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4.4 out of 5

"Have stayed twice at this property and will definitely stay there again when visiting Broome next time " More

By a verified traveller on Tue 05 Dec 2023

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Hotel Description

A luxury stay in Broome awaits you at Oaks Broome Hotel. Within steps you'll find Broome Historical Society Museum and Broome Museum. Highlights at this aparthotel include 2 outdoor swimming pools, a restaurant, and free self parking.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a hair dryer, and a phone. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries.

The restaurant, 1861 Bar Cafe Restaurant, is open for breakfast and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.

Sights within a 10-minute walk of this 4.5-star Broome aparthotel include Pioneer Cemetery and Bedford Memorial Park.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$228* Per night/room 30 Mar. - 31 Mar.

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Poolside

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Broome Hotel ratings based on 462 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Broome Hotel

Everyone (205) Couples (178) Family (72)
5 out of 5
Great stay

Posted by on 26 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Latisha Illarietti, Front Office Supervisor

Dear Andrew, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

5 out of 5
Have stayed twice at this property and will definitely stay there again when visiting Broome next time

Posted by on 5 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Latisha Illarietti, Front Office Supervisor

Dear Con, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

4 out of 5
The fob cards to gain access to the enclosed carpark or even your own room door are particularly difficult, other than that its fantastic

Posted by on 30 Oct. 2023

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Comment from Hotel Management

2 Nov. 2023 by Latisha Illarietti, Front Office Supervisor

Dear Andrew, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

4 out of 5
Lovely view of the ocean; great pools; restaurant staff were amazing.

Posted by on 24 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor.

Dear Marion, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

5 out of 5
Our stay there was very enjoyable We hope to go back again someday

Posted by on 19 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor

Dear Jason, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

4 out of 5

Posted by on 8 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor.

Dear Tara, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

5 out of 5

Posted by on 7 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor.

Dear Angie, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

5 out of 5

Posted by on 23 Sep. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor.

Dear Lyndall, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Latisha Illarietti, Front Office Supervisor.

4 out of 5
Very nice stay however the bed was two singles pushed together so my partner and i kept falling through… and there was a small blood stain and few other interesting looking stains on the sheets… Overall very beautiful, loved the pool.

Posted by on 6 Sep. 2023

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Comment from Hotel Management

30 Oct. 2023 by Latisha Illarietti, Front Office Supervisor

Dear Mackenzie, Thank you for taking the time to review your recent stay at Oaks Broome. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Latisha Illarietti, Front Office Supervisor.

5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

12 Aug. 2023 by Sandun

Dear Shane,Thank you for taking the time to review your recent stay at Oaks Broome.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Sandun Soysa

Property Features

Oaks Broome Hotel offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Oaks Broome Hotel also features a garden, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Broome aparthotel.

  • 1 building
  • 168 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front-desk safe
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oaks Broome Hotel offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. 51-cm LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

1861 Bar Cafe Restaurant - This restaurant serves breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open during the following times:

  • Saturday - Sunday: 6:00 AM - 10:00 PM
  • Monday - Friday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Saturday - Sunday: 6:00 AM - 10:00 PM
  • Monday - Friday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher in each accommodation.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Humane animal treatment
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 18–25 for adults, and AUD 18–25 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broome Oaks
  • Oaks Broome
  • Oaks Hotel Broome
  • Oaks Broome Aparthotel
  • Oaks Broome Hotel Broome
  • Oaks Broome Hotel
  • Oaks Broome Apartment
  • Oaks Broome
  • Oaks Broome Hotel Broome
  • Oaks Broome Hotel Aparthotel
  • Oaks Broome Hotel Aparthotel Broome

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.