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The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

Garden
3 outdoor pools, pool loungers
Exterior
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$469
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Brisbane City Botanic Gardens
    ‪3 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

City King

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Twin Room

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

River King Room

9.8 out of 10
Exceptional
(59 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Suite

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skyline City Suite

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

About the area

Brisbane

A luxury stay in the heart of Brisbane awaits you at The Star Grand Brisbane. Within a 30-minute stroll, you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre. Highlights at this hotel include 3 restaurants, 3 outdoor swimming pools and a casino. .Cicada Blu is the hotel's own bar. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and a conference centre. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Brisbane Central Business District hotel include Roma Street Parkland and The Gabba.

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Kadoya Japanese Restaurant - ‬5 min walk
  • ‪Jackpot Dining - ‬9 min walk
  • ‪The Star Sports Bar - ‬3 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The luxury The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 5-star Brisbane hotel is smoke free.

  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar by the pool
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and complimentary bathrobes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 45 per day)
  • Valet parking on site (AUD 65 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 40 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Things to do

  • 1,708 slot machines
  • 3 outdoor pools
  • 401 gaming tables
  • Casino (1,076 square foot of space)
  • Evening entertainment
  • Gym

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at The Star Grand Brisbane?

The Star Grand Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand Brisbane?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at The Star Grand Brisbane on 13 Apr 2026 start from NZ$469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand Brisbane?

Yep, The Star Grand Brisbane has a self car park for AUD 45 per day. A self car park is also available, for a fee.

Are there any beaches close to The Star Grand Brisbane?

The closest beach to The Star Grand Brisbane is Shorncliffe Beach (17.8 km).

Does The Star Grand Brisbane have a pool?

The Star Grand Brisbane has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does The Star Grand Brisbane have a waterslide?

No, there is no waterslide at The Star Grand Brisbane, but Streets Beach is a short 19-minute walk away.

What luxury perks are available at The Star Grand Brisbane?

The Star Grand Brisbane features 3 outdoor pools, 3 restaurants and 2 bars.

Is The Star Grand Brisbane family-friendly?

You bet! With amenities such as 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that The Star Grand Brisbane is a hit with families.

Does The Star Grand Brisbane serve breakfast?

Yep, cooked-to-order brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Star Grand Brisbane?

No, The Star Grand Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand Brisbane?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Star Grand Brisbane?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Star Grand Brisbane?

No, pets are not allowed.

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 500 out of 638 reviews
Rating 8 - Good. 91 out of 638 reviews
Rating 6 - Okay. 26 out of 638 reviews
Rating 4 - Poor. 9 out of 638 reviews
Rating 2 - Terrible. 12 out of 638 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just a great place to stay
Stayed 1 night in Apr 2026

10/10 Excellent

Arthur

Stayed 1 night in Mar 2026

8/10 Good

Riki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Staff fantastic especially Ash on front desk Nothing was a drama great customer service and will definitely be back That’s how people should be looked after
Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room huge clean and classy Bathroom massive Beautiful river view
Stayed 2 nights in Feb 2026

10/10 Excellent

Benita

Stayed 1 night in Feb 2026

6/10 Okay

Derek

Stayed 3 nights in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Generally very good however the room service menus had very little gluten free options and very little allergy information generally.
Stayed 1 night in Jan 2026

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hard to fault anything. We has a great stay would be as you wouod expect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Star Casino truly deserves a 5-star rating. From the moment you arrive, the atmosphere is incredibly glamorous, with elegant interiors and a luxurious feel throughout. The facilities are world-class, the service is exceptional, and every detail reflects high standards and sophistication. It’s an outstanding destination that combines luxury, entertainment, and comfort perfectly
Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities
The room was spotless. All staff were courteous and helpful. The pools that hugged the stunning curved building design meant I could move in and out of the sun as I pleased while remaining in the pool. I would like to suggest a designated over 18s pool so adults retreating from their children on their holiday can swim without young children jumping in and splashing them while they are trying to enjoy a cocktail and some quiet time. I also noted a very limited breakfast menu and no buffet option which typically offers a wide variety to choose from.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nerida

Liked: Cleanliness, amenities, property conditions & facilities
Amazing l!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Jan 2026

8/10 Good

Anton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Natascha

Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Jan 2026

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Brisbane. No buffet breakfast is a little disappointing. I would give in room dining a miss too. Location, facilities and hotel condition is truly five star. We had an enjoyable stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Star is amazing, the Receptionist was very nice and helpful, we left our car with the concierge, and the car was waiting for us next morning without us having to make a phone call very impressive, breakfast was delicious and the staff very helpful and attentive, our room was amazing,clean with great Air conditioning so many features to take in on opening the door curtains opened and lights came on. Staff friendly and all in all the Star is a ten out of ten, we are planning our next stay already.
Stayed 1 night in Jan 2026

10/10 Excellent

Jackson

Stayed 1 night in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Dec 2025

6/10 Okay

Brett

Liked: Cleanliness, staff & service, amenities
Room service very slow 1 hour for a coffee and had to chase, check out line rediculous, parking ticket incorrect date when validated so couldn’t get out without calling someone
Stayed 2 nights in Dec 2025