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Hotel Serpiano Panorama Retreat

3.0 star property

Photo gallery for Hotel Serpiano Panorama Retreat

Exterior
View from property
Free daily buffet breakfast
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$258
includes taxes & fees
12 July - 13 July

Explore the area

View map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867
  • Place, Monte San Giorgio
    ‪2 min walk‬
  • Place, Lake Lugano
    ‪22 min drive‬
  • Place, Fiera Milano Exhibition Center
    ‪54 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪36 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

  • Garden view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 2 Single Beds

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Comfort Double Room, 2 Single Beds

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, free WiFi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a desk with a television, a small table with chairs, and a view of the outdoors through the window.

Deluxe Double Room, 1 Queen Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a nightstand with a lamp, a chair, a table with a vase, and a view of the outdoors through sheer curtains.

Romantic Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Brusino Arsizio

At Hotel Serpiano Panorama Retreat you'll be 3.8 km (2.4 mi) from Lake Lugano and 2.9 km (1.8 mi) from Mount San Giorgio. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Centro Spa can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. Ristorante Al Serpiano serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers as well as access to free bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions in proximity to this 3-property class Brusino Arsizio hotel include Villa Olmo and Como-Brunate Funicular.

What's nearby

  • Monte San Giorgio - 2 min walk - 0.2 km
  • Lake Lugano - 22 min drive - 18.7 km
  • Palazzo dei Congressi - 35 min drive - 36.0 km
  • Funicolare Monte Brè - Cassarate Station - 36 min drive - 37.0 km
  • Fiera Milano Exhibition Center - 54 min drive - 67.4 km

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 53 min drive

Restaurants

  • ‪Al Posto Giusto - ‬24 min drive
  • ‪Locanda San Silvestro - ‬9 min drive
  • ‪Albergo Svizzero - ‬19 min drive
  • ‪La Tana del Sauro - ‬1 min walk
  • ‪Caffé Vecchio Teatro - ‬29 min drive

About this property

Hotel Serpiano Panorama Retreat

Hotel Serpiano Panorama Retreat offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3531 square feet (328 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at Hotel Serpiano Panorama Retreat. Limited free parking is available on a first-come, first-served basis.

This 3-star Brusino Arsizio hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3531 sq ft of conference space
  • 328 sq. m of conference space
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serpiano Panorama Retreat offers 84 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature down duvets. LCD televisions come with cable channels.

Bathrooms include baths or showers. This Brusino Arsizio hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Centro Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Spa pool
  • Spa
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, November and December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and over.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

What is the cancellation policy at Hotel Serpiano Panorama Retreat?

Hotel Serpiano Panorama Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serpiano Panorama Retreat?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Serpiano Panorama Retreat on 12 Jul 2026 start from NZ$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serpiano Panorama Retreat?

Yep, Hotel Serpiano Panorama Retreat has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Serpiano Panorama Retreat?

The closest beach to Hotel Serpiano Panorama Retreat is Argegno Beach (15.9 km).

Is there a spa on site at Hotel Serpiano Panorama Retreat?

Yep, Centro Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hotel Serpiano Panorama Retreat have a pool?

Hotel Serpiano Panorama Retreat has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Serpiano Panorama Retreat a romantic place to stay?

A hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Serpiano Panorama Retreat.

Does Hotel Serpiano Panorama Retreat serve breakfast?

You bet, free buffet brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Serpiano Panorama Retreat?

No, Hotel Serpiano Panorama Retreat does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serpiano Panorama Retreat?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Serpiano Panorama Retreat?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Serpiano Panorama Retreat?

Dogs are welcome at Hotel Serpiano Panorama Retreat, with food and water bowls on offer.

Hotel Serpiano Panorama Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 251 reviews
Rating 8 - Good. 117 out of 251 reviews
Rating 6 - Okay. 26 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 2 out of 251 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from the restaurant. Well worth visiting on a family trip.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très belle vue .je recommande
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prachtig uitzicht over het meer van Lugano

Mooi complex met alle comfort. Wij waren hier 1 nacht , voor de wandelaar en fietser perfect.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hôtel avec super vue sans recharge électrique

Hôtel super bien situé - très au calme avec une vue magique sur le lac. Toutefois pour les charges de voiture électrique, c’est une prise simple qui recharge en 4 - juste insupportable quand l’hôtel s’affiche avec recharge électrique
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, property conditions & facilities
Super personal und wunderschöne Aussicht.
Stayed 1 night in Aug 2024
Verified

