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Comfort Hotel Pacific Cleveland

3.0 star property

Photo gallery for Comfort Hotel Pacific Cleveland

Lobby
Penthouse, 4 Bedrooms | Balcony
Penthouse, 4 Bedrooms | Living area
Outdoor pool
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$214
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
128 Middle Street, Cleveland, QLD, 4163
  • Place, Black Swamp Wetlands
    ‪9 min walk‬
  • Place, Cleveland Ferry Dock
    ‪19 min walk‬
  • Place, Redland Museum
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the area

Cleveland

Comfort Hotel Pacific Cleveland puts you in the heart of Cleveland, within a 20-minute stroll of Black Swamp Wetlands and Cleveland Ferry Dock. Highlights at this hotel include an outdoor swimming pool, free self-parking and a bar/lounge. .This hotel offers free WiFi in public areas, a garden and express check-out. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. .In proximity to this 3-property class Cleveland hotel you'll find Brisbane International Cruise Terminal.

What's nearby

  • Grace Hartley Bushland Reserve - 7 min walk - 0.6 km
  • Black Swamp Wetlands - 9 min walk - 0.8 km
  • Cleveland Ferry Dock - 19 min walk - 1.6 km
  • Redland Museum - 3 min drive - 1.6 km
  • Woodrow Place Bushland Reserve - 3 min drive - 1.9 km

Getting around

  • Redland City Cleveland Station - 7 min walk
  • Brisbane Airport (BNE) - 34 min drive

Restaurants

  • ‪Cleveland Sands Hotel - ‬4 min walk
  • ‪Hog's Breath Cafe - ‬5 min walk
  • ‪Rafferty's Cafe - ‬7 min walk
  • ‪The Bench - ‬7 min walk
  • ‪Maharaja Indian Restaurant - ‬8 min walk

About this property

Comfort Hotel Pacific Cleveland

Comfort Hotel Pacific Cleveland offers its guests an outdoor pool, a vending machine, and a garden. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Comfort Hotel Pacific Cleveland also features complimentary newspapers in the lobby, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cleveland hotel.

  • 40 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Comfort Hotel Pacific Cleveland offers 40 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Similar properties

Reception
Alexandra Hills Hotel Suites
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 531 reviews
The price is NZ$234
includes taxes & fees
1 Mar - 2 Mar
Alexandra Hills Hotel Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Business services

  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 2:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Pacific Resort Cleveland
Pacific Resort Motel Cleveland
Pacific Cleveland
Pacific Resort Motel
Comfort Hotel Pacific
Comfort Pacific Cleveland
Comfort Pacific
Comfort Pacific Cleveland
Comfort Hotel Pacific Cleveland Hotel
Comfort Hotel Pacific Cleveland Cleveland

Frequently asked questions

What is the cancellation policy at Comfort Hotel Pacific Cleveland?

Comfort Hotel Pacific Cleveland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Hotel Pacific Cleveland?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Pacific Cleveland on 15 Mar 2026 start from 214.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Hotel Pacific Cleveland?

Yep, Comfort Hotel Pacific Cleveland has a free self car park.

Are there any beaches close to Comfort Hotel Pacific Cleveland?

The closest beach to Comfort Hotel Pacific Cleveland is Sand Bar (8.1 km).

Does Comfort Hotel Pacific Cleveland have a pool?

Comfort Hotel Pacific Cleveland has an outdoor pool.

Is there a free airport shuttle available at Comfort Hotel Pacific Cleveland?

No, Comfort Hotel Pacific Cleveland does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Hotel Pacific Cleveland?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Hotel Pacific Cleveland?

No, pets are not allowed.

