I'd rate it a 4.5 actually, but the only thing I can say that didn't go well - which honestly does detract from the experience - is that the floorboards are creaky as all getout. The people above us must have had bladders the size of a thimble or suffered from extreme insomnia because they were walking on every creaky floorboard all night long, all hours of the night. But besides that, it's a great place to stay. Everything was new, clean, and updated. We had our own washer, dryer, and dishwasher in the unit. The master bathroom tub even had jets! Great value for the price we paid. The service desk was friendly and courteous. We called twice about concerns with the unit: once when the fireplace was emitting strange fumes, and another time when one of the bathroom sinks were leaking. Each time the maintenance guy came to the rescue within a few minutes and had the problem taken care of in just as long. A positive experience overall, highly recommended!