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Serpiano Hotel

3.0 star property
Comfortable hotel with full-service spa and free breakfast

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Photo gallery for Serpiano Hotel

Indoor pool, pool loungers
Deluxe Double Room, 1 Queen Bed, Mountain View
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Reception
Hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867
  • Popular LocationFoxTown Factory Stores17 min drive
  • Popular LocationSwissminiatur23 min drive
  • Popular LocationMonte San Salvatore25 min drive
  • AirportLugano (LUG-Agno)43 min drive

Room options

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, free WiFi

Superior Double Room

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Single Beds

Comfort Double Room, 2 Single Beds

Comfort Double Room, 2 Single Beds

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

Highlights

Balcony or patio
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room Single Use

Hypo-allergenic bedding, down duvets, in-room safe, free WiFi

Superior Double Room Single Use

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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About the area

Brusino Arsizio

At Serpiano Hotel you'll be within a 5-minute walk of Monte San Giorgio and 3.8 km (2.4 mi) from Lake Lugano. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Centro SPA can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. Ristorante Al Serpiano serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers as well as access to free bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .In the area of this 3-property class Brusino Arsizio hotel, you'll find FoxTown Factory Stores.

What's nearby

  • FoxTown Factory Stores - 17 min drive
  • Swissminiatur - 23 min drive
  • Lake Lugano - 25 min drive
  • Monte San Salvatore - 25 min drive
  • Parco Scherrer - 31 min drive

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 44 min drive

Restaurants

  • Caffè-Bar Vecchio Teatro - 29 min drive
  • Al Battello - 29 min drive
  • Al Porto - 32 min drive
  • Ristorante della Torre - 29 min drive
  • Lago Ristorante - 27 min drive

About this property

Serpiano Hotel

Comfortable hotel with full-service spa and free breakfast
Serpiano Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3531 square feet (328 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at Serpiano Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Brusino Arsizio hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3531 sq ft of conference space
  • 328 sq. m of conference space
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serpiano Hotel offers 84 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature down duvets. LCD televisions come with cable channels.

Bathrooms include baths or showers. This Brusino Arsizio hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Centro SPA has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with cable channels

Outdoor space

  • Balcony/patio

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over
Guests driving to the property should contact this property in advance.

Renovations and closures

The property is closed during January, February, March, November and December.

Access methods

Staffed front desk

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and over.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

What is the cancellation policy at Serpiano Hotel?

Serpiano Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serpiano Hotel?

Yep, Serpiano Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Serpiano Hotel?

The closest beach to Serpiano Hotel is Argegno Beach (15.9 km).

Is there a spa on site at Serpiano Hotel?

Yep, Centro SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Serpiano Hotel have a pool?

Serpiano Hotel has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Serpiano Hotel a romantic place to stay?

A hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serpiano Hotel.

Does Serpiano Hotel serve breakfast?

You bet, free buffet brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Serpiano Hotel?

No, Serpiano Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serpiano Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serpiano Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Serpiano Hotel?

Dogs are welcome at Serpiano Hotel, with food and water bowls on offer.

Serpiano Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 232 reviews" "
Rating 8 - Good. 107 out of 232 reviews" "
Rating 6 - Okay. 26 out of 232 reviews" "
Rating 4 - Poor. 6 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Remco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2020

10/10 Excellent

Tony, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
Stayed 3 nights in Oct 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed 1 night in Jun 2019

8/10 Good

Terezia

Liked: Cleanliness, staff & service, room comfort
Highly enjoyable stay with superior Ticino views
I visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice respite from the City
You need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
Stayed 2 nights in Sep 2018