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Xanadu Island Hotel - All Inclusive

5.0 star property
Beachfront property with 3 restaurants and 2 outdoor pools

Photo gallery for Xanadu Island Hotel - All Inclusive

Exterior
Property preview
Buffet
Suite (Manor House)
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • On private beach
  • Parking included
  • Laundry

Explore the area

View map
Akyar Burnu Mevkii 91, TURGUTREIS BODRUM, Bodrum, 48980
  • Place, Akyarlar Plajı
    ‪3 min drive‬
  • Place, Karaincir Beach
    ‪6 min drive‬
  • Place, Kefaluka Resort Beach
    ‪10 min drive‬
  • Airport, Bodrum (BJV-Milas)
    ‪65 min drive‬

Room options

View all photos for Suite (Manor House)

Suite (Manor House)

Suite (Manor House)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
  • 72 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Courtyard Area

Suite, Courtyard Area

Suite, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Romance)

Suite (Romance)

Suite (Romance)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (King)

Suite (King)

Suite (King)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Elegance)

Suite (Elegance)

Suite (Elegance)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Day bed
  • 92 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Suite (Lavender)

Suite (Lavender)

Suite (Lavender)

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
Premium bedding
  • 110 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Begonville Suite

Begonville Suite

Begonville Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
  • 124 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
3 bedrooms
  • 238 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 7
  • 2 King Beds and 2 Large Twin Beds

About the area

Bodrum

A luxury stay in Bodrum awaits you at Xanadu Island Hotel - All Inclusive. You'll be within a 20-minute walk of Akyarlar Plajı and 2.8 km (1.7 mi) from Karaincir Beach. Highlights at this beachfront property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Shang-Du Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Ana Restoran, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and nightclub. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 30-minute drive of this 5-property class Bodrum property, attractions include Bodrum Marina and Camel Beach.

What's nearby

  • Akyarlar Plajı - 3 min drive - 1.5 km
  • Karaincir Beach - 6 min drive - 2.7 km
  • Kefaluka Resort Beach - 10 min drive - 3.8 km
  • Aspat Plajı - 13 min drive - 4.5 km
  • D-Marin Turgutreis Marina - 13 min drive - 5.7 km

Getting around

  • Bodrum (BXN-Imsik) - 72 min drive

Restaurants

  • ‪Mehtap Restaurant - ‬4 min drive
  • ‪Yalı Cafe - ‬18 min walk
  • ‪Özbalcı Pide Salonu - ‬18 min walk
  • ‪Mare Snack Bar - ‬13 min walk
  • ‪Köy Kahvesi - ‬4 min drive

About this property

Xanadu Island Hotel - All Inclusive

Beachfront property with 3 restaurants and 2 outdoor pools
Some rates at Xanadu Island Hotel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. At Xanadu Island Hotel - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This luxury property also offers a children's pool, outdoor tennis courts and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bodrum property.

  • 222 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • Nightclub
  • Karaoke
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Xanadu Island Hotel - All Inclusive offers 222 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Shang-Du Spa has 8 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aegean A'laCarte Restoran
  • Ana Restoran
  • Azurro A'laCarte Restoran

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Karaoke
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 10219

Property is also known as

Xanadu Island Hotel All Inclusive Bodrum
Xanadu Island Hotel All Inclusive
Xanadu Island All Inclusive Bodrum
Xanadu Island Hotel Bodrum
Hotel Xanadu Island Hotel Bodrum
Bodrum Xanadu Island Hotel Hotel
Xanadu Island Hotel All Inclusive
Hotel Xanadu Island Hotel
Xanadu Island
Hotel Xanadu Island Hotel - All Inclusive Bodrum
Hotel Xanadu Island Hotel - All Inclusive
Xanadu Island Hotel All Inclusive Bodrum
Xanadu Island Hotel All Inclusive
Xanadu Island All Inclusive
Xanadu Island Hotel - All Inclusive Bodrum
Xanadu Island All Inclusive Bodrum
Bodrum Xanadu Island Hotel - All Inclusive Hotel
Xanadu Island Hotel
Xanadu Island Inclusive Bodrum
Xanadu Island Hotel
Xanadu Inclusive Inclusive
Xanadu Island Hotel All Inclusive
Xanadu Island Hotel - All Inclusive Bodrum
Xanadu Island Hotel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Xanadu Island Hotel - All Inclusive?

Xanadu Island Hotel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Xanadu Island Hotel - All Inclusive?

Yep, Xanadu Island Hotel - All Inclusive has a free self car park. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Xanadu Island Hotel - All Inclusive?

Yep, Xanadu Island Hotel - All Inclusive is a short 18-minute walk from Akyarlar Plajı. Fun beach activities include kayaking, canoeing and swimming. You can also find boat tours.

Is there a spa on site at Xanadu Island Hotel - All Inclusive?

Yep, Shang-Du Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Xanadu Island Hotel - All Inclusive have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Xanadu Island Hotel - All Inclusive?

Xanadu Island Hotel - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Xanadu Island Hotel - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Xanadu Island Hotel - All Inclusive.

Is Xanadu Island Hotel - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and childcare services in the guestrooms, it's no surprise that Xanadu Island Hotel - All Inclusive is a hit with families.

Is there a free airport shuttle available at Xanadu Island Hotel - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Xanadu Island Hotel - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Xanadu Island Hotel - All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Xanadu Island Hotel - All Inclusive?

