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The Highlands at Sugar

3.0 star property
Family-friendly apartment with fitness centre and indoor pool

Photo gallery for The Highlands at Sugar

BBQ/picnic Area
Flat-screen TV, fireplace, DVD player
Flat-screen TV, fireplace, DVD player
View from property
Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Hot tub
  • Washer
  • Fireplace
  • Pool
  • Gym
The current price is NZ$310
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604
  • Place, Sugar Mountain Resort
    ‪7 min walk‬
  • Place, Hawksnest Tubing Park
    ‪15 min drive‬
  • Place, Grandfather Mountain
    ‪20 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, fireplace, DVD player

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Twin Room

Terrace/patio

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

About the area

Banner Elk

A family-friendly stay in Banner Elk awaits you at The Highlands at Sugar. You'll be within a 15-minute walk of Sugar Mountain Resort and 3.4 km (2.1 mi) from Sugar Creek Gem Mine. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a fireplace. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A balcony, a DVD player and a separate bath and shower are also available. Housekeeping is not available. .Enjoy the indoor swimming pool, gym and Hot tub as well as access to a playground. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.7 km
  • Hawksnest Tubing Park - 15 min drive - 13.1 km
  • Beech Mountain Resort - 17 min drive - 11.6 km
  • Grandfather Mountain - 20 min drive - 18.0 km
  • Land of Oz - 22 min drive - 15.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Town Tavern of Banner Elk - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Puerto Nuevo - ‬6 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

Family-friendly apartment with fitness centre and indoor pool
The Highlands at Sugar offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly The Highlands at Sugar. Free self parking is available.

This 3-star Banner Elk apartment is smoke free.

  • 57 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and an iron/ironing board.

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Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Is parking available at The Highlands at Sugar?

Yep, The Highlands at Sugar has a free self car park.

How much does it cost to stay at The Highlands at Sugar?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Highlands at Sugar on 5 Nov 2025 start from NZ$309.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Highlands at Sugar have a pool?

The Highlands at Sugar has an indoor pool.

What makes The Highlands at Sugar a romantic place to stay?

1 hot tub, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at The Highlands at Sugar.

Is The Highlands at Sugar family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that The Highlands at Sugar is a hit with families.

Is there a free airport shuttle available at The Highlands at Sugar?

No, The Highlands at Sugar does not offer an airport shuttle service.

What time are check-in & check-out at The Highlands at Sugar?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at The Highlands at Sugar?

No, only service animals are allowed.