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Sonesta Hotel Bucaramanga

3.5 star property
Hotel connected to a shopping centre in Floridablanca with free breakfast

Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers
Terrace/patio
Property entrance
Check-in/check-out kiosk
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
The current price is NZ$137
18 Jan - 19 Jan 2026

Explore the area

View map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Place, Centro Comercial Cañaveral
    ‪2 min walk‬
  • Place, Clínica Foscal Internacional
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
Desk
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
Desk
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
Daily housekeeping
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Floridablanca

You'll be connected to a shopping centre at Sonesta Hotel Bucaramanga, and within steps of Parque Caracolí Shopping Center and La Florida Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 94 square feet (9 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Floridablanca hotel include Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia.

What's nearby

  • Parque Caracolí Shopping Center - 1 min walk - 0.0 km
  • Centro Comercial Cañaveral - 2 min walk - 0.2 km
  • La Florida Shopping Center - 3 min walk - 0.3 km
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.7 km
  • Clínica Foscal Internacional - 11 min walk - 1.0 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Beer Station - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Asadero El Cacareo - ‬1 min walk
  • ‪Crepes & Waffles - ‬6 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping centre in Floridablanca with free breakfast
Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 94 square feet (9 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 13 levels
  • Conference rooms
  • 94 sq ft of conference space
  • 9 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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4.6 out of 5, Wonderful, 931 reviews
The price is NZ$133
12 Jan - 13 Jan 2026
Holiday Inn Bucaramanga Cacique by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 24 2025 to December 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Bucaramanga?

Sonesta Hotel Bucaramanga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on 18 Jan 2026 start from NZ$137.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Bucaramanga?

Yep, Sonesta Hotel Bucaramanga has a free self car park.

Does Sonesta Hotel Bucaramanga have a pool?

Sonesta Hotel Bucaramanga has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10 AM to 6:30 PM. The swimming pool will be unavailable from November 24 2025 to December 1 2025 (dates subject to change).

Does Sonesta Hotel Bucaramanga serve breakfast?

Yep, free buffet breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Sonesta Hotel Bucaramanga?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sonesta Hotel Bucaramanga?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sonesta Hotel Bucaramanga?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonesta Hotel Bucaramanga?

No, pets are not allowed.

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 507 out of 691 reviews
Rating 8 - Good. 124 out of 691 reviews
Rating 6 - Okay. 24 out of 691 reviews
Rating 4 - Poor. 21 out of 691 reviews
Rating 2 - Terrible. 15 out of 691 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 7 nights in Sep 2025

2/10 Terrible

JAIME

Stayed 1 night in Sep 2025

10/10 Excellent

Keir, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff super friendly and helpful. Breakfast was spot on with many options to choose.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Breakfist Love the service and the room service My son love the pool Love the safety very safe My Thougther loved the Gym 🏋️‍♀️ The shopping was close to the hotel And loved the view
Stayed 14 nights in Aug 2025

10/10 Excellent

Yenny Bibiana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Júrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 14 nights in Jul 2025

8/10 Good

Adaliz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location plus a very good service
Stayed 8 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a very nice and clean hotel. The staff were exceptional. The room was very clean and spacious. The bed is super comfortable and the area very quiet at night to get some good rest. The breakfast is really good. Everything you could want, they have it. Overall it was a great stay and would love to stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it! HIGHLY RECOMMENDED

I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try. The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable. Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible. Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them. Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love. This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU!
Stayed 13 nights in Jun 2025

8/10 Good

Nulbia, portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good location attached to mall, breakfast included.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Wayne everton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

thomas

Stayed 1 night in May 2025

8/10 Good

ALEX

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
Stayed 7 nights in Jun 2025

10/10 Excellent

I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Yolimar, Battle Ground

Stayed 2 nights in Jun 2025

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at this hotel. The best part is the people who work there. Friendly, helpful and always welcoming. The hotel overall is great, clean, and comfortable. Breakfast has a big selection and everything is fresh.
Stayed 5 nights in Jun 2025

8/10 Good

Aurelio

Stayed 3 nights in Jun 2025