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The Abbey Hotel and Apartments

4.0 star property

Photo gallery for The Abbey Hotel and Apartments

Superior Cottage, 1 King Bed, Kitchenette
Superior Cottage, 1 King Bed, Kitchenette | Garden view
Superior Cottage, 1 King Bed, Kitchenette | View from room
Superior House, 2 Bedrooms, Kitchen, Annex Building | Private kitchen
Superior House, 2 Bedrooms, Kitchen, Annex Building | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ
  • Place, Theatre Royal
    ‪6 min walk‬
  • Place, Bury St Edmunds Abbey
    ‪8 min walk‬
  • Place, The Apex
    ‪15 min walk‬
  • Airport, London (STN-Stansted)
    ‪66 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed, Bathtub

Classic Double Room, 1 King Bed, Bathtub

Classic Double Room, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Kitchenette

Apartment, 1 King Bed, Kitchenette

Apartment, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cottage, 1 King Bed, Kitchenette

Superior Cottage, 1 King Bed, Kitchenette

Superior Cottage, 1 King Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior House, 2 Bedrooms, Kitchen, Annex Building

Superior House, 2 Bedrooms, Kitchen, Annex Building | Living area

Superior House, 2 Bedrooms, Kitchen, Annex Building

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 King Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bury St Edmunds

At The Abbey Hotel and Apartments you'll be within just a 10-minute stroll of Theatre Royal and Greene King Brewery. Highlights at this B&B include in-room free WiFi and Smart TVs. .This smoke-free bed & breakfast offers free WiFi in public areas, a business centre and a library. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. .Places within a 15-minute walk of this 4-property class Bury St Edmunds B&B include St Mary's Church and St Edmundsbury Cathedral.
View more B&B in Bury St EdmundsOpens in a new window

What's nearby

  • Theatre Royal - 6 min walk - 0.6 km
  • Greene King Brewery - 6 min walk - 0.6 km
  • Abbey Gardens - 6 min walk - 0.6 km
  • Bury St Edmunds Abbey - 8 min walk - 0.7 km
  • The Apex - 15 min walk - 1.3 km

Getting around

  • Bury St Edmunds Station - 6 min drive
  • Cambridge (CBG) - 28 min drive

Restaurants

  • ‪Hendo's Fish & Chips - ‬12 min walk
  • ‪The Hunter Club - ‬11 min walk
  • ‪Dog and Partridge Hotel Bury St. Edmunds - ‬7 min walk
  • ‪The Nutshell - ‬15 min walk
  • ‪The Masons Arms - ‬13 min walk

About this property

The Abbey Hotel and Apartments

WiFi is free in public spaces. There's an onsite business centre. The Abbey Hotel and Apartments also features a library, a garden, and a picnic area.

This 4-star Bury St Edmunds bed & breakfast is smoke free.

  • 14 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
The Abbey Hotel and Apartments offers 14 accommodations with coffee/tea makers and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. 33-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bury St Edmunds bed & breakfast provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage
  • Games
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 33-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

Frequently asked questions

What is the cancellation policy at The Abbey Hotel and Apartments?

The Abbey Hotel and Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The Abbey Hotel and Apartments?

No, The Abbey Hotel and Apartments does not offer an airport shuttle service.

What time are check-in & check-out at The Abbey Hotel and Apartments?

Check-in begins at 1:30 PM. Check-out time is 11:00 AM.

Are pets allowed at The Abbey Hotel and Apartments?

No, pets are not allowed.

The Abbey Hotel and Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 169 reviews
Rating 8 - Good. 38 out of 169 reviews
Rating 6 - Okay. 2 out of 169 reviews
Rating 4 - Poor. 0 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness
We enjoyed our night at The Abbey Hotel and spending time in Bury St. Edmunds. Staff are very friendly and accommodating. Access to car park is very tight especially for larger cars. It is an old building matched by the furnishings etc. which did make it feel a bit like a care home in places! The en-suite in our room could do with some tlc and the toilet seat definitely needs a deep clean or replacing. Hubby enjoyed his breakfast, mine not so much as the eggs were overcooked. That said, overall we had a good stay.
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Room clean . More a B&B than hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here in this quirky building. Lots of nice touches like Free wifi, biscuits & refreshments. Wine & beer glasses in our room. Well equipped. Staff very friendly & helpful. Lovely freshly cooked breakfast to order. On site parking. Short walk to town. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, staff super friendly, rooms are clean and spacious, and the breakfast is top class, we have stayed 3 times and will definitely come back
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all the staff, comfortable quiet accommodation only 15 mins walk to the centre of Bury st Edmund’s. Lovely hot breakfast and convenient parking in the small courtyard of the hotel was very useful.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night stay

Good 5 night stay historic property great location close to bury center. Very well equipped one bedroom stand alone building. Clean throughout kitchenette smart tv. Good choice of included breakfast .would recommend
Stayed 5 nights in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quirky.

The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Stayed 3 nights in Aug 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Stayed 1 night in Aug 2025

10/10 Excellent

Sir Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, accommodation and breakfast all excellent. Some low beams due to the age of the property
Stayed 1 night in Jul 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful in all aspects of or stay
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tastefully furnished which reflected its historical past. There was a spacious sitting room for use by guests and a kitchen equipped for the heating and simple cooking of meals. The tasty breakfasts were cooked to order with locally sourced ingredients. There was a small but pleasant garden with suitable seating areas. The staff were always welcoming, helpful and friendly. It was an easy 12 minute walk into the cathedral area and town. We had a very comfortable stay although we would have preferred one of the slightly bigger rooms had one been available. I should like to have revisited with a friend but there are no twin rooms at the property.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay. Our room was warm and looked newly decorated and very well equipped.. The bedding and bathroom were very clean and staff were lovely. The breakfasts were wonderful and cooked beautifully. A 15min walk into town for us seniors. Would recommend this establishment. thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and excellent breakfast

I booked this hotel as a treat for my mother and father. I just spoke to my Dad. He said the hotel was great. Very accessible, nice room, easy check-in, and only a short walk into town. On top of that, he said the breakfast was the BEST hotel breakfast he has ever had. I'll definitely be booking again... but next time it's for ME!
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have a warm bathroom. Comfortable bed and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024