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Hotel Bergkristall

3.0 star property
Slopeside fun with full-service spa and restaurant

Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, al fresco dining
Children’s play area – outdoor
Exterior
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Fleres/Ladurno, Brennero, BZ, 39041
  • Place, Ladurns Ski Area
    ‪9 min drive‬
  • Place, Monte Cavallo-Rosskopf Gondola
    ‪13 min drive‬
  • Place, Vipiteno Christmas Market
    ‪14 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪47 min drive‬

Room options

Classic Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Bidet
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Rollaway/extra beds
Sofa bed
Bidet
  • Sleeps 4
  • 1 Double Bed

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Rollaway/extra beds
Sofa bed
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Brennero

At Hotel Bergkristall, you'll be 9.2 km (5.7 mi) from Monte Cavallo-Rosskopf Gondola and 9.4 km (5.8 mi) from SKYTREK Adventure Park. Highlights at this ski hotel include a full-service spa, a restaurant and free buffet breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find ski storage on site. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Brennero hotel include Vipiteno Christmas Market and Reifenstein Castle.

What's nearby

  • Ladurns Ski Area - 5 min walk - 0.4 km
  • Monte Cavallo-Rosskopf Gondola - 13 min drive - 10.7 km
  • Vipiteno Christmas Market - 14 min drive - 11.8 km
  • Brenner Pass - 16 min drive - 14.4 km
  • Outlet Center Brenner - 17 min drive - 14.7 km

Getting around

  • Brennero-Brenner Station - 9 min walk
  • Innsbruck (INN-Kranebitten) - 60 min drive

Restaurants

  • ‪Zur Traube - ‬11 min drive
  • ‪Häusler - ‬11 min drive
  • ‪Prenn Konditorei - ‬10 min drive
  • ‪Schwemme Weinstube - ‬11 min drive
  • ‪Café Turm - ‬11 min drive

About this property

Hotel Bergkristall

Slopeside fun with full-service spa and restaurant
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for mountain biking and hiking. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Hotel Bergkristall helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Brennero hotel is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Bergkristall offers 33 accommodations. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include baths or showers.

This Brennero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room cot
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Frequently asked questions

What is the cancellation policy at Hotel Bergkristall?

Hotel Bergkristall offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bergkristall?

Yep, Hotel Bergkristall has a free self car park.

Is there a spa on site at Hotel Bergkristall?

Yep, there is an onsite spa at Hotel Bergkristall.

What makes Hotel Bergkristall a romantic place to stay?

Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Bergkristall.

Is Hotel Bergkristall family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Bergkristall is a hit with families.

Does Hotel Bergkristall serve breakfast?

Yep, complimentary buffet breakfast is served daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Hotel Bergkristall?

No, Hotel Bergkristall does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bergkristall?

Yep, they've got a lounge bar and an onsite restaurant that serves pizza. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Bergkristall?

Check-in begins at 2 PM. Check-out time is 10 AM.

Hotel Bergkristall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 141 reviews
Rating 8 - Good. 59 out of 141 reviews
Rating 6 - Okay. 23 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jenna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin, Billericay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and dinner

Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could stay longer

We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.

6/10 Okay

Geert

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiking in Ladurns

The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.

10/10 Excellent

Mark, Le Boupere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay

6/10 Okay

Anna

Travelled with family
Okej rum med fin utsikt. Synd att man inte hade några glas alls i rummet eller i badrummet.
Stayed 1 night in Sep 2025

8/10 Good

erik

Stayed 1 night in Sep 2025

10/10 Excellent

Hildegard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Yvonne Lidman

Liked: Cleanliness, staff & service, room comfort

Europaresa 2025

Saknade att äta middag på hotellet. Lugnt o fint område mellan alptopparna, toppen frukostbuffé 5*. Sängarna sköna.
Stayed 1 night in Sep 2025

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Fint rent men lidt kedeligt
Stayed 1 night in Jul 2025

6/10 Okay

Michael S.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.
Stayed 1 night in Jul 2025

6/10 Okay

Vibe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spredningen til 3 person var en meget dårlig sofa
Stayed 1 night in Jun 2025

8/10 Good

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

ICB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijke personeel, erg vriendelijk voor de hond. Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.
Stayed 2 nights in May 2025