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Marriott Mena House Cairo

5.0 star property
Colonial hotel with 3 restaurants and full-service spa

Photo gallery for Marriott Mena House Cairo

Exterior
2 bars/lounges, poolside bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$1,072
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
6 Pyramids Road, Giza, 12556
  • Place, Giza Pyramid Complex
    ‪9 min walk‬
  • Place, Pyramid of Khufu
    ‪12 min walk‬
  • Place, Great Sphinx of Giza
    ‪4 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪32 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Club lounge access (Balcony)

Grand Room, 1 King Bed, Club lounge access (Balcony)

Grand Room, 1 King Bed, Club lounge access (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Pyramid view)

View from room

Suite, 1 Bedroom, Balcony (Pyramid view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Club lounge access

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Club lounge access

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Club lounge access (Balcony)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Balcony, Garden View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Partial Pyramid View)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony (Partial Pyramid View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium Pyramid View)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony (Premium Pyramid View)

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Premium Pyramid View)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (Premium Pyramid View)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Club lounge access

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Club lounge access

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Club lounge access

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed, Club lounge access

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Partial Pyramid View)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Balcony (Partial Pyramid View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Giza

A luxury stay in Giza awaits you at Marriott Mena House Cairo. Within a 10-minute stroll you'll find Giza Pyramid Complex and Grand Egyptian Museum within a 30-minute walk. Highlights at this Colonial hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body scrubs along with access to the sauna and hot tub. The restaurant, 139 Pavillion, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and kids' swimming pool. 15070 square feet (1400 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 5-property class Al Haram hotel include Pyramid of Khufu and Great Sphinx of Giza.

What's nearby

  • Giza Pyramid Complex - 9 min walk - 0.8 km
  • Pyramid of Khufu - 12 min walk - 1.1 km
  • Grand Egyptian Museum - 2 min drive - 1.6 km
  • Great Sphinx of Giza - 4 min drive - 2.3 km
  • Egyptian Museum - 14 min drive - 15.9 km

Getting around

  • Al-Zahraa Station - 12 min drive
  • Manial Shiha Station - 13 min drive
  • Giza (SPX-Sphinx Intl.) - 35 min drive

Restaurants

  • ‪Khufu’s - ‬6 min drive
  • ‪Tasty House Egypt Restaurant - مطعم تيستي هاوس - ‬2 min walk
  • ‪139 Lounge Bar & Terrace - ‬9 min walk
  • ‪El Shabrawy | الشبراوى - ‬13 min walk
  • ‪قهوة اسوان - ‬2 min drive

About this property

Marriott Mena House Cairo

Colonial hotel with 3 restaurants and full-service spa
Marriott Mena House Cairo offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A children's pool, a hot tub, and tour/ticket assistance are also featured at the luxury Marriott Mena House Cairo. For a fee, parking is available.

This 5-star Giza hotel is smoke free.

  • 331 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1979
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Marriott Mena House Cairo offers 331 accommodations with minibars and espresso makers. Rooms open to balconies. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Giza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. An iron/ironing board, hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • 139 Pavillion
  • Alfredo
  • The Moghul Room

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (15,070 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
The old historic section of the palace is closed.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marriott Mena House Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 15 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Marriott Hotel Mena House Cairo Giza
Marriott Mena House Cairo Hotel Giza
Marriott Mena House Cairo
Marriott Mena House Cairo Hotel
Marriott Hotel Mena House Cairo
riott Mena House Cairo Giza
Marriott Mena House Cairo Giza
Marriott Mena House Cairo Hotel
Marriott Mena House Cairo Hotel Giza

Frequently asked questions

What is the cancellation policy at Marriott Mena House Cairo?

Marriott Mena House Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Mena House Cairo?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Marriott Mena House Cairo on 1 Dec 2025 start from NZ$1,072.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Mena House Cairo?

Yep, Marriott Mena House Cairo has a secured uncovered self car park for USD 15 per day.

Is there a spa on site at Marriott Mena House Cairo?

Yep, there is an onsite spa at Marriott Mena House Cairo. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and Thai massages.

Does Marriott Mena House Cairo have a pool?

