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Steigenberger Hotel El Tahrir Cairo

4.0 star property
Family-friendly hotel with 24-hour health club and sauna

Photo gallery for Steigenberger Hotel El Tahrir Cairo

Exterior
Reception hall
Indoor wedding
Outdoor pool, pool cabanas (surcharge), pool loungers
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa
The current price is NZ$366
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
2, Kasr Al Nile Street, Downtown, Tahrir Square, Cairo, Cairo Governorate
  • Place, Egyptian Museum
    ‪2 min walk‬
  • Place, Tahrir Square
    ‪2 min walk‬
  • Place, American University of Cairo
    ‪3 min walk‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪28 min drive‬

Room options

View all photos for Twin Room With View

1 bedroom, down duvets, minibar, in-room safe

Twin Room With View

  • Sleeps 2

View all photos for Side Nile View Twin Room

1 bedroom, down duvets, minibar, in-room safe

Side Nile View Twin Room

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Side Nile View)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 Double Bed (Side Nile View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Pool View

1 bedroom, down duvets, minibar, in-room safe

Room, 1 Double Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Pool View

1 bedroom, down duvets, minibar, in-room safe

Room, 1 Double Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed, City View

8.2 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Side Nile View)

1 bedroom, down duvets, minibar, in-room safe

Room, 1 Double Bed (Side Nile View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Down duvet
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Capital King Suite

1 bedroom, down duvets, minibar, in-room safe

Capital King Suite

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Junior King Suite

1 bedroom, down duvets, minibar, in-room safe

Junior King Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Pool View Room

1 bedroom, down duvets, minibar, in-room safe

Pool View Room

  • Sleeps 2

View all photos for Side Nile View King Room

1 bedroom, down duvets, minibar, in-room safe

Side Nile View King Room

  • Sleeps 2

View all photos for Superior City View Room

1 bedroom, down duvets, minibar, in-room safe

Superior City View Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, down duvets, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Pool View King Room

1 bedroom, down duvets, minibar, in-room safe

Superior Pool View King Room

  • Sleeps 2

View all photos for Superior Twin Pool View Room

1 bedroom, down duvets, minibar, in-room safe

Superior Twin Pool View Room

  • Sleeps 2

About the area

Cairo

A family-friendly stay in the heart of Cairo awaits you at Steigenberger Hotel El Tahrir Cairo. Within a short 5-minute stroll, you'll find popular places like Tahrir Square and Egyptian Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, pool cabanas and pool loungers. 19181 square feet (1782 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Downtown Cairo hotel include Cairo Tower and Khan el-Khalili.

What's nearby

  • Talaat Harb Street - 2 min walk - 0.2 km
  • Egyptian Museum - 2 min walk - 0.2 km
  • Tahrir Square - 2 min walk - 0.2 km
  • Midan Talaat Harb - 3 min walk - 0.3 km
  • American University of Cairo - 3 min walk - 0.3 km

Getting around

  • Imbaba Station - 5 min drive
  • Sadat Station - 6 min walk
  • Cairo (CAI-Cairo Intl.) - 37 min drive

Restaurants

  • ‪Bab Al Sharq - ‬4 min walk
  • ‪Mazeej Balad - ‬4 min walk
  • ‪La Poire Cafe - ‬1 min walk
  • ‪Cafe Riche | ريش كافيه - ‬4 min walk
  • ‪KFC - ‬4 min walk

About this property

Steigenberger Hotel El Tahrir Cairo

Family-friendly hotel with 24-hour health club and sauna
Steigenberger Hotel El Tahrir Cairo offers its guests an outdoor pool, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 19181 square feet (1782 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Steigenberger Hotel El Tahrir Cairo. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cairo hotel.

  • 1 building
  • 295 guestrooms or units
  • 10 levels
  • Conference rooms
  • 19181 sq ft of conference space
  • 1782 sq. m of conference space
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Steigenberger Hotel El Tahrir Cairo offers 295 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 17 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Outdoor pool
  • Sauna
  • Stereo

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,181 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 for adults and from USD 9 for children
  • Self-parking fee: USD 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Steigenberger Hotel El Tahrir Cairo
Steigenberger El Tahrir Cairo
Steigenberger El Tahrir
Steigenberger El Tahrir Cairo
Steigenberger Hotel El Tahrir
Steigenberger Hotel El Tahrir Cairo Hotel
Steigenberger Hotel El Tahrir Cairo Cairo
Steigenberger Hotel El Tahrir Cairo Hotel Cairo

Frequently asked questions

What is the cancellation policy at Steigenberger Hotel El Tahrir Cairo?

Steigenberger Hotel El Tahrir Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Hotel El Tahrir Cairo?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Steigenberger Hotel El Tahrir Cairo on 15 Jan 2026 start from NZ$367.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Hotel El Tahrir Cairo?

Yep, Steigenberger Hotel El Tahrir Cairo has a self car park for USD 10 per day. A self car park is also available, for a fee.

Is there a spa on site at Steigenberger Hotel El Tahrir Cairo?

There's no onsite spa, but this property does offer services like body wraps and body scrubs, as well as hot stone massages.

Does Steigenberger Hotel El Tahrir Cairo have a pool?

Steigenberger Hotel El Tahrir Cairo has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Steigenberger Hotel El Tahrir Cairo?

Steigenberger Hotel El Tahrir Cairo features a 24-hour health club, an outdoor pool and a sauna.

What makes Steigenberger Hotel El Tahrir Cairo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Steigenberger Hotel El Tahrir Cairo.

Is Steigenberger Hotel El Tahrir Cairo family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Steigenberger Hotel El Tahrir Cairo is a hit with families.

