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4.3 out of 5

"Found everything great about this place will go again 👌 " More

By a verified traveller on Thu 08 Feb 2024

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Hotel Description

River Street Motel puts you in the heart of Ballina, within a 20-minute stroll of Ballina Fair Shopping Centre and Ballina Naval and Maritime Museum. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and express check-out. Additionally, you'll find luggage storage. Cooked-to-order breakfast is available daily between 7 AM and 8 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3-star Ballina motel include Saunders Oval and within 30 minutes you'll find Ballina Visitor Information Centre.

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$164* Per night/room 1 Apr. - 2 Apr.

King Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Triple Room with Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

River Street Motel ratings based on 118 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for River Street Motel

Everyone (69) Couples (16) Family (25)
4 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

23 Mar. 2024 by Nathan

Thanks Chris

5 out of 5
Found everything great about this place will go again 👌

Posted by on 8 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Nathan

Thanks so much for the excellent review Peter. We are glad that you found everything great about our property and we hope to see you again soon.

5 out of 5
The property didn't have a 5 star kerb appeal, but then it was a budget price bracket. The room (we had a family room) was a pleasant surprise, it was lovely, plenty of space, comfortable and very clean. We only stayed overnight, easy 5 min walk to the RSL for dinner. Would definitely recommend.

Posted by on 14 Jan. 2024

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Comment from Hotel Management

1 Mar. 2024 by Nathan

Thanks so much for the excellent review Lynda and comments about our lovely, comfortable, spacious and very clean rooms. We are glad that you loved our location, enjoyed your stay with us and hope to see you again soon. We appreciate the recommendation.

4 out of 5

Posted by on 29 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Nathan

Thanks Aidan, we are glad that you enjoyed your stay with us.

5 out of 5
Amazing little place with very friendly staff! Will definitely stay again.

Posted by on 8 Oct. 2023

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Comment from Hotel Management

9 Oct. 2023 by Nathan

Thanks so much Jess for the excellent review Jess and lovely comments about our amazing little motel with friendly staff. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

5 out of 5

Posted by on 30 Sep. 2023

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Comment from Hotel Management

2 Oct. 2023 by Nathan

Thanks so much Kayleen!!!

5 out of 5
Beautiful room, very clean, very comfortable beds and lovely linen. Over all lovely little motel! :)

Posted by on 26 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Nathan

Thanks for the lovely review Brittany and comments about our very clean and comfortable rooms. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

5 out of 5
Great location in the middle of the Ballina CBD. Rooms were spacious and clean as always (we've stayed here previously) and the staff were very friendly and helpful. As an added bonus the Chinese Restaurant right next door is fantastic as well.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

29 Sep. 2023 by Nathan

Thanks so much for the excellent review Robert and comments about our clean and spacious rooms, great staff and location. We are thrilled that you enjoyed your stay with us again and hope to see you again soon.

3 out of 5
The only complaint I have is we didn't have a ground floor as l have had 2 knee replacement and my hips aren't too good apart from that we were very happy

Posted by on 23 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Nathan

Thanks for the review Douglas. We are glad that you enjoyed your stay and for future reference, if you request a ground floor room we will normally be able to provide it to you.

4 out of 5
Room was very tidy & plenty of space Good location But close to main road & very noisy in morning with traffic

Posted by on 3 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Nathan

Thanks for the nice review Lorraine and positive comments about our very tidy and spacious rooms and great location. We are glad that you enjoyed your stay with us and hope to see you again sometime.

Property Features

River Street Motel offers its guests an outdoor pool, a terrace, and express check-out. Public spaces have free WiFi. Self parking is free. This 3-star Ballina motel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • Built in 1987
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

River Street Motel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 8 AM.

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9–25 for adults, and AUD 5–25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Street Motel Ballina
  • Ballina Centrepoint
  • River Street Motel Motel
  • River Street Motel Ballina
  • River Street Motel Motel Ballina

You should know

  • Reservations are needed for massage services. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.