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Sofitel Brussels Europe

5.0 star property
Luxury Brussels hotel connected to the convention centre, steps from Leopold Park

Photo gallery for Sofitel Brussels Europe

Bar (on property)
Property preview
Premium bedding, minibar, in-room safe, desk
Miscellaneous
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$384
includes taxes & fees
16 Jan - 17 Jan 2026

Explore the area

View map
Place Jourdan 1, Brussels, 1040
  • Place, Cinquantenaire Park
    ‪6 min walk‬
  • Place, European Union Parliament Building
    ‪7 min walk‬
  • Place, Avenue Louise
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Separate living area)

Junior Suite, 1 King Bed (Separate living area)

Junior Suite, 1 King Bed (Separate living area)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige Separate living area)

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 King Bed (Prestige Separate living area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed (Separate living area)

Apartment, 1 King Bed (Separate living area)

Apartment, 1 King Bed (Separate living area)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 132 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Separate living area)

Executive Suite, 1 King Bed (Separate living area)

Executive Suite, 1 King Bed (Separate living area)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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The Hotel

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  • Spa
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The price is NZ$377
includes taxes & fees
4 Jan - 5 Jan 2026
The Hotel

About the area

Brussels

Sofitel Brussels Europe puts you in the heart of Brussels, connected to the convention centre and within a 20-minute stroll of Leopold Park and Cinquantenaire Park. Highlights at this luxury hotel include a full-service spa, a restaurant and a gym. .A day of pampering can include massages, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of 12 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Upper Town hotel include European Union Parliament Building and Royal Palace of Brussels is within 30 minutes.

What's nearby

  • Cinquantenaire Park - 6 min walk - 0.6 km
  • European Union Parliament Building - 7 min walk - 0.6 km
  • Berlaymont Building - 10 min walk - 0.9 km
  • Royal Palace of Brussels - 3 min drive - 1.6 km
  • Avenue Louise - 4 min drive - 1.7 km

Getting around

  • Mouterij/Germoir Station - 9 min walk
  • Acacias Tram Stop - 12 min walk
  • Brussels Airport (BRU) - 16 min drive

Restaurants

  • ‪Brasserie Signature - ‬1 min walk
  • ‪Beers Bank - ‬1 min walk
  • ‪Oats Day Long - ‬1 min walk
  • ‪Ellis Gourmet Burger - ‬1 min walk
  • ‪The First Bar - ‬1 min walk

About this property

Sofitel Brussels Europe

Luxury Brussels hotel connected to the convention centre, steps from Leopold Park
Sofitel Brussels Europe offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Sofitel Brussels Europe. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Brussels hotel.

  • 149 guestrooms or units
  • 7 levels
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sofitel Brussels Europe offers 149 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Brussels hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

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  • Free Wi-Fi
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4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$354
includes taxes & fees
4 Jan - 5 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • Valet parking on site (EUR 35 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Library

Family friendly

  • Children's books
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Weight limit: 33 lb per pet
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 35 per night
  • Nearby parking fee: EUR 30 per day (1640 ft away)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 5:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Sofitel Brussels Europe
Sofitel Hotel Brussels Europe
Brussels Sofitel
Sofitel Brussels Europe Hotel Etterbeek
Sofitel Brussels Europe Hotel
Sofitel Europe Hotel
Sofitel Europe
Accor Brussels Europe
Brussels Sofitel
Sofitel Brussels Europe Hotel
Sofitel Brussels Europe Brussels
Sofitel Brussels Europe Hotel Brussels

Frequently asked questions

What is the cancellation policy at Sofitel Brussels Europe?

Sofitel Brussels Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Brussels Europe?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Sofitel Brussels Europe on 16 Jan 2026 start from NZ$373.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Brussels Europe?

Yep, Sofitel Brussels Europe has valet parking for EUR 35 per night.

Is there a spa on site at Sofitel Brussels Europe?

Yep, there is an onsite spa at Sofitel Brussels Europe. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What makes Sofitel Brussels Europe a romantic place to stay?

A champagne service and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Brussels Europe.

Is Sofitel Brussels Europe family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's books and free infant beds in the guestrooms, it's no surprise that Sofitel Brussels Europe is a hit with families.

