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4.5 out of 5

"This is such a beautiful hotel. We stayed in a junior suite on the 11th floor. So some views and lots of light coming in to the room. The king size be ... " More

By a verified traveller on Tue 18 Jul 2017

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Hotel Description

A luxury stay in Buenos Aires awaits you at Sofitel Buenos Aires. Within just a 10-minute stroll, you'll find popular attractions like Florida Street and Santa Fe Avenue. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool, and a gym.

The fine-dining restaurant, Le Sud, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Turkish bath/hammam and sauna. Meeting rooms, a 24-hour business center, and conference space are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 20-minute walk of this 4.5-star El Centro hotel, attractions include Obelisco and Galerias Pacifico.

Sofitel Buenos Aires ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Buenos Aires

Everyone (1) Other (1)
4 out of 5

Luxury stay

This is such a beautiful hotel. We stayed in a junior suite on the 11th floor. So some views and lots of light coming in to the room. The king size bed was the softest we'd slept in. And a lovely large room. We ordered room service on the first night which was ok. My club sandwich was delicious but my husband got a dry hamburger with no sauces to add. And the chicken Caesar salad was just green leaves with croutons and a dressing. Considering it wasn't cheap that was a bit disappointing. I will say however when there were mistakes with the room services charges at checkout (we ordered twice during our stay) they rectified the issue immediately and were very good about it. The breakfast buffet was really lovely. With lots of fresh juices, fruit, yoghurt, beautiful cheeses, delicious breads, a hot buffet choice, hot meal from the menu and fresh espresso coffees on order. The staff at breakfast were hit and miss. Some very friendly and then some were quite rude and even ignored us on one occasion. We felt at times they wanted us out even when the restaurant was very quiet. There were road works out the front which we didn't know about but it really didn't affect our stay. The hotel is in a residential area and each room has very heavy doors so it was incredibly quiet. It's not a fantastic location for restaurants and cafes because of where it is but the hotel has it's own restaurant and cafe.

Posted by , from Australia on 18 Jul. 2017

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Comment from Hotel Management

9 Sep. 2017 by Frédéric Ribault

Dear KimandEvan, Thank you for choosing Sofitel Buenos Aires! We appreciate your kind words and we are very pleased to know that you have had a lovely stay. Regarding your room service order and our breakfast service, please allow me to offer you my sincerest apologies. Rest assure I will share your concerns in order to avoid future occurrence as this type of incidents do not reflect our standards of service. Once again, please do accept my sincere apologies for all the inconveniences and please do not hesitate to contact me. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

5 out of 5

OMG THE BEST!

Pros: Everything! The staff were friendly, polite and helpful. I had problems with a tour that I booked locally and they tried everything to help me out.
Cons: I can´t think of a way to improve the hotel or the service. Gustavo, the receptionist was fantastic.
Location: It is close to everything.
I have stayed at a few Sofitel hotels, but this one had everything that one could need on a holiday. The amenities, the staff and the location were great.

Posted by , from Australia on 3 Mar. 2016

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Comment from Hotel Management

28 Jun. 2016 by A Trentadue

Dear Sienna, Thank you for taking the time to tell us about your new experience at the Sofitel Buenos Aires. We are very grateful for your opinion and all of our staff, including Gustavo, is looking forward to welcoming you again as our guest many other times in the future. Warm regards, Ana Trentadue, Guest Relations

Property Features

Sofitel Buenos Aires offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Buenos Aires. For a fee, parking is available. This 4.5-star Buenos Aires hotel is smoke free.

  • 140 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 2002
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Buenos Aires Retiro Station (1.7 km / 1 mi)
  • Metro station: San Martin Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Buenos Aires offers 140 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Le Sud - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay for free – 2
  • Staffed front desk
  • Children stay free - maximum age 11

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 per person
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buenos Aires Sofitel
  • Sofitel Buenos Aires
  • Sofitel Hotel Buenos Aires
  • Sofitel Buenos Aires Arroyo Hotel Buenos Aires
  • Sofitel Buenos Aires Hotel
  • Sofitel Buenos Aires Hotel
  • Sofitel Buenos Aires Buenos Aires
  • Sofitel Buenos Aires Hotel Buenos Aires

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.