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Crystal Hotel

3.5 star property

Photo gallery for Crystal Hotel

Standard Twin Room
The Crystal Hotel entrance with a sign for Savoir Authentic Chinese Cuisine.
An outdoor seating area with metal tables and chairs, surrounded by flower planters.
A room with two patterned armchairs, a small round table, and a view of a garden through a large window.
A dining room with a table set for four, chairs, a window with curtains, and a clock on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Place, Cambridge Junction
    ‪5 min walk‬
  • Place, University of Cambridge
    ‪18 min walk‬
  • Place, Parker's Piece
    ‪20 min walk‬
  • Airport, Cambridge (CBG)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk with a computer, a red armchair, and a painting on the wall.

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Cambridge

At Crystal Hotel you'll be within just a 5-minute stroll of Cambridge Junction and within 15 minutes of University Botanic Gardens. Highlights at this Victorian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a garden and express check-out. Plus you'll find luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3.5-property class Queen Edith's hotel include University of Cambridge and Newmarket Racecourse.

What's nearby

  • Cambridge Junction - 5 min walk - 0.4 km
  • Mill Road - 15 min walk - 1.3 km
  • University of Cambridge - 18 min walk - 1.6 km
  • Parker's Piece - 20 min walk - 1.7 km
  • River Cam - 6 min drive - 2.1 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪GAIL's Bakery - ‬10 min walk
  • ‪Stir - ‬8 min walk
  • ‪La Maison Du Steak - ‬12 min walk
  • ‪Chicken Rush - ‬1 min walk
  • ‪Mina Steakhouse - ‬8 min walk

About this property

Crystal Hotel

As a guest of Crystal Hotel, you'll find a garden and express check-out. Public spaces have free WiFi. Self parking is free.

This Victorian Cambridge hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
Crystal Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. 25-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at Crystal Hotel?

Crystal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Hotel?

Yep, Crystal Hotel has a free self car park.

Is there a free airport shuttle available at Crystal Hotel?

No, Crystal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Crystal Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Crystal Hotel?

No, only service animals are allowed.

Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 449 reviews
Rating 8 - Good. 155 out of 449 reviews
Rating 6 - Okay. 65 out of 449 reviews
Rating 4 - Poor. 32 out of 449 reviews
Rating 2 - Terrible. 14 out of 449 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Michael

Disliked: Room comfort
Comfortable hotel close to station and public transport good value for a short break.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay nice and friendly staff.
Stayed 2 nights in May 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Great little hotel half mile or so from Cambridge city centre. Well recommended.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Peter

Liked: Property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2024
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room and area for our stay
Stayed 1 night in Apr 2024
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. V reasonable near station inc parking
Stayed 1 night in Jun 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great beds.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Kwame

Liked: Cleanliness, staff & service
Good location and friendly staff! Has a restaurant as well if needed!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Eldhose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and went out of their way to make our stay as pleasurable as possible, would highly recommend this hotel
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Eiji

Disliked: Cleanliness, property conditions & facilities
It’s convenient if just stay
Stayed 1 night in May 2025
Verified

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Great place to stay, a little out of the centre of Cambridge but just a 20 minute stroll to the centre. Would use this hotel again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a guaranteed great stay

Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Steven

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service

A good hotel to stay

Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024