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Britannia Palace Hotel Buxton & Spa

4.0 star property
Victorian hotel with full-service spa and bars/lounges

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Staircase
Meeting facility
2 bars/lounges
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Bar
The current price is NZ$134
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(62 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2016
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(42 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the area

Buxton

Britannia Palace Hotel Buxton & Spa places you steps from Devonshire Dome and within a short 5-minute stroll of Buxton Baths. Highlights at this Victorian hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Dovedale Restaurant, is open for breakfast and dinner. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 172 square feet (16 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Buxton hotel, you'll be 3.6 km (2.2 mi) from Peak District National Park.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • Poole's Cavern - 3 min drive - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Pavilion Gardens - ‬6 min walk
  • ‪Pavilion Gardens Cafe - ‬5 min walk
  • ‪Greggs - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪The Railway - ‬6 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 1868
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

What is the cancellation policy at Britannia Palace Hotel Buxton & Spa?

Britannia Palace Hotel Buxton & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Palace Hotel Buxton & Spa?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Britannia Palace Hotel Buxton & Spa on 21 Sept 2025 start from NZ$134.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Britannia Palace Hotel Buxton & Spa?

Yep, Britannia Palace Hotel Buxton & Spa has an uncovered self car park for GBP 5.00 per day.

Is there a spa on site at Britannia Palace Hotel Buxton & Spa?

Yep, there is an onsite spa at Britannia Palace Hotel Buxton & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Britannia Palace Hotel Buxton & Spa have a pool?

Britannia Palace Hotel Buxton & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Britannia Palace Hotel Buxton & Spa?

Britannia Palace Hotel Buxton & Spa features a full-service spa, a health club and an indoor pool.

Does Britannia Palace Hotel Buxton & Spa serve breakfast?

Yep, guests highly rate the full brekkie here! Available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Britannia Palace Hotel Buxton & Spa?

No, Britannia Palace Hotel Buxton & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Britannia Palace Hotel Buxton & Spa?

Yep, you can grab a meal at Britannia Palace Hotel Buxton & Spa's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Britannia Palace Hotel Buxton & Spa?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Britannia Palace Hotel Buxton & Spa?

Dogs are welcome at Britannia Palace Hotel Buxton & Spa, with food and water bowls on offer.

Is there a golf course on site at Britannia Palace Hotel Buxton & Spa?

There isn't one on site, but Cavendish Golf Club is a short 19-minute walk away.

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 105 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

Reviews

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

A comfortable stay in a very nice hotel. If you have problems walking, ensure you get a room close to the lifts, as we had a considerable walk including stairs to our room. I would prefer parking to be included in the cost of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Staff very good
Stayed 3 nights in Jun 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely old lady from the start of travel by train in the Victorian period. The main state rooms are remarkable and the situation of the hotel looking out over Buxton is wonderful. I stayed in one of the cheaper rooms, it was well appointed and everything was clean and comfortable. At the price it was very satisfactory, I can recommend it
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel full of original features and character. Clean, comfortable room and got a bargain stay! Beautiful gardens and so close to shops, restaurants and pubs and beautiful park. Loved it! Will stay again & recommend to others
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed one night and were glad we didn’t stay longer. Upon arrival, signs stated parking cost £5, and as guests, we expected it to be free, but it wasn’t. All hotel facilities, like the pool and gym, cost extra. Our room was upstairs, small, with two single beds pushed together to mimic a double, and a confusing layout of corridors. We didn’t eat at the hotel, choosing instead to visit local pubs and restaurants. Before dinner, we asked Jane, the supervisor, for two extra pillows and a bathmat. She offered a hand towel as a bathmat but had only one pillow available. We asked her to find another pillow, promising to return later. When we came back around 10 pm, she only had one pillow, explaining she couldn’t take one from the 13 empty rooms because of hotel policy. We found this ridiculous for a 4-star hotel and asked to see the manager. Jane said David had sourced the pillows, but the process was unnecessary and frustrating. Overall, the experience was disappointing with poor service, hidden charges, and lack of basic amenities.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Liked: Staff & service
Very dated, bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with friends. Had a great time in buxton. The hotel is very grand looking. Love the oldie worldie look. Breakfast was good. If I had one thing to say I would say the bedroom was slightly tired looking. But we was hardly in it, but if we were staying longer I would have liked it a bit better. Pretty basic. But overall we would definitely stay here again. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The charm of the hotels of this brand is history. Mostly youth do not understand these establishments, so visitors are mostly older people.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spoke to Yassi on chat. Hotel not responsive. Emailed called previous to visit. No reply or call back. Room unclean. Had to pay for parking and to use leisure centre which
Stayed 1 night in May 2025

