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The Usual Brussels

4.0 star property

Photo gallery for The Usual Brussels

Restaurant
Sustainable Executive King
Point of interest
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk
The current price is NZ$206
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double

Sustainable Accessible Double

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double

Sustainable Superior Double

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double

Sustainable Small Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double

Sustainable Standard Double

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin

Sustainable Standard Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin

Sustainable Superior Twin

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Executive King

Sustainable Executive King

Sustainable Executive King

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

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Exterior

Getaway Brussels Airport

Zaventem
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Microwave
4.1 out of 5, Very good, 359 reviews
The price is NZ$123
includes taxes & fees
22 Mar - 23 Mar
Getaway Brussels Airport

About the area

Brussels

The Usual Brussels puts you in the heart of Brussels, within a 20-minute stroll of popular places like La Grand Place and Tour & Taxis. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. .Attractions within a 10-minute drive of this 4-property class Lower Town hotel include Avenue Louise and European Union Parliament Building.

What's nearby

  • Rue Neuve - 1 min walk - 0.1 km
  • Place Charles Rogier - 2 min walk - 0.2 km
  • Belgian Comic Strip Center - 6 min walk - 0.5 km
  • Brussels Christmas Market - 9 min walk - 0.8 km
  • La Grand Place - 12 min walk - 1.0 km

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Guapa - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬2 min walk

About this property

The Usual Brussels

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Usual Brussels offers 72 accommodations with a hairdryer and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

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Warwick Grand-Place Brussels
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$288
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 0720561233

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Usual Brussels?

The Usual Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Usual Brussels?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on 22 Mar 2026 start from NZ$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Usual Brussels a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Usual Brussels.

Is there a free airport shuttle available at The Usual Brussels?

No, The Usual Brussels does not offer an airport shuttle service.

Is there a bar or restaurant at The Usual Brussels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Usual Brussels?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Usual Brussels?

No, only service animals are allowed.

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 106 reviews
Rating 8 - Good. 23 out of 106 reviews
Rating 6 - Okay. 5 out of 106 reviews
Rating 4 - Poor. 1 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Priyesha

Stayed 3 nights in Dec 2025

8/10 Good

Cormac

Stayed 1 night in Dec 2025

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025

2/10 Terrible

Megan

We didn't actual stay at the property. We had a medical issue and were unable to travel. We asked the property if they would consider a refund in full or part (and provided medical evidence of the reason), but to no avail. We understand that the booking was non-refundable, however, a show of good will due to the circumstances would have been appreciated.
Stayed 1 night in Dec 2025

10/10 Excellent

JERALD

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025

8/10 Good

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean, and comfortable stay near Brussels city center I had a very pleasant stay at this hotel. The room was small but extremely cozy, clean, and well kept — a great balance between comfort and practicality. The décor felt warm and inviting, and although the space wasn’t large, it was thoughtfully designed. The bed was comfortable, but the only odd thing was that it had two single mattresses instead of one, so there was a slight dip toward the middle. It wasn’t a big problem, though — I still slept very well. The bathroom was modern and spotless, equipped with a good hair dryer and nice water pressure in the shower. The location is about 12–15 minutes’ walk from Brussels’ main tourist attractions, which made it easy to reach the city center while still being in a quiet and safe area. It’s perfect if you prefer staying slightly away from the busiest parts of town. The hotel is across from the Plaza Hotel, and while the area is safe, note that there are a few adult shops nearby — something to keep in mind for more conservative travelers. The hotel also has a nice cafeteria where you can enjoy breakfast or grab something to take away. The coffee and pastries were delicious, and it was convenient to have that option right on site. Overall, a cozy, clean, and comfortable place to stay — great value and a good choice if you want peace and convenience without being in the middle of all the crowds.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Walkable to everywhere. Highly recommended. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Hang Liang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very God

Good stay
Stayed 1 night in Sep 2025

8/10 Good

Derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Some noise if next door guests used water. Very centric, but some outdated sexshops in the area gave it a bit of ‘close to a station’ vibe. But I also get the impression that those shops don’t influence the atmosphere anymore.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Business traveller
Liked: Amenities
The Hotel is in a great location just at the edge of the city centre. Right near the shopping area and a few minutes walk to bars/restaurants. The rooms are clean and the staff are very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel, Durham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025