2/10 Terrible
Helen
Travelled with partner
14 Oct 2025
I booked through Wotif only to be told my room was double I tried to show them my confirmation and she shooed me. They tried to bill my card before I transferred the money and when it declined she flicked it at me. They looked at me like I’d crawled out of the sewer. I would have been happy to get a different room but she talked over me and I was so humiliated I had to walk away. The receptionist later called me to have an argument about my booking. I told her to cancel it and had to hang up on her because she was so aggressive. When I tried to call and complain I was put through to the two women responsible for all this Tahlia and I think it was Sophia or something. I can’t even lodge a complaint I keep getting an AI virtual assistant
Helen
Stayed 2 nights in Oct 2025


























