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Jam Hotel Brussels

Hotel connected to a shopping centre in Brussels with a full-service spa

Photo gallery for Jam Hotel Brussels

Sauna, hot stone massages, deep-tissue massages, Swedish massages
Interior
City view from property
Sauna, hot stone massages, deep-tissue massages, Swedish massages
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$155
includes taxes & fees
29 Jan - 30 Jan

Explore the area

View map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Place, Horta Museum
    ‪4 min walk‬
  • Place, Avenue Louise
    ‪6 min walk‬
  • Place, Saint Gilles Town Hall
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Brussels

You'll be connected to a shopping centre at Jam Hotel Brussels, and within just a 10-minute stroll of Avenue Louise and Horta Museum. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Atsukan Wellness can include deep-tissue massages, hot stone massages and facials along with access to the sauna. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Sint-Gillis hotel include La Grand Place and Tour & Taxis.

What's nearby

  • Horta Museum - 4 min walk - 0.4 km
  • Avenue Louise - 6 min walk - 0.6 km
  • Saint Gilles Town Hall - 9 min walk - 0.8 km
  • Place du Grand Sablon - 3 min drive - 1.7 km
  • Royal Palace of Brussels - 3 min drive - 2.0 km

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 34 min drive

Restaurants

  • ‪POZ - ‬2 min walk
  • ‪Jackie - ‬2 min walk
  • ‪Forcado - ‬4 min walk
  • ‪Ma Jolie - ‬1 min walk
  • ‪Ciao Bella - ‬5 min walk

About this property

Jam Hotel Brussels

Hotel connected to a shopping centre in Brussels with a full-service spa
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

  • 80 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Uncovered self-parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Jam Hotel Brussels?

Jam Hotel Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jam Hotel Brussels?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Jam Hotel Brussels on 29 Jan 2026 start from NZ$144.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jam Hotel Brussels?

Yep, Jam Hotel Brussels has an uncovered self car park for EUR 19 per day. A self car park is also available, for a fee.

Is there a spa on site at Jam Hotel Brussels?

Yep, Atsukan Wellness is available for guests. You'll enjoy heaps of services like facials and hot stone massages.

Does Jam Hotel Brussels have a pool?

Jam Hotel Brussels has an outdoor pool. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Jam Hotel Brussels?

Jam Hotel Brussels features a full-service spa, an outdoor pool and 2 bars.

Is Jam Hotel Brussels family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Jam Hotel Brussels is a hit with families.

Does Jam Hotel Brussels serve breakfast?

Sure does, buffet breakfast is on offer weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Jam Hotel Brussels?

No, Jam Hotel Brussels does not offer an airport shuttle service.

Is there a bar or restaurant at Jam Hotel Brussels?

Yep, you can grab a meal at Jam Hotel Brussels's onsite restaurant.The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Jam Hotel Brussels?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 285 out of 632 reviews
Rating 8 - Good. 206 out of 632 reviews
Rating 6 - Okay. 84 out of 632 reviews
Rating 4 - Poor. 29 out of 632 reviews
Rating 2 - Terrible. 28 out of 632 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice people at reception, good location , interesting decor. Wifi did not work well when I was there this time . No problem when I was their before
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 6 nights in Oct 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super cool, in a cool area and with a great bar. I didn't buy breakfast there and I regret that
Stayed 2 nights in Aug 2025

10/10 Excellent

magdalena

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at the Jam hotel. Disappointing that the restaurant was closed throughout the visit. We enjoyed the rooftop bar and the design of the hotel and rooms. I’m really interesting area of Brussels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Inga

Liked: Amenities
👍
Stayed 2 nights in Aug 2025

8/10 Good

Opalyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I left with so many insect bites on my legs.
Stayed 2 nights in Aug 2025

8/10 Good

Davina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!
hotel bar
wontons at kaiju restaurant inside hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Irene rina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedbugs!

Everything was going great until, on the final morning before our morning flight, we found a very large, engorged bed bug. Original preliminary inspection of the mattress and bedframe upon arrival revealed nothing, but this was a well-fed bedbug in the late stages of its life. Overall, a horrifying end to what we all thought was a beautiful, clean and hip hotel on our trip - now extended while we deal with the headache of making sure that was the only one. We stayed in Room 303.
The bedbug crawled its way up the wall, where it was squished. As evident, very well fed and in the later stages of development.
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel of it's kind

The hotel is kind of special that features bear concrete walls and untreated woods decoration everywhere. You either like it or dislike it. Other than the deco style it worked well: beds are comfortable, bathroom clean, and breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Fritz oliver

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, transit nearby. kid friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 1 night in Jul 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, well located

Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Travelled with group
Liked: Staff & service, room comfort

Rooftop bar

The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service

Good rooftop bar and pool

Decent perks but it didn’t have basics like bottles of water in the rooms and one of the elevators is broken. I used the stairs apart from when I was coming and going with luggage. Pillows uncomfortable but the bed was fine. Loved the rooftop bar (but you can’t put drinks on your room) and I enjoyed the pool too.
Stayed 6 nights in Jun 2025

4/10 Poor

Burak

Business traveller
Disliked: Amenities
The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.
Stayed 2 nights in Jun 2025