Prive Thermas Hotel by WAM Experience

3.0 star property
Family-friendly hotel with 7 outdoor pools and free breakfast

Room options

View all photos for Deluxe Room

Shower, hair dryer, towels

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Caldas Novas

A family-friendly stay in Caldas Novas awaits you at Prive Thermas Hotel by WAM Experience . Within steps you'll find Water Park and Feira do Luar within a 10-minute stroll. Highlights at this hotel include 7 outdoor swimming pools, a restaurant and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the sauna, kids' swimming pool and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. .In proximity to this 3-property class Privê das Caldas hotel you'll find Hot Park.

What's nearby

  • Water Park - 1 min walk - 0.0 km
  • Feira do Luar - 7 min walk - 0.6 km
  • Liberty Square - 8 min walk - 0.7 km
  • Acqua Park diRoma - 2 min drive - 1.5 km
  • Japanese Gardens - 3 min drive - 2.6 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 11 min drive

Restaurants

  • ‪Crepe da Denise - ‬8 min walk
  • ‪Boulevard Chop & Restaurante - ‬2 min walk
  • ‪Pão de Queijo Assado Toda Hora - ‬3 min walk
  • ‪Comilão Lanches - ‬2 min walk
  • ‪Bistrot du Français - ‬5 min walk

About this property

Prive Thermas Hotel by WAM Experience

Family-friendly hotel with 7 outdoor pools and free breakfast
As a guest of Prive Thermas Hotel by WAM Experience , you'll find 7 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The family-friendly Prive Thermas Hotel by WAM Experience also features an arcade/games room, a garden, and a hair salon. A complete renovation of Prive Thermas Hotel by WAM Experience was completed in 2016.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

  • 1 building
  • 168 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas

Frequently asked questions

What is the cancellation policy at Prive Thermas Hotel by WAM Experience ?

Prive Thermas Hotel by WAM Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prive Thermas Hotel by WAM Experience ?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Prive Thermas Hotel by WAM Experience on 30 Oct 2025 start from NZ$174.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prive Thermas Hotel by WAM Experience have a pool?

Prive Thermas Hotel by WAM Experience has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Prive Thermas Hotel by WAM Experience have a waterslide?

No, there is no waterslide at Prive Thermas Hotel by WAM Experience , but Water Park is a short 1-minute walk away.

Is Prive Thermas Hotel by WAM Experience family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Prive Thermas Hotel by WAM Experience is a hit with families.

Does Prive Thermas Hotel by WAM Experience serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Prive Thermas Hotel by WAM Experience ?

No, Prive Thermas Hotel by WAM Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Prive Thermas Hotel by WAM Experience ?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Prive Thermas Hotel by WAM Experience ?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Prive Thermas Hotel by WAM Experience ?

No, only service animals are allowed.

Reviews

Prive Thermas Hotel by WAM Experience Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 127 reviews
Rating 8 - Good. 47 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 2 out of 127 reviews
Rating 2 - Terrible. 6 out of 127 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very satisfied but one persistent issue

This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
Stayed 1 night in May 2019

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Excelente localização, atendimento nota 10 e café da manhã bem servido.
Stayed 3 nights in Jul 2025

10/10 Excellent

TALLES MARCIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Alexandre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente fomos premiados com um quarto ruim, limpeza deixando a desejar. Jantar fraquíssimo. Descortesia total por parte dos colaboradores - inclusive rindo de um problema sério que tivemos de extravio de medicamentos no restaurante. Tem muita coisa bem melhor e na mesma faixa de preço em Caldas Novas.
Stayed 1 night in May 2025

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

Estive com minha familia (esposa, filhos, pais, irmão, cunhada e sobrinhos) em abril por 5 dias. Já conhecia o hotel e sabia de suas qualidades. Pontos positivos: Piscinas limpas, com grande oferta e, devido à baixa ocupação, muita tranquilidade. Café da manhã com boa qualidade e variedade. O mesmo vale ser dito para o almoço e o jantar. Limpeza do quarto muito boa. Localização excelente. Pontos a serem melhorados: tentei contatos com o hotel antes da minha chegada para algumas solicitações, e nenhum dos emails foi respondido a tempo; recebi, inclusive, a resposta de um deles já durante minha hospedagem. Em dois dias foi necessário irmos até o hotel vizinho para refeições. Ar condicionado de janela barulhentos.
Stayed 4 nights in Mar 2025

8/10 Good

PAULA MORETTI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Newton

Stayed 3 nights in Feb 2025

10/10 Excellent

FABIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, aproveitamos muito, todos saíram muito felizes
Stayed 7 nights in Feb 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilda Zucchermaglio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza. Adorei

Tudo perfeito, limpeza excelente, conforto no quarto. Noite tranquila. Atendimento excelente. Piscinas limpas. Comida maravilhosa. Excelente
Stayed 6 nights in Jan 2025

10/10 Excellent

Marcos Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Carlos Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Marco

Stayed 6 nights in Dec 2024

10/10 Excellent

Ruy

Stayed 3 nights in Jan 2025

8/10 Good

dangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, conservado, atendimento excelente! A única coisa que poderia melhorar seria, diferenciar nas variedades das refeições, pois dos quatro dias de minha hospedagem, tanto o café quanto a janta, foram basicamente os mesmos alimentos.
Stayed 4 nights in Jan 2025

8/10 Good

Bruno P

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Tudo muito bom, mas está ficando ultrapassado e sem reformas, alimentação caiu muito, atendimento dos bares sempre com muitos itens faltantes
Stayed 5 nights in Jan 2025

4/10 Poor

Hermes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiasco de viagem

eu e minha família frequentamos o Hotel Privê desde 2007 e nunca passamos o que passamos neste final de ano! Tanto o Hotel qto os parques piscinas sujas, agua com nata de protetor solar, pessoas com intoxicação alimentar e pela agua da piscina, cardáio muito a desejar, já foi bom, sem diversificação. Só servidos alimentos mal preparados, as pessoas não sabiam o que estavam preparando, máquinas de café 3 por;em 2 quebradas. Serviço de piscina além de muito caro,o que não era, não dinha itens para elaborar bebidas. Frutas só melancia e mamão no café, no almoço só melancia. Comidas que sobraram da famigerada ceia foram servidos até sexta imgina como sabor de azedo rançoso. A ceia, reunirão 7 hoteis nos parques aquticos, sem nenhuma organização, ai serviram a comida como se fossemos animais, era disputa por mesa, cadeira e comida, simplismente peguei minha família e sai dali pois não preciso passar por esta humilhação. Repito de 2007 até 2023 nunca havia acontecido isto. Ridicula as férias. Obs. não sou só eu quem está reclamando era hunanime a reclamação, porém, nesta hora só tem atendentes.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cláudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities
Sou hóspede frequente, as piscinas são as melhores para crianças pequenas em hoteis na cidade. Tem arvores e sombra. A comida na area da piscina tem valor muito alto em relação a outros hotéis, alto mesmo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Alguns pontos de observação Wifi muito ruim, recreação praticamente inesistente, estacionamento insuficiente para a quantidade de hospedes alem disso o estacionamento as vagas são ruins e iluminaçao e pessima e tambem muito sujo
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Nayara

Stayed 2 nights in Nov 2024

2/10 Terrible

SONIA

Stayed 1 night in Oct 2024