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Citybox Brussels

3.0 star property
Hotel with a 24-hour business centre, steps from Avenue Louise

Photo gallery for Citybox Brussels

Exterior
Reception
Lobby
Junior Suite
Junior Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services
The current price is NZ$148
includes taxes & fees
13 July - 14 July

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪1 min walk‬
  • Royal Palace of Brussels
    ‪15 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room Small

1 bedroom, desk, laptop workspace, free WiFi

Double Room Small

8.2 out of 10
Very good
(33 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Desk
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Brussels

Citybox Brussels places you in the heart of Brussels, steps from Avenue Louise and 2 km (1.2 mi) from La Grand Place. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a 24-hour business centre, express check-out and a banquet hall. .Attractions within a 10-minute drive of this 3-property class Sint-Gillis hotel include Tour & Taxis and Brussels Christmas Market.

What's nearby

  • Avenue Louise - 1 min walk - 0.0 km
  • Place du Grand Sablon - 11 min walk - 1.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • European Union Parliament Building - 19 min walk - 1.7 km
  • La Grand Place - 4 min drive - 1.9 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
  • 246 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.

Languages

Dutch, English, French

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The price is NZ$138
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Citybox Brussels?

Citybox Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citybox Brussels?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Citybox Brussels on 13 Jul 2025 start from NZ$148.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citybox Brussels?

No, Citybox Brussels does not offer an airport shuttle service.

What time are check-in & check-out at Citybox Brussels?

Check-in begins at 3:00 PM. Check-out time is noon.

Citybox Brussels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 504 reviews
Rating 8 - Good. 137 out of 504 reviews
Rating 6 - Okay. 55 out of 504 reviews
Rating 4 - Poor. 20 out of 504 reviews
Rating 2 - Terrible. 11 out of 504 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and price

Great location, room is basic with no TV etc but that didn't bother me as I was out a lot so wasn't spending any time really at the hotel. Clean room, good shower and bed was comfy enough. My only issue was the lack of air con, I was very warm and found it difficult to sleep and you can't open the windows to cool the room down.
Stayed 3 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with some more storage for clothes
Stayed 4 nights in Mar 2025

10/10 Excellent

Stewart

Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Travelled with group
Liked: Cleanliness, property conditions & facilities
Perfect location in Bruxelles, clean, right across from a tram stop! Can hear the trams at night, but no real issue!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was super nice, and the bathroom was very clean. The window had a great view, and the shades blocked light and sound at night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2025

8/10 Good

Ligieja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for business stay. Room was a bit noisy due to the tram, but could be ok with ear plugs. AC/heating was of unclear functioning. Staff helpful with invoice. Will stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Barron, Kirkland

Great
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Feb 2025

8/10 Good

Karina

Would be nice to have a tv in room
Stayed 3 nights in Mar 2025

10/10 Excellent

oleg

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 16 nights in Nov 2024

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looked okay when we arrived. Easy enough to check in and we paid for early check in as we had an early flight and was heading to the football. Room seemed okay at first so we thought after an awful first night sleep. Pillows are terrible, so flimsy and thin. The mattress is even worse, thin as well and not really comfortable, partner woke up with a very sore back. Room apparently had A/C, which again didn't work as it should and didn’t provide cool air to the room when it was quite warm. We checked online and was told we could ask for more pillows and a fan at reception to hopefully help give us a better night sleep. We went to reception and we were told we couldn't have any more pillows as the hotel was “fully booked” and there was no spare, a quick browse online debunked this theory as there were more than 10 rooms available to book. We then asked for a fan and was told it wasn’t a fan, more of a heater. While we were out exploring we actually had to buy a pillow at H&M Home on the hight street which cost us €12 each to help us get a better sleep as the hotel were non-existent in helping. There were also no TV in the room which we could have sworn was available at the time of booking. All in all, I wouldn’t recommend booking here and avoid. For the cost of the hotel you expect some sort of decent customer service when we asked but we didnt. Its not like it was cheap!!! AVOID.
Stayed 4 nights in Mar 2025

6/10 Okay

Johannes

Stayed 2 nights in Mar 2025

10/10 Excellent

Nhu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how everything is so quick and accessible with check in and check out. When we needed help, the female host that was there was amazing. Our a/c in our room didn’t work and she was quick and accommodating and switched rooms for us immediately
Stayed 3 nights in Feb 2025

10/10 Excellent

osmar

Stayed 2 nights in Mar 2025

10/10 Excellent

Adli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High expectations

It is a great hotel , big room and so clean. Comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Denmark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Citybox Brussels! Easy to check in with the machines and our room was ready a little earlier. Hotel is clean, modern, and spacious. Lots of walkable stores, restaurants and attractions nearby. Staff thst we talked to were so friendly and helpful! Would definitely stay again!
Stayed 2 nights in Feb 2025

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a really good hotel, has everything you need for a short stay. Small simplistic room, and fantastic facilities downstairs. Their lobby and common area underneath make very good places to relax after a long day and do some laundry and/or cook if you need to. Only downside was the size, I am a large 6’3” man so walking around and showering were a bit difficult.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hayley

Stayed 3 nights in Feb 2025

10/10 Excellent

Namatama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific

It was really nice. Simple, very clean, close to public transport and city centre. There is a guest kitchen and dining area where you can store and heat up food as well as access hot water. It is kept nice and clean and tidy. There is also a selection of games and books and a ping pong table. Excellent for staying with kids and when the weather is not so pleasant. It can be noisy at night unfortunately. Check in and out process was completely computerized and very user friendly
Stayed 2 nights in Feb 2025