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Kempinski Hotel Corvinus Budapest

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Kempinski Hotel Corvinus Budapest

Self-parking (surcharge) 36.00 per day
Creator video
Gift shop
Meeting facility
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
The current price is NZ$471
includes taxes & fees
28 May - 29 May

Explore the area

Map
Erzsébet Tér 7-8, Budapest, 1051
  • St. Stephen's Basilica
    ‪5 min walk‬
  • Szechenyi Chain Bridge
    ‪8 min walk‬
  • Buda Castle
    ‪4 min drive‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Park View

View from room

Deluxe Room, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 28 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Room

View from room

Premium Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Deluxe Twin Room

View from room

Premium Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 79 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Superior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Superior Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Corvinus Room Fashion Street View

Premium bedding, down duvets, pillow-top beds, in-room safe

Corvinus Room Fashion Street View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corvinus Room Park View

View from room

Corvinus Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

Budapest

A luxury stay in the heart of Budapest awaits you at Kempinski Hotel Corvinus Budapest. Within steps you'll find Ferris Wheel of Budapest and Budapest Christmas Market. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Swedish massages, detox wraps and body wraps along with access to the sauna and steam room. The brasserie, Es Bisztro, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Blue Fox The Bar is the hotel's own bar. Enjoy the indoor swimming pool, gym and sauna. 15070 square feet (1400 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Places within a short walk of this 5-property class Budapest City Centre hotel include Vorosmarty Square and St. Stephen's Basilica.

What's nearby

  • Budapest Christmas Market - 3 min walk - 0.3 km
  • St. Stephen's Basilica - 5 min walk - 0.5 km
  • Szechenyi Chain Bridge - 8 min walk - 0.7 km
  • Hungarian State Opera House - 10 min walk - 0.9 km
  • Buda Castle - 4 min drive - 2.7 km

Getting around

  • Deak Ferenc ter Station - 1 min walk
  • Budapest Boraros Square Station - 4 min drive
  • Budapest (BUD-Ferenc Liszt Intl.) - 37 min drive

Restaurants

  • ‪VOLT Music Bar Official - ‬1 min walk
  • ‪Akvárium Klub - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Kfc - ‬2 min walk
  • ‪NOBU Budapest - ‬1 min walk

About this property

Kempinski Hotel Corvinus Budapest

Luxury hotel with 2 restaurants and full-service spa
Kempinski Hotel Corvinus Budapest offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Kempinski Hotel Corvinus Budapest. Parking is available for a fee.

This 5-star Budapest hotel is smoke free.

  • 1 building
  • 351 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1992
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Kempinski Hotel Corvinus Budapest offers 351 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hungarian, Italian, Russian, Spanish

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Property amenity

InterContinental Budapest by IHG

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  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 1,008 reviews
The price is NZ$322
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 25 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 25 per day)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 36 per day)
  • Valet parking on site (EUR 36 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 34 for adults and EUR 17 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Blue Fox The Bar
  • Es Bisztro
  • Nobu Restaurant
  • The Living Room

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15,070 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (123 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 for adults and from EUR 17 for children
  • Fee for in-room wired Internet: EUR 25 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 25 per day (rates may vary)
  • Self-parking fee: EUR 36.00 per day
  • Valet parking fee: EUR 36.00 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number SZ19000111

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Budapest Hotel Kempinski Corvinus
Corvinus Budapest Hotel
Corvinus Kempinski Budapest
Corvinus Kempinski Hotel Budapest
Hotel Budapest Kempinski
Hotel Kempinski Corvinus Budapest
Kempinski Budapest Hotel
Kempinski Corvinus
Kempinski Corvinus Hotel
Kempinski Hotel Corvinus Budapest
Kempinski Hotel Corvinus
Kempinski Corvinus Budapest
Kempinski Corvinus Budapest
Kempinski Hotel Corvinus Budapest Hotel
Kempinski Hotel Corvinus Budapest Budapest
Kempinski Hotel Corvinus Budapest Hotel Budapest

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Corvinus Budapest?

Kempinski Hotel Corvinus Budapest offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Corvinus Budapest?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Corvinus Budapest on 28 May 2025 start from NZ$470.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Corvinus Budapest?

Yep, Kempinski Hotel Corvinus Budapest has a self car park for EUR 36.00 per day.

Is there a spa on site at Kempinski Hotel Corvinus Budapest?

