4/10 Poor
Mark, New Palestine
Travelled with family
11 Aug 2025
We rented the presidential suite and 2 additional queen rooms for our July 4 stay. The rooms were good, except the presidential suite smelled like a cigar lounge and had some suspect white powder all over the glass coffee table. Upon departure, I reviewed my charges and discovered they charged me $250 for smoking, even though the smoke was there when I arrived. Furthermore, there was an array of unexplained charges and some credits on my card, the end result of which they overcharged me $535. Despite numerous emails to the front desk staff at the hotel trying to resolve the problem, and promises from them that it would be corrected, it's now 5 weeks since I have checked out and they have not returned my money or explained the overcharges. Good luck if you plan to stay with AKA.
Mark
Stayed 2 nights in Jul 2025


