8/10 Good

renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tornato dopo qualche anno, sempre piacevole soggionnarci, peccato solo la mancanza di aria condizionata in questi giorni di caldo infernale, ma certo non è il clima che si ha normalmente in montagna e quindi se ne capisce l'assenza
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Jesper

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Behov av renovering

Ingen AC, outhärdligt varmt i rum och utrymmen. Spindelväv i rummen. Säkert bra hotell för 20 år sen men i desperat behov av renovering. Men bra utsikt och bra service!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit séjour avec un bon service.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phantastischer Ausblick

Sehr freundlicher Empfang an der Rezeption. Tolles Team beim Abendessen. Wir hatten sehr viel Spaß mit dem aufmerksamen Personal. Das Team beim Frühstück bedarf Nachschulungen hinsichtlich Tische abräumen, Getränke und Essen Auffüllung sowie Freundlichkeit. Der Ausblick vom Hotel ist grandios, wenn nicht sogar einmalig.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war sehr nett und der Pool war angenehm.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Evelyne karin

Liked: Cleanliness, property conditions & facilities, room comfort

View, view, view

Sensationelle Aussicht. Immer wieder gerne.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

David

Disliked: Staff & service, room comfort

Séjour bof bof

Un hôtel qui se prend pour un hôtel 3 étoiles mais qui n’a rien d’un 3 étoiles : - pas de climatisation dans les chambres - lavabo bouché - Service de restauration très long - un bâtiment et décoration qui ont besoin d’être rafraîchis
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Shahzia

Liked: Staff & service
Disliked: Cleanliness
Café horrible, croissants dégelés, jus d’orange médiocre, pas d’œufs brouillés au petit dej. Chambre pleine de poussière! Pas de crème pour le corps. Personnel sympa et serviable.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une magnifique vue
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement avec une vue sur la région de Lugano.
Stayed 5 nights in Oct 2021
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft isch schön gelegen wenn man mal dort ist. Die Strasse ist sehr eng und in schlechtem Zustand. Unterkunft ist sehr abgeschieden. Ideal zum erholen. Zustand des Hotel ist eher in die Jahre gekommen und daher den Preis nicht wert.
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

Vito

Liked: Cleanliness, staff & service
Das TV Gerät ging nicht richtig , die Spülung hat nicht richtig funktioniert das Essen war teuer , speziell der Wein war überrissen teuer. Das Panorama ist schön
Stayed 7 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant très sympathique, qui parle plusieurs langue.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit herrlicher Aussicht über Luganersee. Gute Küche.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Véronique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Serpiano

Hotel super calme avec jolie spa .accueil sympathique. Par contre si la carte du restaurant était super bonne. Les serveurs était totalement inqualifier et devraient etre formé. Genre pas capable de nous réserver la table demander. Commande une bouteille de vin 🍷la pose sur la table sans dégustation .ne rapporte pas de pain .pour le petit-déjeuner c est les clients qui doivent.x aller mettre leur table eux même..chercher serviette et couverts. Pendant que les serveurs tournent sans savoi quoi faire. Parle anglais mais ne se donne mais pas la peine de parler en italien .service a revoir car déplorable. Vue le prix .je pense que le service doit êtres top.mieux servie au restaurant du téléphérique à 1kl a pieds
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte ☺️

Super découverte hôtel dans les hauteurs avec une magnifique vue et terrasse Point de départ sur des belles randonnées et une télé cabine qui vous amène au bord du lac puis ont a traversé le lac avec le bateau et manger sur une belle terrasse Ont a passé 4 belles journée entre amis
Stayed 3 nights in May 2021
Verified

8/10 Good

Dabbaghi

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien situé, très propre, personnelles accueillants, le Spa reste ☑ parcontre le restaurant de l'hôtel n'a rien avoir avec ce qu'on imagine par rapport les photos posté sur le site de l'hôtel, la carte très bref, les assiettes pas digne d'un restaurant.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel with amazing views

Good hotel located on top of the Monte San Giorgio hill overlooking the lake of Lugano. Very quiet surroundings with great views. Good Spa infrastructure (basic) and excellent Massages available. The food was good in germ of price/value.
Stayed 3 nights in Apr 2021

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