Are there hot tubs in the rooms at Sofitel Brussels Europe?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Brussels Europe serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sofitel Brussels Europe?

No, Sofitel Brussels Europe does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Brussels Europe?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofitel Brussels Europe?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sofitel Brussels Europe?

Furry friends are welcome at Sofitel Brussels Europe, with food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 15 kg per pet.

Sofitel Brussels Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 547 out of 754 reviews
Rating 8 - Good. 158 out of 754 reviews
Rating 6 - Okay. 30 out of 754 reviews
Rating 4 - Poor. 9 out of 754 reviews
Rating 2 - Terrible. 10 out of 754 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Centrally located. Welcoming, excellent service. We couldn’t be happier
Stayed 2 nights in Sep 2025

10/10 Excellent

Merguerian, Seattle

Stayed 1 night in Sep 2025

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2025

10/10 Excellent

TshimS Joseph

Stayed 9 nights in Aug 2025

4/10 Poor

kirill

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is nice but staff very unwelcoming. We arrived at 10 am after over 12 hours travel and asked to get our rooms earlier. Front Desk said there is nothing they can do and we have to wait till 3 pm, then 30 minutes later she said they can give us other room for few hours but will charge us "Early check in fee" 70 Euro. WHAT???? I never heard in my life such things, especially when you pay premium for 5 star hotel, I called Manager to complain with hope to find solution and she in the same "Robotic" manner with same "Million Dollar" smile told me that unfortunately they can't help me... We also were hungry, went to their restaurant in hotel to take breakfast (at 10:40 am) and they told us restaurant is closed. Breakfast till 10:30 am only and lunch only after 12 pm. When we asked where can we eat the answer was " I don't know" Hotel looks pretty clean and modern but don't expect any friendly welcoming approach by the staff. The attitude there is check in, check out and get lost... I was in Brussels many times and there is so many great hotels in the area. I don't see myself coming to this hotel back again.
Stayed 4 nights in Jul 2025

8/10 Good

Prince Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break in Brussels

Amazing hotel in the business district. We stayed for a couples break in Brussels. Hotel and staff were all wonderful and helpful. Hotel is classic Sofitel. Location is on a small square with many local bars and resturants. Its around 30 minutes walk into the city centre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Caridad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guest of Honor in Brussels

The moment we walked in, I felt like royalty with superior best-in-class service. The Sofitel in Brussels is charming with a beautiful rooftop bar and indoor courtyard sitting area. It was extra special since we were awarded as “Guest of the Day” which made our first time visit to Brussels, Belgium that much special. Our room was close to the hotel elevator and facing the Jourdan Square. The hotel room is spacious and very clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged me without notifying me for smoking. There are no sign for non smoking or once checkin informed me that. Other wise its perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Harmandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although nice to be near the square, the garbage was not pleasant to see as well noise late one night.
Stayed 1 night in May 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Miatta-Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shahpar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing staff. Jose in the front desk. Benjamin in the concierge, Jimmy in the restaurant. more names that I can not remember. Certainly a wonderful hotel ! Hotel is not in the touristy zone, and more on European quarter, I would say more suited for business stay, but I was travelling with a 12 year old and it suited so well as it was slightly away from the Hussle and bustle of crowded parts. In front of hotel there is a square with good options for food and a Sunday market. Leopold opposing the hotel and wonderful stroll and must see in Brussels. We certainly loved staying here. Thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

Enos

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service and location. Comfort and cleanliness was top notch very enjoyable. I highly recommend this to all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Koushik Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Anthony, Restaurant Manager, was excellent. Only issue on NYE was that I had called from the UK to book dinner and it was not communicated to the restaurant. On arrival, we were told that there was no booking but that they would fit us in. I called again hours before the booking and was told by the same woman that the booking was confirmed. When I went to the restaurant, again we were told that there was no booking on NYE but luckily Anthony fit us in. I found this to be very unprofessional and incompetent on part of the woman who I had spoken to on the phone. Luckily Anthony was excellent and gave us a nice table.
Stayed 3 nights in Dec 2024

10/10 Excellent

Berna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024