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Aparthotel

Nuvo Hotel & Suites

3.0 star property

Photo gallery for Nuvo Hotel & Suites

Front of property
Premium bedding, individually decorated, individually furnished
Fridge, microwave, oven, stovetop
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
827 12th Avenue SW, Calgary, AB, T2R OJ1
  • Place, 17 Avenue SW
    ‪5 min walk‬
  • Place, Stephen Avenue
    ‪11 min walk‬
  • Place, Calgary Tower
    ‪15 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Balcony

42-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 Queen Bed, Balcony

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 2 Queen Beds

Fridge, microwave, oven, stovetop

Deluxe Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Calgary

Nuvo Hotel & Suites puts you in the heart of Calgary, within a 20-minute stroll of popular places like Calgary Tower and Calgary TELUS Convention Centre. Highlights at this boutique aparthotel include a complimentary breakfast and in-room kitchens. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, an iPod dock and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and bathrobes. A DVD player, a coffee/tea maker and free long-distance calls are also available. .This pet-friendly aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, express check-out and a corner/local shop. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Downtown Calgary aparthotel, attractions include Stampede Park and BMO Centre.
View more Aparthotels in CalgaryOpens in a new window

What's nearby

  • 17 Avenue SW - 5 min walk - 0.4 km
  • Stephen Avenue - 11 min walk - 0.9 km
  • CORE Shopping Centre - 11 min walk - 0.9 km
  • Calgary Tower - 15 min walk - 1.3 km
  • Calgary TELUS Convention Centre - 16 min walk - 1.4 km

Getting around

  • 8th Street SW Station - 8 min walk
  • Calgary University Station - 14 min drive
  • Calgary International Airport (YYC) - 24 min drive

Restaurants

  • ‪Wafflato - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Twisted Element - ‬4 min walk
  • ‪Dairy Queen - ‬4 min walk
  • ‪Browns Socialhouse Mount Royal - ‬5 min walk

About this property

Nuvo Hotel & Suites

Free breakfast is served daily. WiFi is free in public spaces. The boutique Nuvo Hotel & Suites also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Calgary aparthotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Nuvo Hotel & Suites offers 32 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Calgary aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • IPod dock
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: CAD 25 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 32 units
  • 4 floors
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Nuvo Hotel & Suites.

Property is also known as

Hotel Nuvo
Nuvo Hotel
Nuvo Hotel Suites
Nuvo Hotel Suites Calgary
Nuvo Suites Calgary
Nuvo Hotel Calgary
Nuvo Hotel Suites
Nuvo Hotel & Suites Calgary
Nuvo Hotel & Suites Aparthotel
Nuvo Hotel & Suites Aparthotel Calgary

Frequently asked questions

What is the cancellation policy at Nuvo Hotel & Suites?

Nuvo Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Nuvo Hotel & Suites?

Yep, Nuvo Hotel & Suites has a self car park with in/out privileges for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is Nuvo Hotel & Suites family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Nuvo Hotel & Suites is a hit with families.

Does Nuvo Hotel & Suites serve breakfast?

You bet, complimentary buffet brekkie is available on weekdays from 6:00 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Nuvo Hotel & Suites?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Nuvo Hotel & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Nuvo Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 246 out of 897 reviews
Rating 8 - Good. 357 out of 897 reviews
Rating 6 - Okay. 175 out of 897 reviews
Rating 4 - Poor. 71 out of 897 reviews
Rating 2 - Terrible. 48 out of 897 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay, convenient location, clean rooms and pleasant staff. The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Nicholas

Disliked: Communication
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Chan

Liked: Cleanliness, room comfort, communication
地點交通方便，附近有超市。房間內有廚具提供可煮食，酒店工作人員友善，價錢合理。
Stayed 14 nights in Nov 2021
Verified

2/10 Terrible

Ryan

Liked: Room comfort
Disliked: Cleanliness, communication

Never again......Disgust

This is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Rick

Liked: Cleanliness, room comfort, communication
Great spot. Unless WIFI.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Lisa

Liked: Property conditions & facilities, communication
Disliked: Amenities
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable. Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, communication
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Too many “House Rules”

I didn’t appreciate the condescending “House Rules” which included not staining any white linens. I felt anxious about accidentally leaving a makeup stain or something and having to pay for it. Wouldn’t stay here again.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities, communication
Suite was large, very clean and comfortable. Was pleasantly surprised upon arrival!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Karmela

Liked: Amenities, property conditions & facilities, communication
What I liked about this property was the location - very close to a lot of stores, right across from Safeway. Front desk staff were very kind and even helped out when there was a small leak in the ceiling ventilation. They had it fixed right away. Bed was very comfy. It was nice that they also included a free simple breakfast.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Jiten

Liked: Cleanliness, property conditions & facilities
Parking spots too small, at back of hotel. My car was hit but no one in office to report this damage to.Checked out early and my deposit still not refunded.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Milena

Liked: Cleanliness, room comfort, communication
Wonderful staff and very helpful! Would stay again!
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Valeria

Liked: Cleanliness, amenities
i love that it feels like home, it's VERY clean! the rooms are better than what the hotel looks like. I would stay there again for sure. I dont like the parking... it's pretty sketchy as it is behind the hotel in an alley, but it does the work. I was just a little concerned that soemone would break in my car. Overall this hotel is great, it includes a whole kitchen, utensils.. the only thing that i did not like is that we had to leave everything how we found it or else they would charge us extra. So if he left a cup unclean they would charge you extra.. and since this is a hotel.. i guess that shold be included.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room set up was very good. Location was excellent. Loved having a full kitchen in our room for breakfast.
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Noisy and uncumfortable

Hotel was clean and room was nice but walls are paper thin and can heat everyone coming and going from their rooms and even from the main door. I would not stay here again.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

James Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location!
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Staff did not acknowledge me or my questions while checking in. No customer service skills
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Not a 3 star hotel by any means

Many disappointments with my stay, my room was advertised as a queen sized but was barely a double, area was kinda sketchy. NOT somewhere for a romantic get away by any means. The rooms were very clean though and the service was very friendly and hospitable but the hotel itself is clearly meant for "1 night stays"
Stayed 3 nights in Sep 2021
Verified

2/10 Terrible

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort
Run down, photos are not an accurate display of the room. Gentlemen at the front was nice but was keen on ch
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
I appreciated that Safeway was right across from the property.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Penalties and fines - be careful

Room was nice but not very friendly front desk staff. Room had many rules that included fines for many different things. One rule was can't have dish washer running when you check out?? Of course, I ended up breaking a wine glass and they charged me $5!
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice suite, very friendly owners
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Alexandra

Liked: Property conditions & facilities, communication
I didnt like that they advertised the room as a queen bed when ot really was a Murphy queen bed which makes it more of a double
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean boutique hotel downtown Calgary.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Navkaran

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Shady place, we did not end up staying at this place. Super shady and seems like it’s used for other purposes (if you know what I mean)
Stayed 1 night in Aug 2021

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