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Grand Hotel Normandy by CW Hotel Collection

Property class: 4

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

A variety of baked goods displayed in baskets and on a counter, including croissants and bread rolls.
A modern indoor pool area with lounge chairs and a small pool.
The Grand Hotel Normandy facade with a prominent entrance, double doors, and a marquee sign.
A bedroom with a sloped ceiling, two beds, a sofa, and a desk.
A balcony with a bed, a table, and a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
The current price is NZ$206
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Hoefijzerlaan 37, Bruges, B-8000
  • Place, 't Zand Square
    ‪5 min walk‬
  • Place, Bruges Market Square
    ‪10 min walk‬
  • Place, Bruges Christmas Market
    ‪10 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a bench.

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A bedroom with two beds, a chandelier, and a wooden ceiling structure.

Family Quadruple Room

9.6 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

A modern hotel room with a large bed, a desk, and a chair.

Family Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a sofa, and a window with curtains.

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

A hotel room with a large bed, a desk, and a chair.

Basic Room

8.8 out of 10
Excellent
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Room

A neatly made bed with a white duvet, two bedside lamps, and a floral wallpaper pattern.

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 1 Queen Bed

A hotel room with a large bed, a wooden desk, a small round table, and a wall with floral wallpaper.

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Bruges

Grand Hotel Normandy by CW Hotel Collection places you in the centre of Bruges, within just a 15-minute stroll of popular places like Bruges Christmas Market and Bruges Market Square. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .In proximity to this 4-property class Historical Center Bruges hotel you'll find Zeebrugge Harbour.

What's nearby

  • 't Zand Square - 5 min walk - 0.4 km
  • Bruges Market Square - 10 min walk - 0.9 km
  • Bruges Christmas Market - 10 min walk - 0.9 km
  • Bruges Belfry - 12 min walk - 1.0 km
  • Basilica of the Holy Blood - 12 min walk - 1.0 km

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Bernie's Beer Bar - ‬3 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bar Oswald - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bruges hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

In-room safe, desk, iron/ironing board (on request), free WiFi
Martin's Brugge
Historical Center Bruges
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 1,669 reviews
The price is NZ$247
includes taxes & fees
13 Sept - 14 Sept
Martin's Brugge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10.00 for children
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

What is the cancellation policy at Grand Hotel Normandy by CW Hotel Collection?

Grand Hotel Normandy by CW Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on 28 Sept 2026 start from NZ$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Normandy by CW Hotel Collection?

Yep, Grand Hotel Normandy by CW Hotel Collection has an uncovered self car park with in/out privileges for EUR 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Grand Hotel Normandy by CW Hotel Collection?

The closest beach to Grand Hotel Normandy by CW Hotel Collection is Knokke-Heist Beach (16.6 km).

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yep, and guests love it! Grand Hotel Normandy by CW Hotel Collection has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Does Grand Hotel Normandy by CW Hotel Collection serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Normandy by CW Hotel Collection?

No, Grand Hotel Normandy by CW Hotel Collection does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?

No, pets are not allowed.

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 787 reviews
Rating 8 - Good. 184 out of 787 reviews
Rating 6 - Okay. 45 out of 787 reviews
Rating 4 - Poor. 20 out of 787 reviews
Rating 2 - Terrible. 12 out of 787 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Bruges. From check-in to check-out we had nothing but positive experiences. The family rooms were great and the breakfast was pretty decent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - short walk into the centre. Staff very friendly and helpful. Would definitely stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was wonderful. The breakfast offered I would highly recommend! Well worth the $$! We had a great quiet comfortable night sleep and would definitely come back again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, Wanderfoul people
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, comfortable beds and modern bathroom. Very friendly staff. Would be coming back to this hotel when we’re back in Bruges.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great swimming pool, amazing breakfast, perfect staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Miika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful and the hotel is located at the pretty good spot.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed in a more comfortable, homely place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The staff was super helpful, the room was clean and cozy, the fireplace at night was warm and inviting, and the pool was very nice. We be very happy to stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful and worth paying for. Great way to start your day. ☺️
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Enjoyed being in the annexed room. Could benefit from more pillows and a little more storage/space for a suitcase/clothes.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
lovely hotel and staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay. Staff were friendly and helpful. Will return
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Oliver Mark

Liked: Cleanliness, staff & service, amenities
Warm friendly staff, well looked after. High quality room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

june

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the foyer is lovely and the staff were amazing. The only issue we had was that the shower floor was very slippery. We both slipped and were being very careful.
Stayed 2 nights in Apr 2026