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Lancaster House

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Lancaster House

Outdoor spa tub
Property video
Lobby sitting area
Daily buffet breakfast (USD 10 per person)
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Place, Virrey Park
    ‪3 min drive‬
  • Place, Unicentro Bogotá
    ‪4 min drive‬
  • Place, 93 Park
    ‪6 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About the area

Bogotá

A family-friendly stay in Bogotá awaits you at Lancaster House. Within a 30-minute stroll, you'll find La Castellana National Theater and Virrey Park. Highlights at this hotel include 2 restaurants, and in-room kitchens and free WiFi. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and Ayurvedic treatments. The restaurant, Gatsby, serves international cuisine and is open for breakfast, lunch and dinner. Chimney Bar is the hotel's own piano bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and karaoke. 646 square feet (60 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Usaquén hotel, you'll be 3 km (1.9 mi) from World Trade Center and 3.1 km (1.9 mi) from Hacienda Santa Barbara Mall.

What's nearby

  • La Castellana National Theater - 17 min walk - 1.5 km
  • Virrey Park - 3 min drive - 2.5 km
  • Unicentro Bogotá - 4 min drive - 2.2 km
  • 93 Park - 6 min drive - 3.6 km
  • Hacienda Santa Barbara Mall - 8 min drive - 2.9 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • Bogotá (BOG-El Dorado Intl.) - 36 min drive

Restaurants

  • ‪Viva La Vida - ‬5 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk
  • ‪Hamburguesas El Corral - ‬7 min walk

About this property

Lancaster House

Family-friendly hotel with 2 restaurants and full-service spa
Lancaster House offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A sauna, a library, and a terrace are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1996
  • Karaoke
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. 100-cm LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

What is the cancellation policy at Lancaster House?

Lancaster House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lancaster House?

Yep, Lancaster House has a self car park for USD 5 per night. A self car park is also available, for a fee.

Is there a spa on site at Lancaster House?

Yep, there is an onsite spa at Lancaster House. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

What luxury perks are available at Lancaster House?

Lancaster House features a full-service spa, a 24-hour health club and 2 restaurants. All guestrooms come with pillowtop beds, 24-hour room service and dining areas.

What makes Lancaster House a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Lancaster House.

Is Lancaster House family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Lancaster House is a hit with families.

Does Lancaster House serve breakfast?

Sure does, buffet brekkie is available weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Lancaster House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lancaster House?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lancaster House?

Check-in begins at 3:00 PM. Check-out time is noon.

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 68 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service
It’s a good property. And service is really good, but they have a really bad Internet connection and they didn’t accept MasterCard. This made things very difficult on checkout for me because both my debit card and my credit card are MasterCard. For this reason I may not be able to stay here any longer, which is a pity cause. I normally stay here all the time.
Stayed 7 nights in Oct 2025

6/10 Okay

German

Stayed 4 nights in Sep 2025

4/10 Poor

Adriana S.

Disliked: Property conditions & facilities
Muy mala la comida y los cuartos ya están muy viejos.
Stayed 14 nights in Aug 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchas gracias
Stayed 1 night in Sep 2025

6/10 Okay

Yadira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia has wrong information about this hotel. They said they include shuttle but it is an additional cost of $22. And they state they are 16 minutes away from the airport, which is not true. They are 45 minutes away, so if you are just spending the night for a layover, be aware of the timing.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2025

10/10 Excellent

Magaly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hotel was absolutely fantastic from start to finish. The entire staff was incredibly kind and attentive, making us feel welcome and well-cared for throughout our visit. The location is a major plus. It's conveniently close to the airport, which made our arrival and departure a breeze, and the neighborhood felt very safe. We were also thrilled to find that it's just a short trip to the city center, which gave us the perfect balance of peace and accessibility. Getting around was so easy. Taxis and Ubers were readily available within minutes, allowing us to explore the area without any hassle. We would highly recommend this hotel to anyone looking for a comfortable, convenient, and friendly place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Sep 2025

4/10 Poor

Kaimbreyan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 24hr airport transportation that they're advertising online is a lie. Also the property is about 30-40 minutes away from the airport... not 16 minutes how they're advertising. The place is clean and the food is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
They did all they can to make us feel comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elisa, Silver spring

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was exceptional.
Stayed 4 nights in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

John

Disliked: Staff & service
I contacted Expedia and canceled day of hopefully I’m a fluke, and this place does well by customers I thought amenities looked good online and positive reviews. The WhatsApp # they asked me to contact was less then helpful did not get airport shuttle I offered to take cab but no response even though I told them 3-4 pm
Stayed 1 night in Sep 2025

10/10 Excellent

Paulo Ernane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

It Was very Nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Edward

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel to stay in Bogotá
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good breakfast. Wonderful and attentive staff
Stayed 2 nights in Aug 2025

8/10 Good

Ramiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is outstanding. Pay very close attention to how many people are in your reservation. They will charge for any additional people that are not included in your reservation. Even if you reserve a family unit and you are solo, if you bring a visitor you will charged.
Stayed 7 nights in Jul 2025

8/10 Good

Elba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels are old and dry. They need to remove the tubs, they are high to get into. And look old
Stayed 2 nights in Jul 2025

8/10 Good

Elba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Yoban

N
Stayed 1 night in Jul 2025