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Rio Quente Resorts - Cristal Resort

Property class: 3.5

Photo gallery for Rio Quente Resorts - Cristal Resort

A clear pool with a thatched-roof structure, surrounded by lush greenery and a mountainous backdrop.
Property video
A spacious lobby with a large indoor pool, seating areas, and a reception desk.
A modern resort entrance with a paved driveway, palm trees, and a sign for Rio Quente Cristal Resort.
An aerial view of a hotel complex with multiple buildings, a swimming pool, and surrounding greenery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$765
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000
  • Place, Hot Park
    ‪1 min walk‬
  • Place, Serra de Caldas Novas State Park
    ‪2 min walk‬
  • Place, Parque das Fontes
    ‪13 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪34 min drive‬

Room options

View all photos for Master Suite - include Hot Park and Parque das Fontes

A hotel room with a bed, a bedside table, a TV, a balcony with a view of greenery and a pool.

Master Suite - include Hot Park and Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Large Single Sofa Bed

View all photos for Master Apartment - Include Hot Park and Parque das Fontes

A hotel room with two single beds, a balcony with a view, and a wooden bench.

Master Apartment - Include Hot Park and Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Rio Quente

A family-friendly stay in Rio Quente awaits you at Rio Quente Resorts - Cristal Resort. Within steps you'll find Serra de Caldas Novas State Park and Hot Park within a 10-minute stroll. Highlights at this resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps. The restaurant, Pizzaria Oliva, serves pizza. Stella Artois Lounge is the resort's own brewpub. Spend the day at the nearby private beach and enjoy the 4 outdoor tennis courts, free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. There's also free parking nearby, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 3.5-property class Rio Quente resort include Parque das Fontes and Japanese Gardens.
View more Resorts in Rio QuenteOpens in a new window

What's nearby

  • Hot Park - 1 min walk - 0.0 km
  • Serra de Caldas Novas State Park - 2 min walk - 0.2 km
  • Parque das Fontes - 13 min walk - 1.1 km
  • Acqua Park diRoma - 33 min drive - 33.6 km
  • Water Park - 35 min drive - 34.7 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 79 min drive

Restaurants

  • ‪Nonna Mia - ‬4 min drive
  • ‪Pizzaria Oliva - ‬11 min walk
  • ‪Casa de Cora Restaurante - ‬12 min walk
  • ‪Restaurante Rangará - ‬11 min walk
  • ‪Bar dos Ventos - ‬1 min drive

About this property

Rio Quente Resorts - Cristal Resort

A private beach is featured. As a guest of Rio Quente Resorts - Cristal Resort, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a fitness centre, and a steam room are also featured at the family-friendly Rio Quente Resorts - Cristal Resort.

Smoking is allowed in designated areas at this 3.5-star Rio Quente resort.

  • 104 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Rio Quente Resorts - Cristal Resort offers 104 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Rio Quente resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Similar properties

A clear pool with a thatched-roof structure, surrounded by lush greenery and a mountainous backdrop.
Rio Quente Resorts - Hotel Pousada
Rio Quente
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
3.9 out of 5, Good, 293 reviews
The price is NZ$525
includes taxes & fees
15 Nov - 16 Nov
Rio Quente Resorts - Hotel Pousada

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar dos Ventos
  • Marolo Cafe
  • Pizzaria Oliva
  • Restaurante Giardino
  • Stella Artois Lounge

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Mini golf
  • Playground
  • Rafting
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Frequently asked questions

What is the cancellation policy at Rio Quente Resorts - Cristal Resort?

Rio Quente Resorts - Cristal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rio Quente Resorts - Cristal Resort?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Cristal Resort on 17 Nov 2026 start from NZ$765, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Rio Quente Resorts - Cristal Resort?

Yep, there is an onsite spa at Rio Quente Resorts - Cristal Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Rio Quente Resorts - Cristal Resort have a pool?

Rio Quente Resorts - Cristal Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Rio Quente Resorts - Cristal Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rio Quente Resorts - Cristal Resort?

Rio Quente Resorts - Cristal Resort features 2 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with room service and private yards.

Is Rio Quente Resorts - Cristal Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Rio Quente Resorts - Cristal Resort is a hit with families.

Is there a free airport shuttle available at Rio Quente Resorts - Cristal Resort?

No, Rio Quente Resorts - Cristal Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Quente Resorts - Cristal Resort?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rio Quente Resorts - Cristal Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rio Quente Resorts - Cristal Resort?

No, only service animals are allowed.

