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The Hotel

4.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Sauna, steam room, body treatments, hot stone massages
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$377
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
HDTV
Renovated in 2025
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Renovated in 2025
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2025
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Renovated in 2025
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Renovated in 2025
Blackout curtains
  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Vista Room

  • Sleeps 2

View all photos for Deluxe Panorama Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Panorama Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Panorama Suite

  • Sleeps 2

View all photos for Splendor Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Splendor Suite

  • Sleeps 2

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About the area

Brussels

A luxury stay in the heart of Brussels awaits you at The Hotel. Within just a 10-minute stroll, you'll find Egmont Palace and Place du Petit Sablon. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The restaurant, The Iris, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 17222 square feet (1600 square metres) of event facilities include 12 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Quartier du Sablon - Zavelwijk hotel include Law Courts of Brussels and Place du Grand Sablon.

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Quick - ‬3 min walk
  • ‪Schmet - ‬4 min walk

About this property

The Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 423 guestrooms or units
  • 27 levels
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2025.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Free Wi-Fi
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includes taxes & fees
4 Jan - 5 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Hotel?

The Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at The Hotel on 4 Jan 2026 start from NZ$366.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel?

Yep, The Hotel has a secured covered self car park for EUR 35 per day. A self car park is also available, for a fee.

Is there a spa on site at The Hotel?

Yep, there is an onsite spa at The Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

What makes The Hotel a romantic place to stay?

Garden-view dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Hotel.

Is The Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Hotel is a hit with families.

Does The Hotel serve breakfast?

Yeah, our visitors give high marks to the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel?

No, The Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel?

Dogs are welcome at The Hotel, with food and water bowls on offer.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 865 out of 1328 reviews
Rating 8 - Good. 307 out of 1328 reviews
Rating 6 - Okay. 78 out of 1328 reviews
Rating 4 - Poor. 40 out of 1328 reviews
Rating 2 - Terrible. 38 out of 1328 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very convenient to get to via Train and so handy to shopping and everything you need.
Stayed 1 night in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean, staff was very nice, the spa made the hotel- that part was amazing and well worth the trip (if you like spas) and it’s complimentary. We did have some issues - I booked a facial and the lady was a message therapist, not a professional esthetician. They did fix the issue. She would have been a fantastic message therapist, but make sure you double confirm your treatment. We had an issue with the shower leaking (had to use serval towels each morning to clean it up), we didn’t tell the hotel, but we told the cleaning lady so she didn’t think we were crazy people and using all of their towels. The lights went out mid- day one day on our floor (it lasted a few hours and we had to wait to get ready (not their fault, but sucked). The keys stopped working a few times and we had to go down to get new keys (little frustrating). They had to move us because we stayed in a room initially right under the gym- people started working out super early and slammed weights down, (not just once or twice) continuously. I do have to say that even with all of these issues, we did enjoy our stay and would recommend this hotel. I would suggest a little more attention in the lounge area-people had to wait sometimes for wine and food. The only had a few wine glasses and people had to use a not so good alternative for wine.
Stayed 2 nights in Sep 2025

8/10 Good

Kalpana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sauna etc and views of the City!
Stayed 6 nights in Sep 2025

8/10 Good

NAUSSER

Liked: Cleanliness, staff & service, property conditions & facilities
The house keeping can be a little more improved.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chantal, Prévost

Stayed 2 nights in Sep 2025

10/10 Excellent

Phil

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

EUGENE M, Brooklyn

Stayed 1 night in Sep 2025

8/10 Good

Natalia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff was great Had to change the room as the air con didn’t work
Stayed 3 nights in Sep 2025

10/10 Excellent

Jouni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Semyon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food, staff and room
Stayed 2 nights in Sep 2025

10/10 Excellent

Rashid

Stayed 1 night in Sep 2025

10/10 Excellent

Rashid

Stayed 1 night in Sep 2025

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un mot : Exceptionnel

Nous avons passé 3 jours exceptionnels dans cet Hôtel et nous sommes tellement déçue de devoir partir… Le meilleur Hôtel que nous ayons fait et notre petit garçon de 1 an et demi ne dira pas le contraire. Surtout ne changez pas ! Nous reviendrons au plus vite !
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Sep 2025

4/10 Poor

Erica, Phoenix

Liked: Staff & service
During our stay, we came back one evening to an iman screaming in Arabic to a group of 20-39 people in the lobby. The scene was unreal and the hotel staff were not taking any action to remove those people making us feel unsafe and weird out being suddenly in the middle of a screaming match that sounded like a prayer or something
Stayed 7 nights in Aug 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Holly, Raeford

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and perfect location - a beautiful park in the back yard and an easy walk to Sablon, Grand Place, and Mont des Arts. Beautiful views from the rooms and the best breakfast buffet we’ve experienced in three years of traveling Europe. The corner suites are well worth the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward H

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service , staff, shining rooms
Stayed 4 nights in Sep 2025

8/10 Good

Bradley

Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lounge is excellent and worth the upgrade

A modern hotel which is very comfortable. The lounge is worth the upgrade especially if you want somewhere to work.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern high quality hotel with fantastic views of the city
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025