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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

Photo gallery for Crystal Hotel

Standard Twin Room
Restaurant
Front of property
Front of property
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Place, University of Cambridge
    ‪20 min walk‬
  • Place, Addenbrooke's Hospital
    ‪2 min drive‬
  • Place, Royal Papworth Hospital NHS Foundation Trust
    ‪3 min drive‬
  • Airport, Cambridge (CBG)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the area

Cambridge

At Crystal Hotel you'll be within just a 5-minute stroll of Cambridge Junction and within 15 minutes of University Botanic Gardens. Highlights at this Victorian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a garden and express check-out. Plus you'll find luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Queen Edith's hotel include University of Cambridge and Addenbrooke's Hospital.

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Addenbrooke's Hospital - 2 min drive - 1.7 km
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
  • Anglia Ruskin University - 3 min drive - 2.4 km
  • Cambridge Corn Exchange - 4 min drive - 2.5 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Stir - ‬8 min walk
  • ‪Chicken Rush - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Crystal Hotel

Victorian hotel in Cambridge with free parking
As a guest of Crystal Hotel, you'll find a garden and express check-out. Public spaces have free WiFi. Self parking is free.

This Victorian Cambridge hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
Crystal Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. 25-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at Crystal Hotel?

Crystal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Hotel?

Yep, Crystal Hotel has a free self car park.

Is there a free airport shuttle available at Crystal Hotel?

No, Crystal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Crystal Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Crystal Hotel?

No, only service animals are allowed.

Reviews

Crystal Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 181 out of 442 reviews
Rating 8 - Good. 151 out of 442 reviews
Rating 6 - Okay. 65 out of 442 reviews
Rating 4 - Poor. 32 out of 442 reviews
Rating 2 - Terrible. 13 out of 442 reviews

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Stayed 2 nights in Jul 2025

4/10 Poor

Delvyn

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Cons: This is a shabby old hotel. Holes in the walls, rips in the wallpaper. It's clean. They say they will provide housekeeping every three days, but I had to ask on day 4, and all they did was provide new towels and empty the trash. They did not clean the toilet or sink or provide new bed sheets or vacuum. There is rarely someone working at the front desk, so I found it impossible to get them to address this issue. Pros: It's clean, at least, and the staff are friendly - when you can find them. It's a 10 minute walk to the train station, and about 20 minutes by bus to the center of town.
Stayed 12 nights in Jun 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Shabby and cramped
Stayed 2 nights in Jul 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service
The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!
Stayed 1 night in Jun 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. V reasonable near station inc parking
Stayed 1 night in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with group
Disliked: Room comfort
Comfortable hotel close to station and public transport good value for a short break.
Stayed 2 nights in May 2025

4/10 Poor

Ozge

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Hotel

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Stayed 1 night in May 2025

6/10 Okay

Sungkeong

Stayed 1 night in May 2025

4/10 Poor

Sara Torres

Stayed 2 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Good budget hotel

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Adeeb

Liked: Staff & service, room comfort

Basic and Simple, Nice Staff

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice double room, clean and roomy. Reception was lovely and welcoming.
Stayed 1 night in Apr 2025

2/10 Terrible

lisa

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025