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 110 reviews
Rating 8 - Good. 29 out of 110 reviews
Rating 6 - Okay. 20 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Amenities
O hotel tem preço super desproporcional ao o que oferece, o IBIS é melhor que o Cristal. Pra completar, vcs vendem diárias em dias que o Hot Park, principal atração, esta fechado, sem informar o cliente!!!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grande e muito confortável!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complexo maravilhoso. Funcionários prestativos e muito educados. Comida maravilhosa ! Super indico conhecer.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Poucos funcionários na recepção do hotel, pouca estrutura de programação para crianças, poucos funcionários no restaurante, lançamentos errados na pulseira magnética.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Property conditions & facilities
lugar que vale a pena conhecer as piscinas, natureza e restaurantes mais o hotel deixa a desejar acomodação de suíte júnior suja conforme as fotos mostra isso que antes de nós entrar pediram pra esperar uma pouco que estavam conferindo a limpeza rsrs .aérea comum sao limpas, acredito que a gerência não sabe como se encontra os banheiros e paredes dos quartos
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Disliked: Cleanliness, amenities, property conditions & facilities
lugar que vale a pena conhecer as piscinas, natureza e restaurantes mais o hotel deixa a desejar acomodação de suíte júnior suja conforme as fotos mostra isso que antes de nós entrar pediram pra esperar uma pouco que estavam conferindo a limpeza rsrs .aérea comum sao limpas, acredito que a gerência não sabe como se encontra os banheiros e paredes dos quartos
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comodidades
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom! Hotel Cristal muito limpo, excelente piscina , bar otimo! . O restaurante é bom. Quartos e banheiros enormes e limpos. Apenas um pouco chato a insistência dos vendedores da Aviva, querendo vender a associação a todo custo, cercando os hospedes.... De resto, gostamos muito
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maravilhoso

incrivel, condução a cada 15 min para a praia do cerrado , hpt parque e as piscinas de fontes naturais.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Tivemos vários problemas no hotel Inclusive com alimentação
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Razoável!

Legal, porém caro demais pela lotação! Pessoal da recepção tem má vontade na hora de explicar as informações no check in
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento péssimo!

Atendimento péssimo!
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Surpresa NEGATIVA a estadia no Rio Quente

Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo.
Stayed 5 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Enttäuschend

Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Lugar lindo, serviço péssimo e cobrança abusiva

A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O quarto é relativamente simples para o padrão do hotel.
Stayed 5 nights in Mar 2021
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service

Hotel Cristal sem luxo nenhum

A comida e o serviço é pessimo. Comida completamente sem tempero, não fazem limpeza do quarto e até suas malas em um hotel de alto padrão você precisa carregar sozinho
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor que o Hotel Pousada

Nossa estadia foi muito boa, atendimento bom, quartos espacosos e desjejum e almoco bons. So o preco da comida nas piscinas foi exorbitante. Nao precisa explorar o cliente dessa maneira.
Stayed 5 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal - Rio Quente Resorts

O Hotel Cristal fica dentro do complexo do Rio Quente, sendo o mais distante dos três hotéis internos (Pousada, Turismo e Cristal), cujo acesso é feito por meio de ônibus que passa de 15 em 15 minutos até as 23h (após as 23h é de 30 em 30 minutos e, salvo engano, após as 2h há uma van para levar os hóspedes). Em que pese tenha havido uma confusão na confirmação da reserva com a recepção do hotel, após contato telefônico com a funcionária Luciana tudo foi resolvido de forma satisfatória, a qual, inclusive, juntamente com a supervisora Débora, me auxiliaram a organizar um pedido surpresa de noivado que ficou perfeito. Ficamos muito contente com o atendimento. Em relação ao Restaurante da Mata (café da manhã e almoço inclusos), tudo foi bastante satisfatório, principalmente o atendimento do funcionário João Paulo, bastante prestativo e agradável. No entanto, apesar da comida ser muito boa, pelo custo e nível da hospedagem, poderia ter mais variedades tanto no café da manhã quanto no almoço, além de cervejas puro malte (são servidas somente Antártica e Brahma). Destaco, ainda, que as medidas adotadas em razão da pandemia da COVID-19 são satisfatoriamente cumpridas, gerando maior segurança na alimentação. Os quartos e banheiros são bons e amplos. O Hotel conta com uma piscina de borda infinita bem bonita, mas que acabamos utilizando pouco em razão do acesso ao hotpark, praia do cerrado e parque das fontes.
Stayed 2 nights in Nov 2020