call we would had got a treatment elsewhere as that was the last place we stayed before flying. Secondly, the coffee machines in the breakfast area were bad.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Mikael

Liked: Cleanliness, room comfort

Stranden är magisk

Hotellet är stort och välskött men inte alls 5 stjärnor, snarare 3. De mindre rummen något slitna och badrummen är nedgånga. Maten och dryck är ok, men inte mer. Är man känslig mot flugor och katter så ska man inte äta ute. Att veranda bord är vingligt säger en del om kvaliteten och kunskapen hos servicepersonal. Läget är helt fantastiskt dock med härlig strand i världsklass och man får en känsla av ensamhet. Bra att veta är att passkontrollen på Boa Vista flygplats går extremt långsamt. Som EU-medborgare kan man betala skatt och visum i förtid och spara massa tid vid ankomst. Hotellkedjan är italiensk och mycket av ”underhållning” samt information är på italienska. Alla aktiviteter och gymmet på hotellet är slitna.
Fin utsikt från pool
Fina stranden
Gången från stranden
Utsikt från trappa
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Lukas Dietmar

Liked: Staff & service
Disliked: Cleanliness
Zimmer sind renovierungsbedürftig. Die Anlage inkl. eigener Strandabschnitt ist sehr schön. Service/Personal ist sehr freundlich und beim Essen ist für jedem was dabei.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut geeignet für entspannte Ferien " no stress"
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Chambre vieille à rafraichir
Stayed 7 nights in May 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima struttura

La struttura è bella e ben integrata nell'ambiente. Ottima ecosostenibilità. Camere spaziose e ben curate. Panorama favoloso. Volendo trovare il pelo nell'uovo potrei suggerire di migliorare il servizio cucina comuqnue buono (piatti un pochino ripetitivi e pochissima frutta fresca).
Stayed 7 nights in Apr 2023