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SureStay Hotel by Best Western Brownsville

2.5 star property

Photo gallery for SureStay Hotel by Best Western Brownsville

Restaurant
Exterior
Lobby
Lobby
Individually furnished, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$129
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
825 N Expressway, Brownsville, TX, 78520
  • Place, Resaca de la Palma Battlefield
    ‪15 min walk‬
  • Place, Sunrise Mall
    ‪2 min drive‬
  • Place, Gladys Porter Zoo
    ‪3 min drive‬
  • Airport, Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Walk In Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Two Sitting Chairs, Coffee Maker

  • Sleeps 2

3 Queen Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker, Iron And Ironing Board

  • Sleeps 6

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker, Iron And Ironing Board

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, 2 Room, Microwave And Refrigerator, Flat Screen Television, Two Sitting Chairs

  • Sleeps 4

Accessible 2 Queen Room with Walk in Shower

  • Sleeps 4

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The price is NZ$113
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About the area

Brownsville

At SureStay Hotel by Best Western Brownsville you'll be within a 20-minute walk of Resaca de la Palma Battlefield and 2.5 km (1.6 mi) from Sunrise Mall. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Plus you'll find laundry facilities and a lift. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Brownsville hotel, you'll be 2.9 km (1.8 mi) from Dean Porter Park and 3 km (1.9 mi) from Cinemark Sunrise Mall.

What's nearby

  • Resaca de la Palma Battlefield - 15 min walk - 1.3 km
  • Sunrise Mall - 2 min drive - 3.4 km
  • Dean Porter Park - 2 min drive - 2.7 km
  • Gladys Porter Zoo - 3 min drive - 3.8 km
  • Camille Lightner Playhouse - 3 min drive - 3.8 km

Getting around

  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.) - 16 min drive

Restaurants

  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪Taqueria Ultimo Taco - ‬9 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Mi Casa Tradicion Casera - ‬3 min drive
  • ‪Captain Bob's Restaurant - ‬17 min walk

About this property

SureStay Hotel by Best Western Brownsville

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front desk safe, and camper van/bus/lorry parking. Self parking is free.

This Brownsville hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Desk, blackout curtains, iron/ironing board, free WiFi
Quality Inn Brownsville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 560 reviews
The price is NZ$154
includes taxes & fees
26 Mar - 27 Mar
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Brownsville?

Yep, SureStay Hotel by Best Western Brownsville has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Brownsville?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Brownsville on 12 Mar 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Brownsville serve breakfast?

You bet, complimentary continental breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Brownsville?

No, SureStay Hotel by Best Western Brownsville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Brownsville?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay Hotel by Best Western Brownsville?

No, only service animals are allowed.

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 611 reviews
Rating 8 - Good. 142 out of 611 reviews
Rating 6 - Okay. 89 out of 611 reviews
Rating 4 - Poor. 53 out of 611 reviews
Rating 2 - Terrible. 63 out of 611 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

2/10 Terrible

Priscilla

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Smell moldy and the room was okay condition not the best.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolina

Stayed 3 nights in Nov 2025

4/10 Poor

Jesus

Stayed 1 night in Nov 2025

6/10 Okay

Ron

Stayed 1 night in Nov 2025

10/10 Excellent

Mitchell Lewis

Stayed 3 nights in Oct 2025

10/10 Excellent

Wilson

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Erick

Stayed 1 night in Nov 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Update shower curtains and towels
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, but the breakfast could be a little bit better
Stayed 2 nights in Nov 2025

10/10 Excellent

mayra

Stayed 1 night in Nov 2025

6/10 Okay

Juan

Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Stayed 4 nights in Nov 2025

8/10 Good

Filiberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was great
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Oct 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waffles and coffee
Stayed 1 night in Oct 2025

6/10 Okay

JT

Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jose A.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and peaceful
Stayed 1 night in Oct 2025

4/10 Poor

Ana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and found it to be a mixed experience. On the positive side, the location is great—close to shops, restaurants, and main roads, which made getting around very easy. Parking was also convenient with plenty of space available, which is always appreciated. However, there were several issues that took away from the overall experience. Upon check-in, the hotel clerk was not particularly welcoming or helpful, which set the tone for the stay. My husband and I were initially assigned a room where the door latch would randomly lock from the inside, preventing us from entering. The hotel clerk tried getting it to work, but we were not having that. We immediately asked for another room because we did not want to keep dealing with that during our stay. Noise was another major issue. Both employees and other guests were loud during early morning hours, making it hard to get a good night's sleep. You’d expect some level of noise in a hotel, but this felt excessive and unmanaged. Lastly, the breakfast was very underwhelming. There were no hot options—just cereal, muffins, and some beverages. No eggs, no protein, nothing substantial, which was disappointing for what’s advertised as a complimentary breakfast. Overall, while the location and parking were definite pluses, the lack of customer service, noisy environment, and poor breakfast offerings made the stay less enjoyable than it could have been. I hope management takes steps to improve in these areas.
Stayed 2 nights in Sep 2025