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Hard Rock Hotel & Casino Bristol

2.5 star property
Hotel in Bristol with 5 restaurants and full-service spa

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Indoor/outdoor pool
Superior Suite, 1 King Bed, Corner
Indoor/outdoor pool
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
The current price is NZ$448
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Place, Bristol Regional Medical Center
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Property entrance

The Bristol Hotel

Bristol
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,010 reviews
The price is NZ$318
includes taxes & fees
10 Nov - 11 Nov
The Bristol Hotel

About the area

Bristol

At Hard Rock Hotel & Casino Bristol you'll be within steps of Hard Rock Hotel & Casino Bristol and Bristol Mall. Highlights at this hotel include 5 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and hydrotherapy. The restaurant, Marketplace, is open for breakfast, brunch, lunch and dinner. Enjoy the gym, pool cabanas and pool loungers. Other amenities include 2 coffee shops/cafes and a casino. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this Bristol hotel, you'll be 14.6 km (9.1 mi) from Bristol Motor Speedway.

What's nearby

  • Bristol Mall - 3 min walk - 0.3 km
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.4 km
  • Bristol Regional Medical Center - 4 min drive - 4.4 km
  • The Pinnacle - 4 min drive - 5.1 km
  • Bristol Motor Speedway - 19 min drive - 18.1 km

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪KFC - ‬18 min walk
  • ‪Mr. Lucky's - ‬6 min walk

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and full-service spa
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property entrance
The Bristol Hotel
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,010 reviews
The price is NZ$318
includes taxes & fees
10 Nov - 11 Nov
The Bristol Hotel

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 15 to 20 for children
  • Valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

Is parking available at Hard Rock Hotel & Casino Bristol?

Yep, Hard Rock Hotel & Casino Bristol has a free self car park. Additionally there is secured uncovered valet parking with in/out privileges for USD 12.00 per night.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on 19 Oct 2025 start from NZ$421.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hard Rock Hotel & Casino Bristol?

Yep, there is an onsite spa at Hard Rock Hotel & Casino Bristol. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

What luxury perks are available at Hard Rock Hotel & Casino Bristol?

Hard Rock Hotel & Casino Bristol features a full-service spa, 5 restaurants and 3 bars.

What makes Hard Rock Hotel & Casino Bristol a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel & Casino Bristol.

Does Hard Rock Hotel & Casino Bristol serve breakfast?

Yep, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel & Casino Bristol?

No, Hard Rock Hotel & Casino Bristol does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel & Casino Bristol?

Yep, you can grab a meal at Hard Rock Hotel & Casino Bristol's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hard Rock Hotel & Casino Bristol?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Hard Rock Hotel & Casino Bristol Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 244 reviews
Rating 8 - Good. 31 out of 244 reviews
Rating 6 - Okay. 15 out of 244 reviews
Rating 4 - Poor. 8 out of 244 reviews
Rating 2 - Terrible. 3 out of 244 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTINA, Chicago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was friendly. Room was lovely with a great view of the mountains. Room had espresso machine. Would prefer regular coffee in the room, but there was a station set up in the lobby. Wish we had more time to check out the pool, but were just passing through town.
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel very clean and really nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new!
Stayed 1 night in Jul 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel and casino.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with updated facilities. Loved everything about our stay and wishes I could have stayed longer. Only downside, we were required to pay a resort fee of $14.99 above the Expedia charges. I did not see this on the Expedia website or at least it was not obvious.
Stayed 1 night in Jul 2025

10/10 Excellent

Jing Hau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was fantastic!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Night!

Great trip! Wish they had a better ventilation system for the cigarette smokers.
Stayed 1 night in Jun 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad layout

Don't travel here with children. The food places are on the other side of the casino where there is no way for children to get thru the building. In order to eat you will have to exit the building and drive around to the back. Very inconvenient.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Was a great stay. My husband went in to see if a room was available and the lady was very rude to him. When i came in i had a different person and she was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina, Christiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised ! From the front desk , the casino attendants , to the wait staff at Council Oaks… all fabulous . The room was clean , beds comfy .. Would stay here again for sure !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lillian J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time except I had a issue with a bartender I think her name is Rene she was working on the 18th at 10PM, she was very rude and made poor drinks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Amenities
Smoking in the casino was horrible, the over zealous makeshift security were a little out of their depth and the food was the same quality you’d expect from a shopping mall and the dealers and game officials struggled with simple math. It was the worst casino I’ve ever been to. The hotel is mediocre, I should have just stayed at the Hilton! It’s not Vegas by any stretch of the imagination.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Great place to stay!!!
Stayed 1 night in Jun 2025