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Crowne Plaza Penang Straits City by IHG

4.0 star property
Art Deco hotel with 2 restaurants and rooftop terrace

Photo gallery for Crowne Plaza Penang Straits City by IHG

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Point of interest
Concierge desk
Standard Room, 2 Single Beds, Accessible, City View (Club Lounge Access)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk
The current price is NZ$124
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000
  • Butterworth Arena
    ‪5 min drive‬
  • KOMTAR
    ‪25 min drive‬
  • Georgetown UNESCO Historic Site
    ‪26 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Sea View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible, City View (Club Lounge Access)

Standard Room, 2 Single Beds, Accessible, City View (Club Lounge Access)

Standard Room, 2 Single Beds, Accessible, City View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 90 sq m
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 2 Single Beds, Accessible, Sea View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access (Sea View)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Accessible, Club lounge access (Sea View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Sea View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the area

Butterworth

Crowne Plaza Penang Straits City by IHG puts you in the centre of Butterworth, 4.5 km (2.8 mi) from Tow Boo Kong Temple Butterworth and 4.6 km (2.8 mi) from Butterworth Arena. Highlights at this Art Deco hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to hiking/biking trails. 7029 square feet (653 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a rooftop terrace, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Butterworth hotel include Robina Eco Park and Mengkuang Dam.

What's nearby

  • Sultan Abdul Halim Ferry Terminal - 17 min walk - 1.5 km
  • Butterworth Arena - 5 min drive - 5.0 km
  • KOMTAR - 25 min drive - 28.9 km
  • Georgetown UNESCO Historic Site - 26 min drive - 29.7 km
  • Swettenham Pier Cruise Terminal - 27 min drive - 30.8 km

Getting around

  • Penang Sentral - 5 min drive
  • Penang (PEN-Penang Intl.) - 37 min drive

Restaurants

  • ‪Rojak Tonggek - ‬4 min walk
  • Wellesley Lounge
  • ‪超全茶楼 Restoran Chaw Choon - ‬9 min walk
  • ‪Restoran Tokyo - ‬9 min walk
  • Pen Mutiara Curry House

About this property

Crowne Plaza Penang Straits City by IHG

Art Deco hotel with 2 restaurants and rooftop terrace
Crowne Plaza Penang Straits City by IHG offers its guests an indoor pool and an outdoor pool. There are 2 restaurants on site. Business amenities include a business centre and 5 meeting rooms.

Event space at this hotel measures 7029 square feet (653 square metres) and includes a conference centre. The business-friendly Crowne Plaza Penang Straits City by IHG also features a rooftop terrace, concierge services, and dry cleaning/laundry services. Free self parking is available.

This Art Deco Butterworth hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Conference rooms
  • 7029 sq ft of conference space
  • 653 sq. m of conference space
  • Built in 2022
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
Crowne Plaza Penang Straits City by IHG offers 343 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Butterworth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Hindi, Malay

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  • Kids pool
  • Parking included
4.2 out of 5, Very good, 849 reviews
The price is NZ$133
includes taxes & fees
19 Aug - 20 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 55 for children
  • 2 restaurants
  • Couples/private dining

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,029 square foot of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (64 centimetre high)
  • High-pile carpet in room
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Penang Straits City by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 213.85 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 55 for children
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 213.85 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 01 August and close on 31 December.
  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Penang Straits City
Crowne Plaza Penang Straits City by IHG Hotel
Crowne Plaza Penang Straits City an IHG Hotel
Crowne Plaza Penang Straits City by IHG Butterworth
Crowne Plaza Penang Straits City by IHG Hotel Butterworth

Frequently asked questions

What is the cancellation policy at Crowne Plaza Penang Straits City by IHG?

Crowne Plaza Penang Straits City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Penang Straits City by IHG?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Penang Straits City by IHG on 7 Sept 2025 start from NZ$122.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Penang Straits City by IHG?

Yep, Crowne Plaza Penang Straits City by IHG has a free self car park. Additionally there is secured valet parking for MYR 40 per day.

Are there any beaches close to Crowne Plaza Penang Straits City by IHG?

The closest beach to Crowne Plaza Penang Straits City by IHG is Batu Ferringhi Beach (12.9 km).

Does Crowne Plaza Penang Straits City by IHG have a pool?

Crowne Plaza Penang Straits City by IHG has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from August 01 to December 31).

What luxury perks are available at Crowne Plaza Penang Straits City by IHG?

Crowne Plaza Penang Straits City by IHG features an outdoor pool, an indoor pool and 2 restaurants.

What makes Crowne Plaza Penang Straits City by IHG a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Penang Straits City by IHG.

Does Crowne Plaza Penang Straits City by IHG serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Penang Straits City by IHG?

No, Crowne Plaza Penang Straits City by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Penang Straits City by IHG?

Yep, Crowne Plaza Penang Straits City by IHG has 2 restaurants.

What time are check-in & check-out at Crowne Plaza Penang Straits City by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Penang Straits City by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Penang Straits City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HEI MAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is up to standard. Staff are helpful and friendly. Just the location is not very convenient, but you can always call Grab to travel/ food delivery.
Stayed 2 nights in Apr 2025

6/10 Okay

LIANGYOU

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rayoman, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Stayed 1 night in Feb 2025

8/10 Good

MOHD ASWADI

Stayed 1 night in Jan 2025

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ras

Travelled with family
Liked: Cleanliness
The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Cher shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s clean and new with excellent service We enjoyed our stay in this hotel. Love to come back to stay here once visit this city.
Stayed 1 night in May 2025

10/10 Excellent

Ashok

Stayed 2 nights in Mar 2025

8/10 Good

MOHD NOOR ALHAFIQ

Stayed 1 night in Mar 2025

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

TSUNG-HSING

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

期待後續完整的開發

新飯店⋯但商場尚未完全備妥，飯店設備不錯⋯且靠海，風景不錯，但四週較便僻，須打車才有吃的地方
Stayed 1 night in Dec 2024