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Hotel El Principe

3.0 star property

Photo gallery for Hotel El Principe

Garden
Premium bedding, pillow-top beds, individually decorated
Shower, towels, soap, shampoo
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Carrera 17 No. 37-69, Bucaramanga, 680006
  • Place, Holy Family Cathedral
    ‪5 min walk‬
  • Place, Santander Theatre
    ‪6 min walk‬
  • Place, Canaveral Mall
    ‪16 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪24 min drive‬

Room options

Executive Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

About the area

Bucaramanga

Hotel El Principe puts you in the heart of Bucaramanga, connected to the convention centre and within just a 10-minute stroll of Bucaramanga Chamber of Commerce and Holy Family Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a shopping centre shuttle. .Sights within a 10-minute walk of this 3-property class Bucaramanga hotel include Custodio Garcia Rovira Cultural House and Casa de Bolivar Museum.

What's nearby

  • Holy Family Cathedral - 5 min walk - 0.4 km
  • Bucaramanga Chamber of Commerce - 5 min walk - 0.4 km
  • Santander Theatre - 6 min walk - 0.6 km
  • Antonia Santos Park - 8 min walk - 0.7 km
  • Canaveral Mall - 16 min walk - 1.3 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 32 min drive

Restaurants

  • ‪Terraza Café Bucarica - ‬5 min walk
  • ‪Jarri's - ‬4 min walk
  • ‪El Gane - ‬4 min walk
  • ‪El Paisa - ‬6 min walk
  • ‪Restaurante Cuernavaca - ‬6 min walk

About this property

Hotel El Principe

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. A shopping centre shuttle and a bus station shuttle are available for a fee. The business-friendly Hotel El Principe also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A complete renovation of Hotel El Principe was completed in January 2025.

This 3-star Bucaramanga hotel is smoke free.

  • 38 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 1938
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel El Principe offers 38 accommodations. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: COP 14,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1938
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2025
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 October 2025 to 30 October 2027 (dates subject to change).
The following facilities are closed on Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 25000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: COP 00 (return)
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 14000 per person
  • Rollaway bed fee: COP 25000 per night
  • Laundry fee: COP 10000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.

Property Registration Number 457

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Principe Bucaramanga
Principe Bucaramanga
Hotel Principe
Ayenda 1502 Principe Hotel
Ayenda 1502 Principe Bucaramanga
Ayenda 1502 Principe Hotel Bucaramanga

Frequently asked questions

What is the cancellation policy at Hotel El Principe?

Hotel El Principe offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel El Principe serve breakfast?

You bet, continental brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel El Principe?

No, Hotel El Principe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Principe?

Yep, you can grab a meal at Hotel El Principe's onsite restaurant.The dining venue is closed on Saturday.

What time are check-in & check-out at Hotel El Principe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Principe?

Furry friends are welcome at Hotel El Principe, with food and water bowls on offer.

Hotel El Principe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, hotel was comfortable and clean.
Stayed 14 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location closetothe bus system
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities

Great Value, clean, safe, great staff.

For a one night stay...perfect! Staff were great Good breakfast, and early for a quick getaway

6/10 Okay

GRUPO EMPRESARIAL

Business traveller
Disliked: Room comfort
No es el mejor hotel para quedarse.
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Stayed 1 night in Jun 2025

10/10 Excellent

Álvaro Mauricio

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

carlos alberto

Stayed 1 night in Oct 2023

4/10 Poor

Ousama

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Precio alto Habitación muy pequeña No suministran jabón
Stayed 2 nights in Jan 2023

6/10 Okay

Brayan

Liked: Cleanliness, staff & service

Nos cobraron la reserva más cara. Teníamos 2

No tenían restaurante por restauraciones. No había papel higiénico en la habitación y había mucho polvo por todo lado. Además de eso teñimos 2 reservas y nos cobraron la más cara.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su desmedida atencion son maravillosos
Stayed 7 nights in Jun 2021

10/10 Excellent

Amaury Esteban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucha hambre

Muy bien. Ayudado por el administrador.
Stayed 1 night in May 2020

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en relación al precio

Buena ubicación en la zona centro. Excelente servicio
Stayed 1 night in Mar 2020

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, atención muy bueno y agradable las instalaciones. Solo dos cosas por mejorar, los colchones son muy duros y escuchamos ruidos desde muy temprano, pensamos que los mismos huéspedes.
Stayed 1 night in Jan 2020

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Leonardo

Liked: Cleanliness, staff & service

Sencillo, pero bien atendido

Es muy sencillo, apenas para pasar 1 o maximo 2 noches ... las habitaciones son muy basicas no tienen nevera, el baño apenas con lo justo papel y jabon ...la atencion es muy calida
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 7 nights in May 2018

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

6/10 Okay

Guillermo

Disliked: Room comfort
no responden mi consulta. Han cobrado iva q no corresponde y no mantvieron el precio de hoteles.com no respondiendo aun guillermo

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable y silencioso

El hotel es bonito y elegante, el desayuno deja mucho que desear al igual que el colchon. Por lo demas es bastante agradable.