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JW Marriott Hotel Cairo

5.0 star property
Family-friendly beachfront location with free water park

Photo gallery for JW Marriott Hotel Cairo

Private beach, white sand, beach umbrellas, beach towels
Property video
Property amenity
11 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
The current price is NZ$502
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
Ring Road-Mirage City, PO Box 427, New Cairo, 11757
  • Place, KidZania Cairo
    ‪8 min drive‬
  • Place, Cairo Festival City Mall
    ‪8 min drive‬
  • Place, City Centre Almaza Shopping Mall
    ‪9 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Golf or Pool View)

Deluxe Room, 1 King Bed (Golf or Pool View)

Deluxe Room, 1 King Bed (Golf or Pool View)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • Golf view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
  • Golf view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View, Garden Area

Deluxe Room, 1 King Bed, Garden View, Garden Area

Deluxe Room, 1 King Bed, Garden View, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
TV
  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
  • Golf view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
TV
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Golf or Pool View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Golf or Pool View)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Garden Area

Deluxe Room, 2 Double Beds, Garden View, Garden Area

Deluxe Room, 2 Double Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool Access, Poolside

Room, 2 Double Beds, Pool Access, Poolside

Room, 2 Double Beds, Pool Access, Poolside

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • Golf view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Poolside

Room, 1 King Bed, Pool Access, Poolside

Room, 1 King Bed, Pool Access, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Golf View (Lounge Access)

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 1 King Bed, Golf View (Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
TV
  • Golf view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Beach view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access) | Lounge

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Golf view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
TV
  • Golf view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New Cairo

A family-friendly stay in the heart of New Cairo awaits you at JW Marriott Hotel Cairo. You'll be 9.1 km (5.7 mi) from City Centre Almaza Shopping Mall and 11.8 km (7.4 mi) from Citystars Heliopolis. Highlights at this beachfront hotel include 11 restaurants, 3 coffee shops/cafes and a full-service spa. .A relaxing day at Mandara Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The coffee shop, Mirage Cafe, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site golf course and free water park. 18665 square feet (1734 square metres) of event facilities include 32 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Each morning continental breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute drive of this New Cairo hotel include City Center Shopping Mall and Cairo Festival City Mall.

What's nearby

  • KidZania Cairo - 8 min drive - 6.9 km
  • Cairo Festival City Mall - 8 min drive - 6.9 km
  • City Centre Almaza Shopping Mall - 9 min drive - 9.1 km
  • Downtown Katameya - 10 min drive - 9.5 km
  • Egypt International Exhibitions Center - 12 min drive - 10.6 km

Getting around

  • El-Obour Station - 11 min drive
  • El Haykestep Station - 12 min drive
  • Cairo (CAI-Cairo Intl.) - 20 min drive

Restaurants

  • ‪Vip Club Lounge - ‬8 min drive
  • ‪Kazuko - ‬6 min drive
  • ‪Club Lounge - ‬4 min drive
  • ‪Wadi Degla Terrace - ‬7 min drive
  • ‪JW Marriott Executive Lounge - ‬11 min walk

About this property

JW Marriott Hotel Cairo

Family-friendly beachfront location with free water park
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy a summer holiday at JW Marriott Hotel Cairo, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 11 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary water park, an outdoor pool and a children's pool. Parking is available for a fee.

Smoking is allowed in designated areas at this New Cairo hotel.

  • 1 building
  • 439 guestrooms or units
  • 7 levels
  • 11 dining venues
  • 3 coffee shops
  • 18665 sq ft of conference space
  • 1734 sq. m of conference space
  • Built in 2003
  • Deli
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
JW Marriott Hotel Cairo offers 439 accommodations with minibars and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Mandara Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Renaissance Cairo Mirage City Hotel
  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 461 reviews
The price is NZ$321
includes taxes & fees
19 Feb - 20 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (USD 4 per day)
  • Covered valet parking on site (USD 4 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ahlein
  • Cucina
  • JW Steakhouse
  • Lemongrass
  • Mirage Cafe

Things to do

  • 24-hour health club
  • 27-hole golf course
  • 5 outdoor padel courts
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (18,665 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lift (85 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to April 30 2026 (dates subject to change):
  • Beach

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 per person
  • Covered self-parking fee: USD 4 per day
  • Valet parking fee: USD 4 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 885378

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

JW Marriott Cairo
JW Marriott Hotel Cairo
Cairo Marriott
Marriott Cairo
Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo City
JW Marriott Cairo
Hotel JW Marriott Hotel Cairo New Cairo
New Cairo JW Marriott Hotel Cairo Hotel
Hotel JW Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel
JW Marriott
JW Marriott Hotel Cairo Hotel
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel Cairo Hotel New Cairo

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Cairo?

