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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with 24-hour front desk and bar/lounge

Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Lounge
Lounge
Comfort with 1 double bed, non-smoking | Living area
Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$548
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪3 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, Balcony

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bordeaux

Grand Hotel Francais - ex. Best Western places you in the centre of Bordeaux, steps from Place Gambetta and within a short 5-minute stroll of Rue Sainte-Catherine. Highlights at this eco-friendly hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Bordeaux City Centre hotel, you'll find Cité du Vin.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Bordeaux (BOD-Merignac) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪French.house - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel with 24-hour front desk and bar/lounge
WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Grand Hotel Francais - ex. Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel Francais - ex. Best Western offers 35 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Are there any beaches close to Grand Hotel Francais - ex. Best Western?

The closest beach to Grand Hotel Francais - ex. Best Western is Plage du Lac (4.1 km).

How much does it cost to stay at Grand Hotel Francais - ex. Best Western?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Francais - ex. Best Western on 10 Oct 2025 start from NZ$538.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel Francais - ex. Best Western serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Francais - ex. Best Western?

No, Grand Hotel Francais - ex. Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel Francais - ex. Best Western?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Francais - ex. Best Western?

Cats and dogs are welcome at Grand Hotel Francais - ex. Best Western, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Reviews

Grand Hotel Francais - ex. Best Western Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 937 reviews
Rating 8 - Good. 326 out of 937 reviews
Rating 6 - Okay. 65 out of 937 reviews
Rating 4 - Poor. 16 out of 937 reviews
Rating 2 - Terrible. 7 out of 937 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Bordeaux

Lovely hotel and staff. Warm welcome on arrival. Very helpful with restaurant recommendations and with arranging taxis. The hotel was very clean and very comfortable. The hotel bar was excellent. Location was superb - well situated in relation to attractions. Additionally it was very quiet
Stayed 3 nights in Jun 2025

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025

4/10 Poor

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good, the buffet was equally good, and the hotel condition was excellent, save for some large dark strains on my carpet. But parking was a nightmare -- one has to negotiate traffic of all sorts to get to the hotel, use temporary codes to lower street stranchions, and follow an intricate map to the parking facility ("Don't turn here, or you'lll get a ticket!"). I had a hard time understanding the parking attendant's voice over the PA, and in the end didn't receive the reduced ticket price promised by the hotel. (I've driven in France, Spain, Turkey, Panama and Greece in the last four years with no problem, by the way.) Life is too short -
Stayed 1 night in Jun 2025

10/10 Excellent

Goran

Stayed 3 nights in Jun 2025

10/10 Excellent

Carmela, longwood

Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful location, a quiet street and still an easy walk to everything. The room was lovely and the staff was very kind and helpful since we had extra time before check-in and a late train the following day. Will definitely be back!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro, The Woodlands

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Webster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Caryn

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cherilyn

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Stayed 6 nights in May 2025

10/10 Excellent

Reese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Stayed 1 night in May 2025

10/10 Excellent

rozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very central. Staff very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Daryl, Stittsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable stay for a business trip, staff friendly and very help full.
Stayed 1 night in Apr 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

gerard

Liked: Cleanliness, staff & service

Start was poor, but good recovery

I would say that our stay was ok. The staff were wonderful and accommodating However, I booked a room with the understanding that it was a queen/ king bed. It was a double. The room tiny, and I really think was not represented well on the website. It would have been perfect if I was by myself and staying for a couple of days. We were two and staying for 3 nights. I had prepaid to get the “deal” of 170€ We had another couple with us and they had a budget so we decided to stay at the same hotel in a similar room to them. I was quite annoyed when I went to reception after the first sleepless night and I said it was unacceptable. The lady at the front desk sprung into action and got me a different much bigger room with a kind bed. We weee all moved in by 9am. It cost 30€ bt was worth it One thing I would recommend is…like most hotels I’ve stayed in in Bordeaux…put a Nespresso maker in the room and maybe a couple of canales. Again, staff were top notch and the hotel could be good with a couple of upgrades. Be careful when booking and check the bed size
Stayed 3 nights in Apr 2025