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Pillows City Hotel Brussels Centre

4.0 star property
Hotel with a restaurant, 7-minute walk to La Grand Place

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Suite
Suite
Bar (on property)
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Bathrobes
Hairdryer
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

9.6 out of 10
Exceptional
(80 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brussels

Pillows City Hotel Brussels Centre puts you in the heart of Brussels, within a 20-minute stroll of popular places like La Grand Place and Avenue Louise. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, The Living Bar & Bistro, is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Upper Town hotel include Tour & Taxis and Atomium.

What's nearby

  • St. Michael and St. Gudula Cathedral - 1 min walk - 0.0 km
  • Brussels Park - 3 min walk - 0.3 km
  • La Grand Place - 6 min walk - 0.5 km
  • Belgian Comic Strip Center - 6 min walk - 0.5 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪L’arte Della Pizza - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk
  • ‪Café de la Presse - Central - ‬2 min walk

About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, 7-minute walk to La Grand Place
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 7 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 25 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Self-parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Frequently asked questions

What is the cancellation policy at Pillows City Hotel Brussels Centre?

Pillows City Hotel Brussels Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pillows City Hotel Brussels Centre?

Yep, Pillows City Hotel Brussels Centre has a self car park for EUR 35 per night. A self car park is also available, for a fee.

What makes Pillows City Hotel Brussels Centre a romantic place to stay?

A champagne service and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Pillows City Hotel Brussels Centre.

Is Pillows City Hotel Brussels Centre family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Pillows City Hotel Brussels Centre is a hit with families.

Does Pillows City Hotel Brussels Centre serve breakfast?

Sure does, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pillows City Hotel Brussels Centre?

No, Pillows City Hotel Brussels Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Pillows City Hotel Brussels Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Pillows City Hotel Brussels Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pillows City Hotel Brussels Centre?

No, pets are not allowed.

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 28 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room. Convenient location.
Stayed 4 nights in Oct 2025

10/10 Excellent

prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, hotel was great, was located in ideal location. Only concern was lots of roadworks/repairs getting done on the streets close by which made it awkward to cross about.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beds super comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel away from, but close to the Grande Place and train station. They worked with us to have a next-door room for another couple we were traveling with. The room was spacious and quiet, comfy beds. Felt upscale without the big price tag. Breakfast offered something for everyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major road construction at corner near property
Stayed 1 night in Oct 2025

8/10 Good

Michael, hollis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Francesca

Stayed 2 nights in Sep 2025

2/10 Terrible

Anh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please count all your minibar items when you checked in to the room. We just got charged for some minibar items that we never used a couple hours after checking out. Hotel facilities is great, but we have some trust issues with this hotel. When we first checked in, the family room that we booked for has a strong vomit smell, so we asked Kelim from the front desk to help change us to another room. The interaction was not great due to how he made us feel that it was our fault that the room was not in an acceptable state. There was no more family room available so we got put in a room for 2. The hotel later made adjustment and got us into another room for 4, and the staff who handled this was very courteous with superb service. We spoke to the manager who is wonderful and she provided us with complimentary breakfast for 2 of our days as an apology. Throughout the whole stay, I cannot get back the feeling that I am here to relax but constant on edge about having to speak with the hotel about one problem or another. We finally checked out this morning and things seem to go well but then we received a charge out of nowhere for the minibar items. Make me a bit suspicious if this is a revenge move from the hotel but that would be too petty for an established hotel to act this way. Although the facilities and location is great, I think there could be an improvement in housekeeping and front desk staff training to avoid a bumpy experience for guest.
Stayed 5 nights in Sep 2025

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. The staff was super nice and made our stay very enjoyable. Perfect location and while under construction still worth come to stay!! Amazing service!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Aliza

Stayed 4 nights in Sep 2025

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located, very close to Brussel Centraal train station, walking distance to Grand Place, Chez Leon resto, etc Warm welcome from Jean Marc at the front desk. Appreciate the handwritten welcome note, chocolates, chips & bottled water. Thankful for the going away gift of toiletries!
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to the grand place, room service,
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. The staff were great. The shower and bedding were excellent.
Stayed 5 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel very close to central train station

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Great Location.

Clean, modern and spacious room, bathroom was lovely though the shower could have had a bit better water pressure. The toiletries were lovely and the hotel reception smelled fantastic. Location is great on a quiet side road all of a 5min walk from Gare Central and 10 mins from Grand Place and Mont Des Arts.
Stayed 3 nights in Sep 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice in general, the only downside in the room is that is very dark, lights are not bright enough.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rumana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to Stay

Excellent place to stay, a real nice location, close to the Grand Palace, the Cathedral, shops and food places. Personel was awesome, ALL OF THEM. Train station near by, plus Central Station at walking distance (10 min). Highly recomended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room at a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great located hotel near the central train station and not to far to walk for all the sights , clean, comfy just right for a couple of nights to sightsee
Stayed 2 nights in Sep 2025