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Citybox Brussels

3.0 star property
Hotel with a 24-hour business centre, steps from Avenue Louise

Photo gallery for Citybox Brussels

Exterior
Junior Suite
Shared kitchen
Lobby
Junior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services
The current price is NZ$137
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪1 min walk‬
  • European Union Parliament Building
    ‪19 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room Small

Double Room Small

Double Room Small

8.4 out of 10
Very good
(35 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Hairdryer
Laptop workspace
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Brussels

Citybox Brussels places you in the heart of Brussels, steps from Avenue Louise and 2 km (1.2 mi) from La Grand Place. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a 24-hour business centre, express check-out and a banquet hall. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Sint-Gillis hotel include European Union Parliament Building and Tour & Taxis.

What's nearby

  • Avenue Louise - 1 min walk - 0.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • Manneken Pis Statue - 18 min walk - 1.6 km
  • European Union Parliament Building - 19 min walk - 1.7 km
  • La Grand Place - 4 min drive - 1.9 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Paul - ‬2 min walk
  • ‪Loui Bar & Restaurant - ‬2 min walk
  • ‪Arion Bar - ‬1 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
  • 246 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Citybox Brussels?

Citybox Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citybox Brussels?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Citybox Brussels on 31 Aug 2025 start from NZ$137.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citybox Brussels?

Onsite parking is limited.

Is there a free airport shuttle available at Citybox Brussels?

No, Citybox Brussels does not offer an airport shuttle service.

What time are check-in & check-out at Citybox Brussels?

Check-in begins at 3:00 PM. Check-out time is noon.

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 551 reviews
Rating 8 - Good. 150 out of 551 reviews
Rating 6 - Okay. 61 out of 551 reviews
Rating 4 - Poor. 23 out of 551 reviews
Rating 2 - Terrible. 12 out of 551 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

maria, surprise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I was so disappointed about this hotel I wanted to give them a good rating but I’m so mad I was charged twice one in my master card then boa Credit card I called Expedia, Expedia called city box, they kept saying I was only charged one time I have receipts to show them I sent it to Expedia, still denying that I was charged twice
Stayed 1 night in May 2025

10/10 Excellent

Licen, PALO ALTO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great hotel with convenient check in and check out. Its kitchen and laundry are plus for travelers.
Stayed 2 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Feb 2025

10/10 Excellent

Adesola Oladapo Olapade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in the right location, you don't have to travel to visit place. Everything is around you that you want. The facility is clean and the staff are great and helpful.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service, room comfort

Just two issues but all was good

Hotel is centrally located in Brussels (closest metro line is Louise but also extremely walkable if you are up for a little exercise). Hotel is very modern and self check in and out machine… very convenient, rooms are great (we got the one next to the street, which is fine but during like festivals or events, the sound can be bad.. 😅) However two issues staying here recently (at least 1st week of May 2025)… 1. Entire Hotel turned up the heaters so the room gets hot (you can manually shut it off but some of heat will still flow inside). Therefore this is a “centrally” controlled Cooling/Heating hotel even though you have options to either turn on A/C or Heating.. So had to crack open the window but at the time, too much craziness was happening so it was noisy 2. Bathroom is tiny.. and the shower itself, the water pressure was a bit weak and also the drain itself is clogged… they need to make sure there isn’t a pool of water hovering and waiting to be drained out 3-5 mins afterwards, it should be microseconds that the water should drain out… maybe too many hairs from previous guests?? Otherwise, good stay, especially solo
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for what you pay for
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronnelle

So, this is advertised as a sustainable building. I was not exoevting much, but I was happily surprised. There's no TV, phone or other amenities, but there is great speed WiFi and a hairdryer. The room is modernly designed. I really enjiyed my stay! Oh! The bed is sooooo comfortable. The room I was booked in had a large wondow, so great lighting. The hotel is in a prome location, near the high street. Therefore, numerous stores, restaurants and access to public transport. This will be my go to for my furire Belgium stays. The check-in process is quite quick- all computerised, however there is a host office near by if you need support.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gitta

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Neliwati

Liked: Cleanliness, staff & service, property conditions & facilities
We got family room with bug window view
Stayed 3 nights in Apr 2025

4/10 Poor

Katia

Stayed 2 nights in Jan 2025

8/10 Good

Tereza

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

extremely satisfied here

excellent and modern lay/set up. will rebook if we have to visit brussels again :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things I like about the hotel: close to train stations, walkable to good restaurants,offers hot water, close to shopping centre
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and price

Great location, room is basic with no TV etc but that didn't bother me as I was out a lot so wasn't spending any time really at the hotel. Clean room, good shower and bed was comfy enough. My only issue was the lack of air con, I was very warm and found it difficult to sleep and you can't open the windows to cool the room down.
Stayed 3 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with some more storage for clothes
Stayed 4 nights in Mar 2025

10/10 Excellent

Stewart

Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Travelled with group
Liked: Cleanliness, property conditions & facilities
Perfect location in Bruxelles, clean, right across from a tram stop! Can hear the trams at night, but no real issue!
Stayed 2 nights in Mar 2025