4/10 Poor
Lindsay
Travelled with family
23 Jun 2025
Disliked: Property conditions & facilities
We booked two rooms, one room was fine just a little dated but as expected. The other room had a leaking AC unit which had flooded the floor and been going on so long it had caused mould in the carpet, the rubbish in the bin hadn’t been emptied which included papers with previous guests name and email address on and there was toilet paper just flung out the window. When mentioning this to reception we were refunded the £5 spa fee (mentioned below).
Outside the rooms we were surprised by a £5 fee to use the spa, which would have been ok but the pool was freezing (and I’ve swam in the Irish Sea!) and the towel provided was so threadbare it had multiple holes in. The gym was tiny, and I can’t believe the nerve of charging £65 a month for a membership to basically use a peloton and freezing pool.
The redeeming part was the staff at breakfast and who served afternoon tea. They were friendly and attentive and the food was ok.
Lindsay
Stayed 1 night in Jun 2025