Yep, there is an onsite spa at Kempinski Hotel Corvinus Budapest. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Kempinski Hotel Corvinus Budapest have a pool?

Kempinski Hotel Corvinus Budapest has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Kempinski Hotel Corvinus Budapest?

Kempinski Hotel Corvinus Budapest features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Kempinski Hotel Corvinus Budapest a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kempinski Hotel Corvinus Budapest.

Is Kempinski Hotel Corvinus Budapest family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Kempinski Hotel Corvinus Budapest is a hit with families.

Does Kempinski Hotel Corvinus Budapest serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Kempinski Hotel Corvinus Budapest?

No, Kempinski Hotel Corvinus Budapest does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Hotel Corvinus Budapest?

Yep, Kempinski Hotel Corvinus Budapest has 2 restaurants.

What time are check-in & check-out at Kempinski Hotel Corvinus Budapest?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Corvinus Budapest?

Cats and dogs are welcome at Kempinski Hotel Corvinus Budapest, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 40 kg per pet.

Kempinski Hotel Corvinus Budapest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1011 reviews
Rating 8 - Good. 148 out of 1011 reviews
Rating 6 - Okay. 33 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 17 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Stayed 2 nights in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a superb hotel which understands customer service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Very clean! Amazing spa! Lovely staff!
Stayed 3 nights in Jan 2025

8/10 Good

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Miriam

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had an amazing Breakfast as well as an excellent Restaurant for other meals. The location is amazing and central to most everything. I cannot say enough good about this hotel. OH, the SHOWERS!!!! wow.. Loved them. :)
Stayed 5 nights in Jan 2025

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with exceptional staff and service. I recommend it.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

BAD!

When I arrived at the hotel, I was charged extra for a larger room, which was unexpected. From the moment we got there, it was a nightmare. It was impossible to sleep because the hotel is undergoing renovations, I expected big site like hotela to write it black on right. yet they still host guests. On top of that, out of sheer exhaustion, I smoked a single cigarette by the window, and they chose to fine me an additional 250 euros for it. This was one of the worst experiences I’ve ever had at a hotel. ---
Stayed 3 nights in Jan 2025

8/10 Good

Nissim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for weekend getaway

Delightfully large and spacious room for a weekend getaway. Staff were friendly and professional. Housekeeping was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
All good, just a minor problem. The Air Conditioning was too high. I tried to change it, but to no effect. Also informed the reception. But no joy. Other than that an excellent stay which I would recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

Excellent hotel. Very comfortable with great staff and very good facilities. Well located making it easy to walk and travel around the city by Metro or Tram.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star luxury

Five star luxury!
Stayed 2 nights in Dec 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Denis, Rockland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, shopping and everything is walkable. High end property.
Stayed 2 nights in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Perfect location
Stayed 2 nights in Dec 2024

8/10 Good

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, delays on checking in rectified. Swimming pool far too small for the size and standard of the premises.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service. New year eve with the family- the best experience. Worty coming back.
Stayed 3 nights in Dec 2024

6/10 Okay

Dina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was in the centre of everything, very easy to see the attractions. The rooms we got on the 4th floor were dated , very cold and noisy as the window did not close fully and the air con system didn’t do much . The breakfast was served in the grand hall which was a complete farce , the concept was good but the staff were not clearly informed and we just got taken to a table sat there with nothing other than you can help ourselves at the Buffett , when I asked what about the items on the menu on the table I was told to order with waiter, no waiter arrived we were constantly having to grab anyone’s attention to get something ordered , the last morning we were seated outside the great hall we ordered coffees which never arrived and when asked again she came out with an order which was not our and left it on the table , terrible service overall for a 5 star hotel , the only place we got excellent service was in the lounge cafe on the ground floor which was outstanding
Stayed 3 nights in Dec 2024

10/10 Excellent

Abul, Any city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands-down one of the best hotels I have ever stayed in. Superb service. Excellent cleanliness and very modern amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cassandra, Winter Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

RACHEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nothing to write home about

Couldn’t check in at 3pm. Room had a broken minibar fridge and kettle. Restaurant was good but served stone cold fries with meal. Hotel requires more focus and attention on detail. For the price I expected more. Staff were responsive but did not, in any of the scenarios above, offer any compensation. Had a 2 hour spa treatment which was lovely, but spa space is shared with the pool so it is a bit of a thoroughfare.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, everything was as we expected from the Kempinski. Can’t recommend it enough.
Stayed 3 nights in Dec 2024