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The Usual Brussels

Property class: 4

Photo gallery for The Usual Brussels

Restaurant
A spacious indoor public area with multiple tables and chairs, featuring a central open space and ornate architectural details.
A hotel room with a large bed, a TV, a small table, and a chair.
A modern hotel room with a curved seating area, a flat-screen TV, and a coffee table.
A modern building with a sign reading "The Usual."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
The current price is NZ$210
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Sustainable Accessible Double

A modern hotel room with a bed, artwork, and a door.

Sustainable Accessible Double

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

A hotel room with a bed, pillows, a red pillow, a wall-mounted lamp, and framed posters on the wall.

Sustainable Superior Double

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

A modern hotel room with a bed, a bedside table with a kettle, a wall-mounted shelf with books, and a unique U-shaped pillow.

Sustainable Small Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

Sustainable Standard Double

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

A hotel room with two beds, a wall-mounted light fixture, and framed artwork.

Sustainable Standard Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Superior Twin

A modern hotel room with a pool table, a bed, a chair, a vanity with a sink, and a large mirror.

Sustainable Superior Twin

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Executive King

A hotel room with a large bed, a TV, a small table, and a chair.

Sustainable Executive King

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Room

The Cosy

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Usual

Room

The Usual

  • Sleeps 2
  • 1 Queen Bed

View all photos for The Twin

Room

The Twin

  • Sleeps 2
  • 2 Single Beds

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About the area

Brussels

The Usual Brussels places you in the centre of Brussels, within just a 15-minute stroll of popular places like Brussels Christmas Market and La Grand Place. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. .Attractions within a 30-minute walk of this 4-property class Lower Town hotel include Tour & Taxis and Avenue Louise.

What's nearby

  • Rue Neuve - 1 min walk - 0.1 km
  • City 2 Shopping Mall - 1 min walk - 0.1 km
  • Place Charles Rogier - 2 min walk - 0.2 km
  • Brussels Christmas Market - 9 min walk - 0.8 km
  • La Grand Place - 12 min walk - 1.0 km

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪EXKi - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬2 min walk
  • ‪akai - ‬2 min walk

About this property

The Usual Brussels

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Usual Brussels offers 72 accommodations with a hairdryer and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 0720561233

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Usual Brussels?

The Usual Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Usual Brussels?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on 1 Nov 2026 start from NZ$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Usual Brussels a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Usual Brussels.

Is there a free airport shuttle available at The Usual Brussels?

No, The Usual Brussels does not offer an airport shuttle service.

Is there a bar or restaurant at The Usual Brussels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Usual Brussels?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Usual Brussels?

No, only service animals are allowed.

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 202 reviews
Rating 8 - Good. 40 out of 202 reviews
Rating 6 - Okay. 12 out of 202 reviews
Rating 4 - Poor. 5 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable and clean.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - our room was clean - the staff at the hotel was nice…
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place about 15 mins walk from Grand Place. Staff are v friendly & helpful (take a bow, Itzel 😀). Breakfast is delicious. Rooms are clean & comfy. And Definitely a good place to be based to explore Brussels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby every thing in the center location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very professional and very helpful very recommended
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was tiny but clean, the bed was okay. The area was central to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was amazing and very professional. The hotel near to restaurant and mall .near to train
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here one night for a business trip. The room is a little small but quite cozy and comfortable. It locates near the place I visited and it is also near the famous square.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities
Need improvement in terms of breakfast and also lot of improvement resend I. Rooms and also
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and perfectly located. It’s right in the city center, and the street is very nice, with several supermarkets just across the road. The staff were friendly, welcoming, and always helpful. I stayed for a week and truly loved the hotel, I would definitely love to stay here again. The room was beautiful, the decoration was amazing, and everything was spotlessly clean. The cafe was also very cozy. I highly recommend this hotel to everyone! Thank you for everything.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great that it is an eco friendly place. Good hotel and location but the rooms are too small.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
About 10-min walk from Brussels-Nord station, in an area with all type of shops and stops such as supermarkets, restaurants, fast-food(McDonald’s), metros & buses, etc. You can choose to do self-check-in/out on a kiosk at the lobby but the staff is always there willing to help. Free filtered water is provided at the check-in/out spot, saving money for purchasing bottled water from the nearby supermarket.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Location was good for transit connections and local area had plenty of amenities. Hotel kindly held our bags pre check in and post check out at no extra cost. Did not enjoy the mattress and pillows, but I always struggle with these on trips away. Shower water pressure was fine but not what I like. The bed trapped against the wall was not good for 2 people sharing.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025