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4.2 out of 5

"Friendly old style motel nicely refurbished. Very clean. Need to check that all lights are working. Can be difficult to get hold of the manager out of ... " More

By a verified traveller on Tue 13 Feb 2024

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Hotel Description

At Brunswick Heads Chalet Motel you'll be within a short 5-minute stroll of Brunswick Heads Nature Reserve and Tyagarah Nature Reserve. Highlights at this motel include in-room free WiFi, balconies, and Smart TVs.

Enjoy the outdoor swimming pool, free pool cabanas, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 3-star Brunswick Heads motel include Brunswick Picture House and Torakina Park.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$154* Per night/room 15 Apr. - 16 Apr.

Family Room, 2 Bedrooms, Connecting Rooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bungalow

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Family Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brunswick Heads Chalet Motel ratings based on 94 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brunswick Heads Chalet Motel

Everyone (45) Couples (25) Family (17)
4 out of 5
Lovely pool setting

Posted by on 23 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Team Chalet

Thank you for your feedback Diane!

2 out of 5
Very small room which was very dated (only a double bed which was very uncomfortable for someone tall). Needs lots of basic maintenance (front door lock falling off and bathroom exhaust fan sounded like a chaff cutter). Unfortunately there was a rowdy group of guest who were boozing and partying until around 2am, with no onsite management to do anything about it. Needless to say and awful nights sleep and would certainly not be staying there agai9n

Posted by on 1 Mar. 2024

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4 out of 5
Friendly old style motel nicely refurbished. Very clean. Need to check that all lights are working. Can be difficult to get hold of the manager out of hours.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Harry

Thank you for taking the time to review us. Your feedback is appreciated.

4 out of 5
A gorgeous room with the most comfy bed. Quite a small space. Would have been good to have a microwave. Would Definately come Back.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Harry

Hi JuliaThank you for your review. We have microwave ovens which you can request as mentioned in the in room information or one can be requested when you book. We will make sure you have one next time Kind regards Harry

4 out of 5
you have asked enough

Posted by on 2 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Harry

Thank you for your say.

1 out of 5
The Brunswick Heads Motel was an expensive room which we were very disappointed as we couldn't even take our bag in as well they charged $50 for our little mate. The room needs work done in the ensuite for safety as the sink basin wobbles and the cold tap moved. forw$50

Posted by on 28 Jan. 2024

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Comment from Hotel Management

2 Mar. 2024 by Harry

Thank you for your feedback we really appreciated you taking the time.

5 out of 5

Posted by on 24 Jan. 2024

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Comment from Hotel Management

26 Mar. 2024 by Team Chalet

Thank you for your feedback Clytie.We hope to host you again soon

5 out of 5
I had a great stay, the staff and owner were super friendly and accommodating. Thanks so much!

Posted by on 23 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Team Chalet

Thank you for your feedback Phillipa! We hope to see you again soon

2 out of 5
It’s cosmetically cute but I would not stay again for the price. I was parked out of the car park both nights, there’s definitely extra people parking there. The walls are so thin I could hear the conversation of people next door. The wifi was terrible. Disappointed

Posted by on 10 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Team Chalet

Thank you for your feedback Shirin. We are sorry that you were not satisfied with your stay. We will do our best to work on the above mentioned.

4 out of 5
Nice, no-frills accom.

Posted by on 22 Dec. 2023

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Comment from Hotel Management

29 Jan. 2024 by Team Chalet

Thank you for your feedback John

About the Brunswick Heads Chalet Motel

Location 68 Tweed Street, Brunswick Heads, NSW 2483

Property Features

As a guest of Brunswick Heads Chalet Motel, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The business-friendly Brunswick Heads Chalet Motel also features a garden, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3-star Brunswick Heads motel.

  • 1 floor
  • 12 guestrooms or units
  • 2 buildings
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mullumbimby Station (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Brunswick Heads Chalet Motel offers 12 air-conditioned accommodations with designer toiletries and hair dryers. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Brunswick Heads motel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Private balcony or patio
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • Pets: AUD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet Brunswick Heads
  • Chalet Motel Brunswick Heads
  • Brunswick Chalet Motel
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  • Brunswick Chalet
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  • Brunswick Heads Chalet Motel Motel Brunswick Heads
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.