Marriott Mena House Cairo has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Marriott Mena House Cairo?

Marriott Mena House Cairo features a full-service spa, a health club and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Marriott Mena House Cairo a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Marriott Mena House Cairo.

Does Marriott Mena House Cairo serve breakfast?

Yeah, full brekkie is served daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Marriott Mena House Cairo?

No, Marriott Mena House Cairo does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Mena House Cairo?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Mena House Cairo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Marriott Mena House Cairo?

No, pets and service animals are not allowed.

Reviews

Marriott Mena House Cairo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 785 reviews
Rating 8 - Good. 156 out of 785 reviews
Rating 6 - Okay. 49 out of 785 reviews
Rating 4 - Poor. 19 out of 785 reviews
Rating 2 - Terrible. 19 out of 785 reviews

Reviews

8/10 Good

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality lags behind and some supervisors/managers within the staff can hardly communicate in English or have a more resolute and classy approach. Despite that some employees, surprisingly not managers, actually stood out to have better skills, mannerisms and understanding than their managers so they raised the level to acceptable standards.
Stayed 3 nights in Sep 2025

8/10 Good

Alesia

Stayed 2 nights in Jul 2025

10/10 Excellent

Waleed

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Giza. It’s a safe property with American style hospitality and comfort. The location near the pyramids makes for awesome views throughout the hotel. Food and restaurants are great with excellent service and food quality.
Stayed 3 nights in Jul 2025

8/10 Good

Tomika

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Do not order dine in breakfast messed up the whole order 4x and the lady had the nerves to had an attitude because she can’t understand Englih over the phone I made a complaint and they did credit it back on my invoice Other than that friendly staff overall great place to stay other than that
Stayed 6 nights in Jun 2025

8/10 Good

Gilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price i thought would be 5 stars hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jose

Stayed 3 nights in Jun 2025

10/10 Excellent

Sameh

Travelled with family
Liked: Staff & service, amenities
Excellent location excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! It was located right at the base of the pyramids. The grounds were immaculate and the food was the best!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very friendly and they all want you to genuinely enjoy your stay at this hotel. All restaurants were excellent and we loved the Egyptian food on the menu.
Stayed 7 nights in Jun 2025

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

8/10 Good

Gurleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Its gorgeous. The only reason I give it 4/5 stars is because the bathrooms need to be updated. They’re clean, just older facilities. Otherwise this hotel is a must see. The rooms are big, beds are super comfortable. Its such a treat to be able to walk out and see the pyramids, and have a meal with the pyramids as your view. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Pool is so nice with poolside drink service.
Stayed 1 night in Jun 2025

10/10 Excellent

gennaro, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Comfortable bed. Beautiful grounds. Helpful staff. Good dining options, including an extensive breakfast buffet. Convenient to Great Pyramids, Saqqara, and new Egyptian museum. Would stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ranjith, Plano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
top notch resort in cairo! got the best pyramid views from our room balcony. amazing staff took great care of us from checkin to checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

David w

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

8/10 Good

Muneeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Price Tag with Pathetic etiquettes

The views of the Pyramids from Marriott Mena House are truly stunning — worth the premium in theory. However, the service was a major letdown. Throughout our stay, we were repeatedly asked if we were actual guests, making us feel out of place and unwelcome. At The Pavilion restaurant, a staff member made an offensive, racially charged comment when I simply asked about dining options. Despite tipping generously and being respectful, we noticed significantly better treatment given to lighter-skinned guests. I raised these concerns with the duty manager at checkout, and all I received was a flat “I’m sorry.” No follow-up, no accountability. For a hotel of this caliber, this experience was unacceptable. The views are great — but not worth the discrimination or lack of proper service.
Stayed 1 night in May 2025

10/10 Excellent

Veronica, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The views from the hotel of the priram
Stayed 2 nights in May 2025

10/10 Excellent

Juan, North Bergen

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Ed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Veronica Rackins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott Mena House is an exceptional hotel. Located in the area of the Giza pyramids made our stay better than what we imagined. Dining options were plenty and the staff was friendly and accommodating. We will stay again when visiting Egypt.
Stayed 4 nights in Apr 2025