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The Hotel

4.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Hotel

Panorama Suite (lounge access)
Reception
Splendour Suite (lounge access) | City view
Sauna, steam room, body treatments, hot stone massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is NZ$278
includes taxes & fees
13 July - 14 July

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
HDTV
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Egyptian cotton bed sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Egyptian cotton bed sheets
Separate bedroom
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Brussels

A luxury stay in the heart of Brussels awaits you at The Hotel. Within just a 10-minute stroll, you'll find Egmont Palace and Place du Petit Sablon. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at The Urban Spa by Codage can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The restaurant, The Iris, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12 meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Upper Town hotel include Law Courts of Brussels and Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Manneken Pis Statue - 14 min walk - 1.2 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 12 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 27 levels
  • 1600 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 422 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Urban Spa by Codage has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Hotel?

The Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at The Hotel on 13 Jul 2025 start from NZ$270.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel?

Yep, The Hotel has a secured covered self car park for EUR 35 per day.

Is there a spa on site at The Hotel?

Yep, The Urban Spa by Codage is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

What makes The Hotel a romantic place to stay?

Garden-view dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Hotel.

Is The Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Hotel is a hit with families.

Does The Hotel serve breakfast?

Yeah, our visitors give high marks to the full breakfast here! Served weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel?

No, The Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel?

Dogs are welcome at The Hotel, with food and water bowls on offer.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 786 out of 1231 reviews
Rating 8 - Good. 294 out of 1231 reviews
Rating 6 - Okay. 78 out of 1231 reviews
Rating 4 - Poor. 38 out of 1231 reviews
Rating 2 - Terrible. 35 out of 1231 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities

Over priced over posh

Room too warm, road outside was noisy (on 15th floor) with window closed. I tried to order a drink at the bar: was asked to take a seat but waited 10 mins and no-one came to take my order and I gave up.
Stayed 1 night in Mar 2025

6/10 Okay

jane

Business traveller, Travelled with partner
Disliked: Staff & service
Room improvements havr been made since our last stay new tvs which are better. Room cleaning slow and not done until 3pm! Restaurant is pour ordering off a qr code in a 5 star hotel! Just no. Staff service is slow and we would still be waiting for the bill not good enough for a 5 star hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel I have ever stayed at. My husband and I travel from the United States. All the staff spoke English, and were very friendly and welcoming. The bed was comfortable and the room was very clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Abs VIP, eccles

Stayed 2 nights in Mar 2025

4/10 Poor

Gwilhem

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel im Zentrum

Sehr Zentral
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely beautiful. The accommodations were incredible! Beds were so comfy, room was clean, and the showers were fantastic!
Stayed 3 nights in Mar 2025

8/10 Good

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect treatment !
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aryle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the lounge on the 24th floor, I would argue that it is very much worth it to book a room that includes access. The room we had booked was spacious and had a great view over Brussels. The water pressure in the shower was fantastic and I loved the layout of the room. The complimentary drinks in the minibar were a nice addition to the perfect room. The only regret I have is that around 10:20, so 40 minutes before the end of the breakfast, certain items were already unavailable. I would argue that this should not happen. I do not expect to have every single cake or fruit to be restocked until 10:59, but 40 minutes is unacceptable. Overall, it was still the perfect hotel for a romantic getaway, and we will be back.
Stayed 1 night in Feb 2025

8/10 Good

nadine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Hôtel bien située, magasins,restos et métro,tram à côté. Par contre tout n’a pas été réfléchi notamment la douche et toilettes. Une porte pour les 2. Quand vous êtes deux dans la chambre c’est pas pratique La salle de pdj est trop petite et les tables,chaises hyper basses. Pas du tout confortable pour manger
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gaiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MOHAMUD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very good well managed Definitely will recommend to anyone looking a hotel in Brussel city
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for a business trip

Super-friendly staff, exceptionally clean room, great location. Excellent breakfast. The only possible downside is the shortage of staff to clean tables in the restaurant during the peak moments.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025