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Hilton Boston Back Bay

Property class: 4

Photo gallery for Hilton Boston Back Bay

A high-rise hotel with a modern glass facade, multiple floors, and a visible Hilton sign at the base.
A hotel room with a bed, a desk with a chair, a television, a small table with a lamp, and a view of the city through the window.
A conference room with a long table, chairs, a wooden cabinet, and a framed artwork on the wall.
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$651
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Db Charles View High Fl

A hotel room with two beds, a desk, a chair, and a large window with curtains.

2 Db Charles View High Fl

  • Sleeps 4
  • 2 Double Beds

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING BED CITY VIEW HIGH FLOOR 16-26

A hotel room with a bed, a bench, a sofa, a nightstand, a lamp, and a view of the city.

1 KING BED CITY VIEW HIGH FLOOR 16-26

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

A hotel room with a large bed, a bedside table, a mirror, a wardrobe, and a bathroom visible through an open door.

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

A neatly made bed with white linens, a wooden headboard, and a bedside table with a lamp and books.

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed

9.0 out of 10
Wonderful
(121 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Panoramic View)

A hotel room with a bed, a nightstand, a mirror, a painting, and a view of the city.

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

A hotel room with a bed, a nightstand, a mirror, a painting, and a view of the city.

Room, 1 King Bed (Skyline View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 1 King Bed (Charles River View)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 1 King Bed (Charles River View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility and Hearing Accessible)

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds, Accessible (Mobility and Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 2 Queen Beds (Charles River View)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Boston

Hilton Boston Back Bay puts you in the heart of Boston, steps from Hynes Convention Center and within a 10-minute stroll of The Shops at Prudential Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The bistro, Forty Dalton, is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with lunch and dinner. 15000 square feet (1394 square metres) of event facilities include 15 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Fenway–Kenmore hotel include Berklee College of Music and Christian Science Plaza.

What's nearby

  • The Shops at Prudential Center - 2 min walk - 0.2 km
  • Newbury Street - 3 min walk - 0.3 km
  • Hynes Convention Center - 5 min walk - 0.4 km
  • Berklee College of Music - 5 min walk - 0.5 km
  • Copley Place - 7 min walk - 0.6 km

Getting around

  • Prudential Station - 4 min walk
  • Back Bay Station - 10 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 20 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬8 min walk
  • ‪Tree House Brewing Company Beer Garden - ‬9 min walk
  • ‪Stratus - ‬7 min walk
  • ‪Rochambeau - ‬2 min walk
  • ‪A.T. O Keeffe's Provisions & Pub - ‬4 min walk

About this property

Hilton Boston Back Bay

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

  • 401 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1982
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Boston Back Bay offers 401 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

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citizenM Boston Back Bay
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.7 out of 5, 3170, 3,170 reviews
The price is NZ$377
includes taxes & fees
20 Sept - 21 Sept
citizenM Boston Back Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 69 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
  • Self-parking fee: USD 69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Frequently asked questions

What is the cancellation policy at Hilton Boston Back Bay?

Hilton Boston Back Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Boston Back Bay?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Hilton Boston Back Bay on 20 Sept 2026 start from NZ$651, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Boston Back Bay?

Yep, Hilton Boston Back Bay has a self car park with in/out privileges for USD 69 per day. A self car park is also available, for a fee.

Are there any beaches close to Hilton Boston Back Bay?

The closest beach to Hilton Boston Back Bay is Revere Beach (10.1 km).

What makes Hilton Boston Back Bay a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Boston Back Bay.

Is Hilton Boston Back Bay family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Boston Back Bay is a hit with families.

Does Hilton Boston Back Bay serve breakfast?

Yeah, full breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Boston Back Bay?

No, Hilton Boston Back Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Boston Back Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Boston Back Bay?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Boston Back Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 169 reviews
Rating 8 - Good. 24 out of 169 reviews
Rating 6 - Okay. 18 out of 169 reviews
Rating 4 - Poor. 5 out of 169 reviews
Rating 2 - Terrible. 9 out of 169 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even better staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and maybe the comfiest bed I’ve ever stayed in.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Marvin Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Excellent gym that is much better than a typical hotel gym.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Pravin

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was asked to write a review about breakfast.... non existent... not even coffee. Staff was helpful and courteous
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Liked the property and the workout facility. There were only 3 elevators and one was down the entire 5 nights of my stay.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked the hotel on the basis it had a swimming pool and they are advertising a pool. The hotel has not had a swimming pool since Covid
Stayed 7 nights in May 2026
Verified review

4/10 Poor

Avinash

Liked: Staff & service
Disliked: Amenities
Underwhelming
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall good experience in terms of the customer service and room was marred by toilet seat that was broken when I arrived in the room and a TV that continually kept reverting back to “no signal” which made it difficult to access the streaming services when I returned in the evening.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Perrin A.

Disliked: Staff & service, amenities, property conditions & facilities
The phones in the rooms didn't work and neither did the internet. The staff at the front desk was rude and unhelpful. Stay anywhere but here. This is a terrible hotel.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and spacious. The lobby is messy and no space. Overall below the standard of a Hilton brand. I chose pay at the hotel and they charged me more than what was on my booking.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facet came off in tub based room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Venus

Liked: Cleanliness, amenities, property conditions & facilities
Myself and my husband felt uncomfortable by few of the staff. We were asked to verify ourselves and the validity of our stay. No idea the reason behind as I chose not to push the matter and Im not the to assume but the behavior was definitely off putting. Hotel itself was lovely. Nothing extraordinary.
Stayed 1 night in May 2026
Verified review

4/10 Poor

caryn

Disliked: Staff & service, amenities, property conditions & facilities
elevator to parking didn't work. wifi was so weak, not effective. staff gave conflicting information and manager threw new staff member under the bus. very unpleasant experience. breakfast staff was very pleasant. location good. expensive for service rendered. not up to hilton standards.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton is going to be our new go-to in Boston. We’ve stayed at some of the other hotels around there (Sheraton, Weston), but this is our favorite. Why? 1. Nice and helpful staff, who are empowered to improve the guest experience. We were upgraded us to a lovely room with a curved window and view of Boston, and the staff was able to give us a later checkout. 2. Recently renovated. Beautiful gym! A/C system in the rooms is SILENT. Note: pool is still being renovated. 3. Great location. Walkable to Fenway, Pru mall, Copley square, Newbury st. 4. Small hotel, compared to the Sheraton across the street which is a conference hotel and has an impersonal feel. Highly recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and even better staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Érica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos, academia completa. Boa localização.
Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. The room does not have a kettle to boil water for drinking; the coffee machine is a bad alternative. 2. The lighting in room and corridor is dim. 3. The toiletries are inadequate; we clearly made reservation for 3. 4. Desk office receptionist extremely rude when we requested for additional toiletries. 5. The shower head was too heavy and is unable to hold up on its own making bathing a nightmare. PLUSES 1. Check-in reception staff was very nice and professional. 2. Refreshing iced water was available for all guests in the lobby which was a nice gesture. 3. The engineer tried his best to fix the shower head but it didn’t still sit well. His attitude was good; he took the trouble to get back to the store to look for a replacement which is appreciated. 4. Location is good though.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elaine

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gil

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2026