Does Steigenberger Hotel El Tahrir Cairo serve breakfast?

Yeah, buffet brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Steigenberger Hotel El Tahrir Cairo?

No, Steigenberger Hotel El Tahrir Cairo does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Hotel El Tahrir Cairo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Steigenberger Hotel El Tahrir Cairo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Hotel El Tahrir Cairo?

No, pets are not allowed.

Reviews

Steigenberger Hotel El Tahrir Cairo Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 754 reviews
Rating 8 - Good. 221 out of 754 reviews
Rating 6 - Okay. 66 out of 754 reviews
Rating 4 - Poor. 16 out of 754 reviews
Rating 2 - Terrible. 19 out of 754 reviews

Reviews

8/10 Good

Hassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for shoppers

The hotel is very good and the breakfast provide a rich experience, for those who love shopping, hotel location is perfict.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wahida

Travelled with family
Liked: Staff & service, amenities
Excellent location down town, close to the egyptian museum and shopping area. Staff are helpful and courteous. Car service is very expensive to the airport $52 compared to Uber which is $4.
Stayed 1 night in Aug 2025

10/10 Excellent

Maryana

Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff very helpful from the front disk to the house keeping all are so helpful smile covering their face . The most important thing is the restaurant make sure to get breakfast so you can meet donia and Miriam the chif Mohammed and there is many more staff you will meet .
Stayed 3 nights in Aug 2025

10/10 Excellent

Marie-Hélène

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

ALAA

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr. Motaz, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except one staff member who spoke to me with arrogance throughout my stay. He is at the front desk and his name is Ramses or something similar. When I first checked in he spoke to me with an arrogant tone and I was met with the same tone upon checkout. I didn't appreciate his attitude. Othe than that the hotel is what you would expect for that type of hotel. Other staff are friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Amenities
Awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Valdeci, Bridgeport

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel! From the moment we arrived, everything was perfect. I want to give a special shout-out to Mohamad at the reception bar — I had an issue with my suitcase not opening, and as soon as I mentioned it, he immediately asked me to bring it over. He managed to open it right away and even offered me a lock from his own pocket. Such kindness and helpfulness are truly rare! The hotel is extremely safe, spotlessly clean, and the food is delicious. Don’t miss the breakfast — it’s one of the best I’ve ever had! Highly recommended in every way. I would definitely come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

rima

Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very nice and charming. The area was easy to walk around for dining and museum activities — a perfect stay in Cairo. The room was clean and quiet, and I had a patio overlooking the pool, which was a nice feature, though unfortunately bird droppings kept me from using it. Overall, I would definitely recommend staying at this hotel if you’re visiting the Cairo area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great staff
Breakfast
Awesome falafel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugenia

Liked: Amenities
Wonderful hotel and service! The location is fine but nothing can be done for the noise, cleanliness and transportation! The whole country is like this!
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super clean
Stayed 2 nights in Jun 2025

8/10 Good

Gurleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 4.5 stars if possible. This hotel was great. Staff was friendly and professional. Hotel itself was very clean, upgraded and comfortable. The breakfast was also amazing, best hotel breakfast I’ve ever had. Its crazy how many food options there are, and some meals change every day so breakfast isn’t always the exact same. You can even ask the chef to make you an omelette. The only reason I give the hotel 4/5 stars is because you can hear the traffic a bit at night. I’m a light sleeper but I was okay with ear plugs. The staff also said they have a plan in place to add in sound proof/double pane windows to reduce the noise, so thats awesome. The last thing is T.V. wise theres no apps like Netflix or anything haha. So I didn’t watch T.V. because it was all local channels. Having the option to wind down watching at.V. after a day out in the heat would have been nice. But yeah, amazing property and I would 100% stay there again next time I’m in Cairo. I felt super safe, taken care of and welcome. Thanks!
Stayed 3 nights in May 2025

10/10 Excellent

luz

Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single moment here was incredible. Excellent service from every single person; from the security guards, the managers, the wait staff and the cleaning crew. Great food options and the drinks were good too. Rooms were spotless and comfortable. Ambient music in all areas and a welcoming smile everywhere we went.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2025

8/10 Good

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Try somewhere else....

The Steigenberger was disappointing. The rooms, lobby & facilities are nice -- but that's where it ends. The service is extremely poor. Whether it was the front desk, concierge, or the restaurant, I dealt with constant miscommunication and the staff's poor judgment. It did not seem that the staff was trained to handle basic requests. I often had to ask the same thing multiple times, and still would not get a satisfactory response. For example, when I asked about how to get to Memphis (a popular tourist destination), I was transferred multiple times and then the front desk gave me directions to the Giza pyramids. I asked the concierge for where to go for dinner in Zamalek, and he gave me a name of the street--but not a restaurant name or address. The restaurant workers seemed entirely confused. My first night, the waitress said I couldn't charge to my room and then she insisted that someone would "go to my room and get my credit card" (she meant someone would follow me to my room, but she did not say that, and in any event that would have been ridiculous and insulting to treat guests like dine-and-dash thieves). The quality of food at the restaurant was terrible, esp. their attempts at international food. The location has no value because it is impossible to walk around in the area due to traffic. The manager of the hotel was nice and apologetic, but unfortunately that was not enough for me to give this hotel more than 2 stars. I had a bad experience and was relieved to leave.
Stayed 3 nights in May 2025

10/10 Excellent

Abdulmohsen

Business traveller
Everything was perfect location, staff, cleaning, thanks to all specially Reham
Stayed 3 nights in May 2025