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SureStay Hotel by Best Western Brownsville

Property class: 2.5

Photo gallery for SureStay Hotel by Best Western Brownsville

A lobby with two armchairs, a vase with dried plants, and a large blue artwork on the wall.
A dining area with tables and chairs, a kitchen counter with appliances, and ceiling fans.
A hotel room with two beds, a desk, a chair, and a TV.
A reception area with a desk, a clock, and a ceiling fan.
A hotel entrance with a SureStay sign by Best Western, featuring a modern building with a red facade and a covered driveway.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$148
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
825 N Expressway, Brownsville, TX, 78520
  • Place, Sunrise Mall
    ‪2 min drive‬
  • Place, Dean Porter Park
    ‪3 min drive‬
  • Place, Resaca de la Palma Battlefield
    ‪4 min drive‬
  • Airport, Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a chair, a desk, and a patterned carpet.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a window with curtains, and a patterned carpet.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a patterned carpet, a bed, a desk with a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a television, and a nightstand.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Brownsville

At SureStay Hotel by Best Western Brownsville you'll be within a 20-minute walk of Resaca de la Palma Battlefield and 2.5 km (1.6 mi) from Sunrise Mall. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Plus you'll find laundry facilities and a lift. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Brownsville hotel, you'll be 2.9 km (1.8 mi) from Dean Porter Park and 3 km (1.9 mi) from Cinemark Sunrise Mall.

What's nearby

  • Sunrise Mall - 2 min drive - 3.4 km
  • Dean Porter Park - 3 min drive - 3.0 km
  • Gladys Porter Zoo - 3 min drive - 3.8 km
  • Resaca de la Palma Battlefield - 4 min drive - 1.5 km
  • Port of Brownsville - 16 min drive - 11.6 km

Getting around

  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.) - 16 min drive

Restaurants

  • ‪Dairy Queen - ‬17 min walk
  • ‪Captain Bob's Restaurant - ‬17 min walk
  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪Domino's Pizza - ‬14 min walk
  • ‪Taqueria Ultimo Taco - ‬9 min walk

About this property

SureStay Hotel by Best Western Brownsville

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front desk safe, and camper van/bus/lorry parking. Self parking is free.

This Brownsville hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Brownsville?

Yep, SureStay Hotel by Best Western Brownsville has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Brownsville?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Brownsville on 12 Nov 2026 start from NZ$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Brownsville serve breakfast?

You bet, complimentary continental breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Brownsville?

No, SureStay Hotel by Best Western Brownsville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Brownsville?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay Hotel by Best Western Brownsville?

No, only service animals are allowed.

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 768 reviews
Rating 8 - Good. 166 out of 768 reviews
Rating 6 - Okay. 111 out of 768 reviews
Rating 4 - Poor. 61 out of 768 reviews
Rating 2 - Terrible. 76 out of 768 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay while here for a few days! Thank you so much for everything.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very nice and the rooms were very clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay. The staff was very nice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room seemed to be clean, we were there for only a few hrs and missed breakfast but I believe price was decent for the place.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, couldn’t have used a bit more on the breakfast menu.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Decent enough to stay but could be cleaner and the room smelled funky
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spacious and clean no issues at all. Breakfast could be better.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thank you so much!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once i walked in i noticed that the bed sheets were stained and the restroom sink was leaking water through the pipes.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything exelent
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel with friendly staff. The room was on the first floor. It was clean, and I couldn't hear any noise coming from the parking lot. I wish they could offer more options for TV channels. I couldn't enjoy watching a good show over my weekend stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean. The breakfast looked ok but not a lot of variety, waffles, cereal. Pool is small but looked clean.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
very good for the price
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimately, the place was clean, obviously as pretty old the amenities were not available. A pool was not in good condition to use for our second day. Our restroom was not clean properly and honestly I don’t think we use. We will use this hotel again. In another note, I still have not received my deposit back and it’s almost a week.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, everything very close.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I planned to use the amenities advertised, such as the pool. Unfortunately it had a chain lock and not available for its tenants. I planned to chill at this place all weekend and had to resort to just stay indoors. At late night, both nights, there were people, children running in the hallways while I was trying to sleep. Unexceptable.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
PARKING IS GOOD, WE DIDNT TRY THE BREAKFAS.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
The stay was okay, but it definitely had some pros and cons. On the positive side, our room was clean upon arrival, and the room service staff did a fine job with daily basics like making the bed and emptying the trash. However, the rest of the property needed more attention. The pool area wasn't clean enough to use, and there was a noticeable musty smell throughout the hallways. The continental breakfast was also hit or miss, they frequently ran out of waffle mix and yogurt, meaning we had to ask staff to restock items and grab plates. Overall, it's a decent, functional place to sleep, but the upkeep and amenities could be improved.
Stayed 7 nights in Jul 2026