No, pets are not allowed.

Reviews

Xanadu Island Hotel - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

10/10 Excellent

Fikret Gulden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience during our stay at Xanadu. The staff gave us a very warm welcome. We had a very beautiful romance suit. The foods were the best food you can eat at any restaurant , the tastes and the variety of the foods were amazing. The location of the resort is one of the best, seafront with nice calm swimmable water. I would highly recommend this place.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and service. Superb range of food options at the buffet. I would also recommend a private boat trip direct from the dock at the property.
Stayed 7 nights in Oct 2024

6/10 Okay

Raida

Stayed 2 nights in Oct 2023

10/10 Excellent

Meltem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, spacious rooms and friendly staff. Views are excellent. Even though there was a heat wave when we arrived we didn’t feel the heat with the calm winds from the sea. The hotel is located on a peninsula and I think all rooms have sea views. We stayed in elegance suit with two Rooms and sitting room - each room had its own bath. The food in the main restaurant was adequate and the a-la-carte restaurant was great. The pools bars and the main bar were also great.
Stayed 4 nights in Jul 2023

10/10 Excellent

Boris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best family hotel we have been too! Unique setting really with huge hotel territory and very smart planning of the internal roads/logistics. Beautiful views all around the island; great beaches as well. Large and spacious, sturdy and well-designed rooms. Plenty of entertainment on the hotel territory. No showing off either in terms of decorations, which is a plus for us. Could think about cosmetic renovations here and there in the coming year or two. Otherwise, an all-out amazing experience traveling with a baby of 1.5 years and great thanks for an amazing stay!
Stayed 7 nights in Jun 2023

10/10 Excellent

Abdulqadir, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff specially guests service Good food Clean room and space is good Facilities are great Location surrounding with water
Stayed 5 nights in Jun 2023

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2022

8/10 Good

Roger, GRANTHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a relaxing stay at Xanadu Island, the staff are very polite and keen to help provide an excellent service. We had a few minor issues, however once raised with the team everything was resolved. Thank you. RM
Stayed 6 nights in Aug 2022

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and service

Stayed 4 nights in Aug 2022

10/10 Excellent

Yasin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2022

10/10 Excellent

Magamed

Liked: Staff & service, amenities, property conditions & facilities
One of the best place in WORLD
Stayed 4 nights in Jun 2022

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class and top quality. Stunning location, beautifully laid out property. Suites are breathtaking at our level. The all inclusive is very inclusive with a proper choice of foods and drinks anywhere anytime. The staff are marvellous. Love it.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jun 2021

10/10 Excellent

mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

really good hotel with great facitilies

We stayed at the property for a week with our baby. Hotel is super kids friendly with a lot of services available for kids. We enjoyed our stay, staff was friendly and hotel is taking really good COVID 19 precautions. Only downside was repeated food menu and especially less veggie options.
Stayed 7 nights in Sep 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the Money

Our room was exceptional with a beautiful sea view. Great value for the money. Drinks were also good but food was just average. Good assortment but pretty much the same everyday. Service was very good though. We tried the italian restaurant and that was a nice change from the buffet but you need to reserve first thing in the morning (9AM) for the next day and the reservations go very quickly. Also, keep in mind that most people reserve their poolside chairs at 8AM. Not great if you want to sleep in. We also had massages at the spa which were also very good.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
This place is not high class as it states in their brand name. Quality of service is very bad. Staff attitude is poor and approach is not to solve issues rather point to someone else whenever you have a request. It's not worth the money. There is a small beach area without change rooms, only one shower with walking and stairs distance. I have talked to guest relations as well and their response was to offer free spa sessions :( Unfortunately, I would not stay at this place again with this type of service, there are many other options in Bodrum...
Stayed 4 nights in Aug 2019

10/10 Excellent

Faez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xanadu the lovely place

Wonderful place to relax clean beaches great services and we should come again
Stayed 4 nights in Jun 2019

10/10 Excellent

CMH, Istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Staff friendly and attentive. The best part of this place is the peace and quiet. If you like activity and entertainment choose another resort. Wonderful views everywhere while you are surrounded by beautiful clean water.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice. Important thing to note is that they do not provide irons or ironing boards, you have to use their laundry service (which can get expensive). The hotel lacked basic services such as a working air condition. Other than that everything was perfect.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time in two years staying at xanadu, the property is beautiful and the staff are friendly and helpful, the location is stunning and the rooms amazing
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the staff at reception. At the beginning, given that we were the 2nd guests at the hotel since reopening we received a very warm welcome but somehow during they stay and at check out that went away. The guy, I think he’s the manager, sits at his own desk on the left of reception gave us a tour and warm welcome when we arrived however during the stay I noticed that once on the way to breakfast I said good morning and there was no response but what was worse was his attitude at check out. We came up to the front desk, he was there and he just turned away and rang the bell at the desk for the guy in the back to come check us out, no pleasantries .. nothing.. just turned his back and went back to his desk. Given that the walk from reception to the front gate is far they didn’t offer to drop us with the golf cart as they did the first day which would have been nice but thanks to the golf cart guy while we were on our way he decided to give us a drop. Other than the reception staff, everything was great at the hotel, food, room, location and all other staff... every was else were pleasant.
Stayed 2 nights in Mar 2019