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 Mallorca Island •1 Room
 Mallorca Island • 1 Room
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Iberostar Grand Portals Nous

5-star property
Calle Falconer 19, Calvia, 0508 053 286
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Hotel Description

A luxury stay in Calvia awaits you at The Donna Portals. You'll be 1.6 km (1 mi) from Puerto Portals Marina and 4 km (2.5 mi) from Cala Mayor Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include massages and facials. Wellness is the hotel's own bar. Spend the day at the beach and enjoy the onsite 24-hour gym, Turkish bath/hammam, and sauna. Additionally, you'll find free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 11 AM. There's also self parking, along with the convenience of an area shuttle.

Attractions within a 10-minute drive of this 5-star Calvia hotel include Port of Palma de Mallorca and Porto Pi Centro Comercial.

Double Room, Balcony (by Marcel Wanders)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$551* Per night/room 13 May - 14 May

Naughty Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Sea View (Panorama)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Suite Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Iberostar Grand Portals Nous

Location Calle Falconer 19, Calvia, 7181

Property Features

The Donna Portals offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury The Donna Portals. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Calvia hotel.

  • 64 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11 AM.

Astir - Onsite restaurant.

Wellness - Onsite bar. Open daily.

Champagne - Onsite Champagne bar. Open daily.

Selini - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Property uses a professional cleaning service
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 30 per person
  • Covered self parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel The Donna
  • The Donna Portals Hotel
  • The Donna Portals Calvia
  • Iberostar Grand Portals Nous
  • The Donna Portals Hotel Calvia
  • Iberostar Grand Portals Nous Adults Only

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Children 16 years old and younger aren't allowed at this property.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.