JW Marriott Hotel Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Cairo?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Cairo on 19 Feb 2026 start from NZ$501.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Cairo?

Yep, JW Marriott Hotel Cairo has a covered self car park for USD 4 per day. A self car park is also available, for a fee.

Is there a spa on site at JW Marriott Hotel Cairo?

Yep, Mandara Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does JW Marriott Hotel Cairo have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

Does JW Marriott Hotel Cairo have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Hotel Cairo?

JW Marriott Hotel Cairo features a private beach, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds and 24-hour room service.

What makes JW Marriott Hotel Cairo a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Cairo.

Is JW Marriott Hotel Cairo family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that JW Marriott Hotel Cairo is a hit with families.

Does JW Marriott Hotel Cairo serve breakfast?

Yep, continental breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at JW Marriott Hotel Cairo?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at JW Marriott Hotel Cairo?

Yep, they've got a lounge bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Cairo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Cairo?

No, pets are not allowed.

Is there a golf course on site at JW Marriott Hotel Cairo?

Yep, JW Marriott Hotel Cairo has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

JW Marriott Hotel Cairo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 523 reviews
Rating 8 - Good. 109 out of 523 reviews
Rating 6 - Okay. 42 out of 523 reviews
Rating 4 - Poor. 12 out of 523 reviews
Rating 2 - Terrible. 12 out of 523 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

heba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms is spacious and very clean and food is amazing and staff very helpful and friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohammed salem

Liked: Cleanliness, property conditions & facilities
Hotel staff anywhere polite, super helpful, friendly and well trained. Only problem that the hotel has many amazing features but unfortunately not advertised in the rooms or on room television set
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Fahmi

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spa services
Stayed 3 nights in Oct 2025

10/10 Excellent

heba

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is luxury on steroids. Excellent location, staff and general state of pleasure for relaxing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Me and my wife went for the honeymoon and had a bad experience in the previous resort. This one was a top-notch. Very much recommended. Very clean, staff is always there to help, property is very clean and everything was provided in the room to use in case you forgot sometime. I would stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Yakima

Liked: Cleanliness, property conditions & facilities
The hotel is 5 stars . I really enjoyed my stay. The staff was somewhat accommodating and somewhat passive aggressive . For example , during check in , I wasmt told about any of the amenities throughout the hotel . I learned alot about the hotel through exploration and the manager introducing herself to me in executive lounge . I prepaid for breakfast each day and the waiters seemed to be selective on who they waited on to get coffee and juice . There weee times when I had to get my own coffe . Overall , the stay was good , I wish I knew more about the hotel on the first day because me and my husband found the second heated pool through exploring .
Stayed 5 nights in Oct 2025

10/10 Excellent

Ash

Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Stayed 3 nights in Sep 2025

10/10 Excellent

Erica

Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modern, clean and had great amenities. We were met by friendly staff members who provided us with great service!
Stayed 4 nights in Aug 2025

10/10 Excellent

Hosam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property go beyond my expectations.
Stayed 1 night in Aug 2025

10/10 Excellent

farid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great hotel service restaurants
Stayed 3 nights in Jul 2025

6/10 Okay

Wael

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff especially the red head guy were rude. The room we upgraded to had executive lounge access but the guy in reception had to ask his manager if he can give us access as we presented our Egyptian ID’s instead of the Canadian passports. The hotel and facilities are nice, it’s just the attitude of the employees that make you feel not welcome!
Stayed 1 night in Jul 2025

10/10 Excellent

Murat

Stayed 1 night in Jun 2025

10/10 Excellent

Mowaffag

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed Hussein

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Christel, Mansfield

Stayed 3 nights in Jun 2025

10/10 Excellent

Rene

Stayed 2 nights in Jun 2025

10/10 Excellent

ANTONY

Liked: Cleanliness, amenities, property conditions & facilities
Dining
Stayed 6 nights in Jun 2025

10/10 Excellent

Basel

Liked: Cleanliness, property conditions & facilities
Excellent over all
Stayed 2 nights in Jun 2025

10/10 Excellent

Rene

Stayed 1 night in Jun 2025