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Arabella Residence

Property class: 4

Photo gallery for Arabella Residence

A modern hotel lobby with a glass table displaying various desserts, a wicker fruit basket, and a chandelier.
A modern bedroom with a large bed, a tufted headboard, bedside tables, and a view into the kitchen.
A multi-story building with a central glass facade, balconies on each floor, and a decorative archway at the entrance.
A modern hotel room with a wooden desk, a laptop, a phone, and a coffee tray with cups and a box of tissues.
A dining table with a fruit basket, a glass table, and chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$145
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
Gamal Abdel Nasser, New Cairo, 11835
  • Place, Arabella Plaza Mall
    ‪7 min walk‬
  • Place, German University in Cairo
    ‪12 min walk‬
  • Place, Petrified Forest Protected Area
    ‪3 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, a red chair, a wooden nightstand, and a framed picture on the wall.

Deluxe Double Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A hotel room with a large bed, a headboard, and a small painting on the wall.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

A modern hotel lobby with a glass table displaying various desserts, a wicker fruit basket, and a chandelier.

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a breakfast tray, and artwork on the walls.

Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Executive Level

A modern hotel room with a large bed, a wooden headboard, a mirror, a nightstand, and a painting on the wall.

Executive Suite, 1 King Bed, Executive Level

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A bedroom with a bed, bedside table, and a sofa.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, a wooden wardrobe, a mirror, and a red chair.

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Executive Level

A modern hotel room with a large bed, a wooden headboard, a bedside table with a lamp, a mirror, and a painting on the wall.

Executive Suite, 1 King Bed, Executive Level

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

A hotel room with a bed, bedside tables, a chair, a wardrobe, and a decorative wall piece.

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

A modern bedroom with a large bed, bedside tables, a chair, and a decorative wall piece.

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

A hotel room with two beds, a gray armchair, and a modern ceiling design.

Premium Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk, a TV, a mirror, and a kitchenette.

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Suite

A modern bedroom with a large bed, a desk, and a wardrobe.

Royal Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

New Cairo

At Arabella Residence you'll be within just a 15-minute stroll of Arabella Plaza Mall and German University in Cairo. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a business centre and a free food/drink shopping service. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class The 5th Settlement hotel include Downtown Katameya and Al Manara International Conferences Center.

What's nearby

  • Arabella Plaza Mall - 7 min walk - 0.6 km
  • German University in Cairo - 12 min walk - 1.0 km
  • Petrified Forest Protected Area - 3 min drive - 2.3 km
  • Egypt International Exhibitions Center - 11 min drive - 8.0 km
  • Giza Pyramid Complex - 48 min drive - 37.1 km

Getting around

  • Moushir Tantawi Station - 9 min drive
  • Cairo (CAI-Cairo Intl.) - 26 min drive

Restaurants

  • ‪El Mohamady - ‬8 min walk
  • ‪Choripan - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Classic Rock Coffee - ‬6 min walk
  • ‪Bait Ward - ‬6 min walk

About this property

Arabella Residence

Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Arabella Residence also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Cairo hotel.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
Arabella Residence offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. This New Cairo hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Kitchen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 11 for adults and USD 11 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily) (for a fee)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 18 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Airport shuttle fee: USD 25 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 12 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Arabella Residence.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Arabella Residence Hotel New Cairo City
Arabella Residence Hotel
Arabella Residence Hotel New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Hotel Arabella Residence New Cairo
New Cairo Arabella Residence Hotel
Hotel Arabella Residence
Arabella Residence New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Arabella Residence Hotel New Cairo

Frequently asked questions

What is the cancellation policy at Arabella Residence?

Arabella Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arabella Residence?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Arabella Residence on 15 Sept 2026 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arabella Residence?

Yep, Arabella Residence has a free self car park and free valet parking.

What makes Arabella Residence a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Arabella Residence.

Does Arabella Residence serve breakfast?

You bet, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Arabella Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Arabella Residence?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Arabella Residence?

No, pets are not allowed.

Arabella Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, staff are amazing and helpful around the day, they helped in each thing i needed, they were always available for 24h through the day, will come again for sure.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

EYHAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location and very reasonable prices!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
Verified review

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Fine hotel

Fine hotel Friendly and kind staff, facilities are a bit old though
Stayed 9 nights in Nov 2023
Verified review

10/10 Excellent

Dalmar

Perfectly clean plus superb customer services
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice staff and friendly, clean and quiet. They need to work more on the bathrooms as a 4 star hotel.
Verified review

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

TAMMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
Stayed 9 nights in Jan 2023
Verified review

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.
Verified review

6/10 Okay

Sylvain

Liked: Cleanliness, room comfort
Disliked: Staff & service

Too expansive for what is it

The stay was ok because they accepted to change room for a higher standard. My first room A/C was leaking on my bed while I was trying to sleep.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tooth brushes are not provided. Kindly improve on that. Thanks
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Aly

Disliked: Staff & service, property conditions & facilities
We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
Stayed 3 nights in Jan 2019
Verified review

2/10 Terrible

Ihab

Disliked: Amenities
It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Rodolfo

Liked: Cleanliness, staff & service
No vengan a este hotel , está en el desierto, no hay absolutamente nada que hacer , si quiere perder su viaje venga aquí !! Esta en un residencial de clase media - baja , no lo recomiendo para nada !! El desayuno no es malo , pero no es nada destacable , definitivamente busquen otro Hotel .
Stayed 3 nights in May 2023
Verified review

8/10 Good

jinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henkilökunta todella rentoa ja avuliasta. Sisustus oli mukava, sänky sopivan pehmeä. Huoneessa oli ilmastointi. Vessa oli ihan ok kokoinen. Suihkusta löytyi shampoota, hoitoainetta ja bodywashia.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is very friendly. They serve breakfast in the room.
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

M. Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad choice

It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Ibrahim

Gefallt mir sehr gut
Stayed 11 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常不建議

爛
Stayed 11 nights in Jun 2021
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren auf einer Hochzeitsfeier im 5th Settlement eingeladen waren, daher war die Unterkunft für unsere Pläne wunderbar gelegen. Das Personal war sehr freundlich - redete lieber mit mir (Mann) als mit meiner Partnerin. Das Apartment war sehr groß und gut ausgestattet.
Stayed 4 nights in Apr 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Mr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions. Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.
Stayed 1 night in Mar 2019