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The Hotel

4.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Reception
Sauna, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is NZ$346
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Place, La Grand Place
    ‪17 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
HDTV
Renovated in 2025
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Renovated in 2025
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2025
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Renovated in 2025
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Renovated in 2025
Day bed
  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Panorama Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite

  • Sleeps 2

View all photos for Deluxe Panorama Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Room

  • Sleeps 2

View all photos for Superior Vista Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Splendor Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendor Suite

  • Sleeps 2

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About the area

Brussels

A luxury stay in the heart of Brussels awaits you at The Hotel. Within just a 10-minute stroll, you'll find Egmont Palace and Place du Petit Sablon. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The restaurant, The Iris, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 17222 square feet (1600 square metres) of event facilities include 12 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Quartier du Sablon - Zavelwijk hotel include Law Courts of Brussels and Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Manneken Pis Statue - 14 min walk - 1.2 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪Quick - ‬3 min walk
  • ‪Schmet - ‬4 min walk

About this property

The Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 423 guestrooms or units
  • 27 levels
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2025.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Hotel?

The Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at The Hotel on 19 Oct 2025 start from NZ$336.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel?

Yep, The Hotel has a secured covered self car park for EUR 35 per day.

Is there a spa on site at The Hotel?

Yep, there is an onsite spa at The Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

What makes The Hotel a romantic place to stay?

Garden-view dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Hotel.

Is The Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Hotel is a hit with families.

Does The Hotel serve breakfast?

Yeah, our visitors give high marks to the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel?

No, The Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel?

Dogs are welcome at The Hotel, with food and water bowls on offer.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 842 out of 1305 reviews
Rating 8 - Good. 310 out of 1305 reviews
Rating 6 - Okay. 76 out of 1305 reviews
Rating 4 - Poor. 40 out of 1305 reviews
Rating 2 - Terrible. 37 out of 1305 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. The view of tge view was stunning. The bed was soooo comfortable and the bedding was luxurious. Super quit. Nice dinning/bar at lobby area. All designer stores are on the same street.
Stayed 1 night in Jun 2025

10/10 Excellent

Bienvenu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable room, will definitely recommend and stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

SVEN, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Superb location and quiet rooms

Very well located hotel with underground oarking. Rooms are nicely decorated, have blackout blinds and are soundproofed so it is very quiet. The pillow was a bit lumpy and hair conditioner would have been useful in the shower. 2 tiny portions of coffee cream are not enoigh for the 4 pods of excellent coffee in the room. The breakfast catered for all tastes but was poorly lit, more evening bar than morning breakfast lighting. A fruit selection would have been nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue about the hotel room was the riskiness of the tub, with no Matt to reduce the possibility of slipping and falling
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brussels, The Hotel is the spot!!

Best views of the city!! Wonderful staff, rainfall showers and lounge priority is nice. Great Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check in and out. Super friendly staff. Convenient parking on site. 6/5
Stayed 1 night in May 2025

10/10 Excellent

Tapan Kumar

Stayed 2 nights in Jun 2025

10/10 Excellent

Olatunde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Thibaud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super localisation Confort et vue sur brussels sont au rendez vous Salle de fitness bien équipée
Stayed 3 nights in Jun 2025

10/10 Excellent

abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was more than excellent with service and facilities. It was better than we expected and was a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La nuit à The Hotel était superbe, la vue à couper le souffle, on n'avait presque pas envie d'y dormir. Le personnel était à notre service, mais stressé par une clientèle trop exigeante et des managers toxiques et trop exigeants, ce qui dénaturait les échanges avec eux lorsque j'en ai eu, mais ils ont toujours été le plus serviables possible, surtout lorsqu'ils étaient nouveaux. Les clients israéliens n'arrêtaient pas de parler de la guerre et des palestiniens de tous les noms, ce qui n'a pas amélioré la tranquilité de notre séjour. Les israéliens n'ont jamais été des clients respectueux des employés
Stayed 1 night in Jun 2025

10/10 Excellent

Nan

Travelled with family
Liked: Amenities
Very great hotel. Walkable to the scenic spots and shops, restaurants. The room is spacious and comes with nice view. Great facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

roman

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Colum, Banagher

Business traveller
Liked: Cleanliness, property conditions & facilities
Self service and easy checkin
Stayed 2 nights in Jun 2025

8/10 Good

Marine

Stayed 1 night in Jun 2025

10/10 Excellent

Mariana Gabriela, Palm beach Gardens

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Pasdepronom

Stayed 3 nights in Jun 2025

8/10 Good

Cheng Sioh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy all the time
Stayed 3 nights in Jun 2025

4/10 Poor

Helen

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Terrible customer service

If all you care about is location, then stay here. If you’re remotely interested in getting any customer service, then avoid at all costs. This hotel has tried to eliminate any and all human interaction in an effort to save a buck. They don’t even want to interact with you at check in. And god forbid you have a question because there’s no one to speak to. They pretend to have a WhatsApp phone number to text with but there’s no one there to answer. It’s an AI bot and when you repeatedly ask to speak to a person, it’ll tell you someone will be with you shortly. I had a question about room service, which wasn’t working and they didn’t respond to me for TWELVE hours. When I complained they said they don’t have anyone working there on the weekends, yet they don’t tell their guests this important information. When I complained, it was very clear they didn’t care even the slightest. Terrible service, which is such a shame for a hotel in such a great area and with great views. Never again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric K H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good view, amazing spa area. They gave me a little upgrade because it was my birthday.
Stayed 3 nights in May 2025