8/10 Good

James

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how much we paid the hotel it’s been so disappointing. Check in at 4pm and check out at 10am not even 24 hour stay. One towel to share between two people, no bath mat, the bed had human hair in it and it’s an out dated old place. Honestly travel lodge would have been, cleaner, nicer and cheaper. So disappointing.
Stayed 1 night in May 2025

8/10 Good

Freya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful, grand hotel with excellent staff. I booked a compact double room and we had a spacious, clean family room, with comfortable beds. However, the bathroom was long and slim. We had to side step to get past the bath to the toilet, and when sat on the toilet your knees touch the bath. We also used the spa facilities which were a nice addition. However, we had to wait at the reception desk for over 10 mins for a member of staff to show up. There were only communal changing facilities, the hairdryers were very tired, plenty of things out of order (sink, shower) and there was a cracked drain at the side of the pool. Despite this we had a nice overnight stay and would come back after the hotel and spa has some renovations/maintenance.
Stayed 1 night in May 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, clean and comfortable hotel, staff friendly and helpful, thank you!
Stayed 1 night in May 2025

6/10 Okay

silke

Travelled with family
Disliked: Cleanliness, room comfort
The pool on the low side had dirty tile, I rubbed it to see if it was discolored but it came off and the floor on the low side was dirty also. floor from pool to include the changing room foor was dirty. The bar service was very friendly but the food. First they had to check if they had the food, then the food: Lunch-salmon sandwich with cream chees and cucumber came without margerine instead of cream cheese. the salad had some brown pieces which I removed, my sons ham and chees sandwich was great. Dinner- my son's pizza was GBP 15 and tasted like a bad frozen pizza, we didn't expect a fresch pizza but at least a decent frozen one. The best part was the crust, the sauce tasted like tomato paste not sauce. my pita with hummus was so hard that I couldn't bite it (I still have my own teeth), they brought it back and the pita was fresh and soft and was good, I am not sure why they covered the hummus with rocket and then put the pita on top. The side/house salad I orderd had some slimy dark leaevs which I didn't eat. So quality of the food was very poor. After that experience we deceided against breakfast at the hotel and went to Noonology which was exceptional. The bet was very hard, and sleep was painful. Good location, Parking is not free it is GBP 5 per 24 hrs. Pool and Bar service was very friendly. Out of the 3 front desk staff I talked to 1 was very friendly but the two blond staff members (no offence anyone) appeared to be bothered when asked question or checking in.
Stayed 2 nights in May 2025

2/10 Terrible

Sara

Travelled with partner
After check in we went for drinks to come back late and not be able to access our room and be told it was a different room we were in.. after talking with a different lady in reception turned out someone else has been given our room and all our belongings brought down to reception by said guests who had also stolen some of our belongings … we were then bizarrely given the room back but on re-entry ironing board was up towels used .. it was too late at night to go and complain again as we were tired and had an early check out
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Bathroom not good needs decorating and too small. Public areas very pleasant and ornate.
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Nice room
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buxton is wonderful. Really good , but different bars and venues. Worth a visit anytime.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful building which is a bit tired inside. The twin beds were very firm and we both woke up with stiff joints. Medium hardness in the mattresses would be much more comfortable and less painful.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little tired and dated. Staff friendly. Breakfast good. Good location for all of Buxton
Stayed 2 nights in May 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The third-floor single room was more than adequate, but I missed a view from the small window!
Stayed 1 night in May 2025