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The Willows

Property class: 3

Photo gallery for The Willows

A corner window seat with a cushion, a tray with a kettle, cups, and a box of tissues.
A neatly made bed with a white pillow and a folded towel, a chair, and a framed picture on the wall.
A hotel named 'The Willows Hotel' with a signboard, a balcony, and a view of the sea.
A balcony with a view of the sea and a pier.
A hallway with a wooden floor, a radiator, a chandelier, and a clock on the wall.

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$111
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
27 Lower Rock Gardens, Brighton, England, BN2 1PG
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, SEA LIFE Brighton
    ‪5 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

A bedroom with a bed, a television, a window, and a bedside table with a kettle and cups.

Single Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed

A hotel room with two beds, a wooden nightstand with a kettle, and a painting on the wall.

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a flat-screen TV mounted on the wall, and a window with blue curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, 1 Double Bed, Sea View

A bedroom with a bed, a hanging lamp, and framed pictures on the wall.

Double Room, 1 Double Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

A hotel room with a bed, a small table with a kettle, a remote control, and a television mounted on the wall.

Economy Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Brighton

The Willows places you steps from Volk’s Electric Railway and within a short 5-minute stroll of Brighton Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. .In proximity to this 3-property class Seafront hotel you'll find South Downs National Park.

What's nearby

  • Brighton Beach - 1 min walk - 0.1 km
  • SEA LIFE Brighton - 5 min walk - 0.4 km
  • Brighton Pier - 6 min walk - 0.5 km
  • Brighton Royal Pavilion - 11 min walk - 0.9 km
  • Brighton Dome - 11 min walk - 0.9 km

Getting around

  • Preston Park Station - 8 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪Legends - ‬2 min walk
  • ‪Happy Family - ‬4 min walk
  • ‪The Bulldog - ‬4 min walk
  • ‪Hand in Hand - ‬4 min walk
  • ‪Saint James Tavern - ‬5 min walk

About this property

The Willows

WiFi is free in public spaces.

This 3-star Brighton hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
The Willows offers 14 accommodations with free toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Brighton hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Breakfast available
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The price is NZ$89
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Are there any beaches close to The Willows?

Yep, The Willows is a short 3-minute walk from Brighton Beach.

How much does it cost to stay at The Willows?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at The Willows on 4 Oct 2026 start from NZ$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Willows?

No, The Willows does not offer an airport shuttle service.

What time are check-in & check-out at The Willows?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Willows?

No, pets are not allowed.

The Willows Reviews

Reviews

5.4
Rating 10 - Excellent. 8 out of 73 reviews
Rating 8 - Good. 12 out of 73 reviews
Rating 6 - Okay. 17 out of 73 reviews
Rating 4 - Poor. 18 out of 73 reviews
Rating 2 - Terrible. 18 out of 73 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The only downfall was I couldn't get any reception on my phone
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location 5 min walk from the pier. Place was nice a quiet. Room was ok size. Building is old but could do with a good clean and lick of pain. Cobwebs in windows, curtains didn’t meet. Overall not bad. Bed was comfy slept like a log.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was clean and the bed was comfy.sea view
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

A good and safe short stay place

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Stayed 5 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We didnt even get to our room as at reception we were requested to leave our bank card as a "deposit", because of this, I will be expecting a full refund. The place was disgusting and photos on your website are misleading.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities

One night ok.

Very run down. Was ok for one night. Wouldn't book again.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

Not great

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Good location but incredibly dirty!

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Room comfort
The room was exceptionally small and didn’t resemble the photo on the hotel site! Windows rattled and was very noisy. Clean and fairly well- maintained.
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
This street is very unsafe as my experience and me and my family felt very unsafe even left a day earlier. The reception was not always around and there were no cleaning during our stay even it mentioned in the ads
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Staff & service

Garlicky bathroom stench to wake you up!

Hotel was in a great location. Room was very small and on the top of a 4 storey house which was not advertised. Bathroom stank of garlic in the morning. Chap on front desk didn’t advise the front door would be locked once all guests had checked in - there was a key for the door but would have been nice to have been advised. Glad we only stayed for the one night.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

The Willow Hotel

Our room was very dusty, the sink and toilet had limescale build up. The room doesn't have double glazing, so the room was very chilly in March. Our room had a small kettle and only 3 sashes of coffee for the 3 night me and my daughter stayed. We had to buy our own. The view was nice
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Sometimes location is not everything!

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The first room I saw was not good (nowhere to put clothes, dodgy lamp). The second one was better but no way was this worth the price paid. The saving grace was the one member of staff, who was very helpful.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Needed somewhere cheap for a couple of days, was ok as only there to sleep and tried to stay out all day and was clean. Bathroom very small and door difficult to lock and keep shut. Shower head low so difficult to do more than a quick rinse. Bed not overly comfortable but could be personal preference for a softer mattress.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms do not match the pictures, our room was tiny and dirty, we didn’t even stay, booked another hotel and left, no one on reception so had to drop the keys off and go, have emailed numerous times to try and get a refund and no one bothers to respond. avoid at all costs
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Stayed 3 nights in Feb 2024