Comfort Hotel Pacific Cleveland Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 67 out of 324 reviews
Rating 8 - Good. 124 out of 324 reviews
Rating 6 - Okay. 60 out of 324 reviews
Rating 4 - Poor. 48 out of 324 reviews
Rating 2 - Terrible. 25 out of 324 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

robert

Stayed 1 night in Dec 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service
Good value hotel in good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, check in was easy and the front counter staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi and Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room.was clean, very good for an overnighter.
Stayed 1 night in Oct 2025

2/10 Terrible

william, Ft Lauderdale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they gave me the boxspring was smashed under the mattress and the mattress sitting in it and they knew that. The next room they changed me to the shower door three sections kept on falling off every time he used it. There was a big crack and smash in the bathroom door there were holes in the walls And glue. Tape marks on the walls, and the carpet had stains in it. Look like a lot of alcoholics stayed there, banging doors all the time and smelling of drugs in the hallways. The gardens were unkept. The swimming pool had green algae grind along the sides. And they left the automatic robot cleaner for the pool in it continuously. Outside of the pool was filthy and dirty and for the six days we stayed there. No one removed a punctured inflatable large light on the ground with dirt and dirty water all over it. Much of the hotel was like a person had been a hoarder and hoarded things and all different corners and junk. Some days trash in front of the front door stayed there for days. When I asked for a change of room since they gave me the worst room. They had the first night we arrived. They said there was no other rooms available. Although on Expedia biggest travel site in the world, it said they had three rooms available. Their advertise and comforting sign had flickering light in it continuously. It looks like they don’t do any maintenance if they don’t have to. The faucet in the shower leaked all the time. I could tell there’s no point in talking to the people.
Stayed 6 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy walking distance to the main street for supermarkets and restaurants. Quick stroll down to the raby bay as well
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Kylie

Good as always
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very kind and helpful staff. Stayed in a villa. Spacious, very comfortable. Looking for another reason to stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

paul

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place has completley lost the plot Air con had no filter on it free to air tiv does not work at least 5 ladies of the night renting rooms out which is no drama except when you are trying to sleep and you charge 200 a night teh bathrooms was a disgrace the bar not open not even from 5 till 7 i have never complained i take the view bad word of mouth is good enough but wotif should not be advertising this place and what a shame it used to be very good. Dont stayt here unless its 50 a night and you like noise all night. Dreadful
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peter

Stayed 2 nights in Jul 2025

8/10 Good

Emma

Stayed 1 night in Jul 2025

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are run down and for the condition of room price of stay is way to high
Stayed 1 night in Apr 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sahn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Very clean and safe.
Stayed 8 nights in Mar 2025

6/10 Okay

Birgit

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly but property in need of repair.
Stayed 3 nights in Mar 2025

4/10 Poor

julie

Disliked: Cleanliness, staff & service, property conditions & facilities

Nice stay just needs upgrading

Right in the middle of Cleveland so convenient for restaurants and shops. Reception staff were very friendly and welcoming. The whole place could do with a revamp as was very tired. The lift didn’t work on the day I was there so had to carry bags down one flight of stairs. Rooms are large and the shower was great bed was comfortable. I think that there are long term guests so can get a bit noisy at night. Parking was good and felt safe. No breakfast or restaurant at the motel. There was a bar but I didn’t see it open.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cameron

Stayed 1 night in Aug 2024

4/10 Poor

JON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Red flag when I drove into the carpark. There was a guy setup at a table and chairs in the carport beer in one hand smoke in the other supervising? kids on scooters running around the car park. Woken up 11.30 at night by one of the residents I think in the room above me singing nursery rhymes and other noises through an amplification. I wouldn't recommend staying there
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Liked: Staff & service
Pros -Check In was fast and easy. lots of parking Room Is set out nice. Room is aged but property is in a good loaction. Cons- Noted small cockroaches on the wall when first walked in so pest control needs attention. Night time entry on a dark street and only visible sign was half lit. Corridor/Hallway smelt like pet odors. In my opinion if the the above items where rectified I would give it a better rating.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It appears that currently this Hotel is being used to house families on a longer term basis. The children of said families are allowed to run freely through the premises at all hours. They ride bikes and roller skate down the halls, bang on the piano and generally annoy other guests with squealing, playing tag and other child activities. If we had known this we never would have stayed here. The front desk was asked a number of times what they would do about it, and the response was a shrug of the shoulders. Totally unhappy customers here, and I would never stay again no matter the handiness of the location. The price charged is ridiculous given the conditions/circumstances.
Stayed 2 nights in Jun 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024