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pentahotel Brussels City Centre

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine
penta Plus Room
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Pet-friendly
  • Bar
The current price is NZ$227
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    ‪3 min walk‬
  • European Union Parliament Building
    ‪4 min drive‬
  • La Grand Place
    ‪5 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

8.8 out of 10
Excellent
(78 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Brussels

A luxury stay in the heart of Brussels awaits you at pentahotel Brussels City Centre. Within just a 10-minute stroll, you'll find Avenue Louise and Horta Museum. Highlights at this family-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Pentalounge, serves Modern European cuisine and is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4.5-property class Sint-Gillis hotel include La Grand Place and European Union Parliament Building.

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Royal Palace of Brussels - 18 min walk - 1.5 km
  • European Union Parliament Building - 4 min drive - 1.7 km
  • Manneken Pis Statue - 4 min drive - 1.9 km
  • La Grand Place - 5 min drive - 2.3 km

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk
  • ‪Ninety One - ‬3 min walk
  • Ciao Bella

About this property

pentahotel Brussels City Centre

Luxury hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the luxury pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 8 levels
  • Conference rooms
  • 3261 sq ft of conference space
  • 303 sq. m of conference space
  • Built in 1973
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.5 for children
  • Covered self-parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

What is the cancellation policy at pentahotel Brussels City Centre?

Pentahotel Brussels City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at pentahotel Brussels City Centre?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at pentahotel Brussels City Centre on 21 Sept 2025 start from NZ$218.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at pentahotel Brussels City Centre?

Yep, pentahotel Brussels City Centre has a secured covered self car park for EUR 26 per day.

What makes pentahotel Brussels City Centre a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at pentahotel Brussels City Centre.

Is pentahotel Brussels City Centre family-friendly?

You bet! With amenities such as an arcade and laundry facilities, it's no surprise that pentahotel Brussels City Centre is a hit with families.

Does pentahotel Brussels City Centre serve breakfast?

Sure does, buffet breakfast is served weekdays from 6:30 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at pentahotel Brussels City Centre?

No, pentahotel Brussels City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at pentahotel Brussels City Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at pentahotel Brussels City Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at pentahotel Brussels City Centre?

Dogs are welcome at pentahotel Brussels City Centre, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Stayed 3 nights in May 2025

10/10 Excellent

DIMITRIOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent—there was nothing to complain about.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Utsav

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was worried after reading mixed reviews but only thing different was no deposit was charged . 2 single duvets(more like thin sheets)for double room and when asked were told the Hotel does not have them.The rooms and interiors definitely need updating as carpets are filthy both in corridors and rooms and furniture and switches are outdated. There is a strange stink coming out of the sinks and toilets. I requested room to be cleaned and bed sheets changed as there was stains. To our surprise when we returned later in the night the same bedsheet had been put over. I think this hotel is taking the green planet idea too far. The fact that is there is no phones to call any team but a whatsapp chat where someone replies if you are lucky seems off. The only saving grace of the hotel is some reception staff and its location although not city centre as mentioned but close to metro stop that helped going around the city.
Stayed 3 nights in May 2025

2/10 Terrible

Emily

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness
Great staff and breakfast buffet!
Stayed 1 night in May 2025

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect only sometime have some bad smell in the bedroom.
Stayed 2 nights in May 2025

6/10 Okay

Colette

Travelled with family and small children
The location was good. We walked all over the city. The hallway had a strong unpleasant scent and we reported loud banging during the night to the front desk but didn’t get any follow up or the offer of another room. Bed was very comfortable and there was a lot of space in our room. Had to call down for replacement towels before noon as they don’t do room service. We were not able to order room service from our room at 10:30 pm even though it was stated that it was 24/7. Overall, not a bad place to stay but could use a little more TLC for guest.
Stayed 3 nights in May 2025

8/10 Good

patrick

Stayed 3 nights in May 2025

10/10 Excellent

Hawley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous 3 night stay in this quirky hotel. Close to everything. Super clean and exceptionally friendly and helpful staff. We would certainly stay here again!
Stayed 3 nights in Apr 2025

8/10 Good

Do

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were top notch
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort

Business trip

Ok hotel spacious rooms. Good size bathhroom with walk in shower. View of immediate buildings or walls from room window not so great. Carpet was not clean and had a smell. Bed comfortable and good size. Busy check in area as in same area as bar so for logistical not well located in hotel. Location of hotel reasonable - taxis can take some time to arrive. Good breakfast buffet selection in spacious dining area. Overall good
Stayed 1 night in Apr 2025

8/10 Good

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean and the breakfast buffet fantastic. The only downside is for anyone who is a light sleeper we could hear trams all night and a lot of noise from other rooms, however there is sn option to have a quiet room so maybe that would be better. Overall location good, bed comfy, I would stay again just gave a quiet room
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, staff was accommodating and friendly. We had to switch rooms twice due technical issues but they were extremely prompt with that and we had an overall positive experience. Would not only stay again but also recommend to friends and family.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel with great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayden

Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar open up to 24 hours, but very well secured and quiet
Stayed 2 nights in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Phillip Derek Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely outstanding. Very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Mar 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite and the carpets have visible stains, as well as the sofa and one of the chairs had visible stains on them
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Stayed 1 night in Mar 2025