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Hotel Serrano

Property class: 3.5

Photo gallery for Hotel Serrano

A person preparing a drink with various ingredients and utensils on a wooden counter.
A person sitting at a table with a bowl of food, a book, and a glass of water.
A hotel room with a bed, a chair, a desk, a mirror, and a window with curtains.
A hotel reception desk with a marble design, a digital screen, and a telephone.
A gym with exercise equipment, treadmills, and a person performing a stretching exercise.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$105
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160
  • Place, Galeria de Arte Assis Chateaubriand
    ‪5 min walk‬
  • Place, Parque do Povo
    ‪12 min walk‬
  • Place, Acude Velho
    ‪16 min walk‬
  • Airport, Campina Grande (CPV)
    ‪19 min drive‬

Room options

View all photos for Deluxe Single Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a desk.

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a painting on the wall.

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

About the area

Campina Grande

At Hotel Serrano you'll be within just a 10-minute stroll of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, Serrano, serves international cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 4306 square feet (400 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free breakfast is served. .Places within a 15-minute walk of this 3.5-property class Campina Grande Centro hotel include Parque Evaldo Cruz and Museu Historico.

What's nearby

  • Galeria de Arte Assis Chateaubriand - 5 min walk - 0.5 km
  • Campina Grande History Museum - 7 min walk - 0.6 km
  • Parque do Povo - 12 min walk - 1.1 km
  • Acude Velho - 16 min walk - 1.3 km
  • Parque da Crianca - 17 min walk - 1.5 km

Getting around

  • Pocinhos Station - 32 min drive
  • Campina Grande (CPV) - 25 min drive

Restaurants

  • ‪Baobá Gastrobar - ‬6 min walk
  • ‪Restaurante Comida Caseira - ‬6 min walk
  • ‪Restaurante Caipira Center - ‬4 min walk
  • ‪Gulas Restaurante - ‬7 min walk
  • ‪Moenda - ‬4 min walk

About this property

Hotel Serrano

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Hotel Serrano. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Campina Grande hotel.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1975
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Serrano offers 65 air-conditioned accommodations with minibars and designer toiletries. This individually furnished accommodation has separate sitting areas. 32-inch Smart televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Breakfast included
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The price is NZ$87
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Frequently asked questions

What is the cancellation policy at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serrano?

As of 14 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on 14 Nov 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serrano?

Yep, Hotel Serrano has a free self car park.

Does Hotel Serrano serve breakfast?

Sure does, free buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Serrano?

No, Hotel Serrano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serrano?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Serrano?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serrano?

No, only service animals are allowed.

Hotel Serrano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 448 reviews
Rating 8 - Good. 119 out of 448 reviews
Rating 6 - Okay. 29 out of 448 reviews
Rating 4 - Poor. 7 out of 448 reviews
Rating 2 - Terrible. 3 out of 448 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom

atendeu as expectativas
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado no centro da cidade
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é extremamente bom. Café da manhã maravilhoso, com muito capricho e cuidado. O quarto é divino, tudo funcional e prático... E claro confortável
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, quartos ótimos e um café da manhã com um atendimento de tal excelência que nunca vi em nenhum hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito organizado e bem localizado. Recomendo!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem muito boa , funcionários atenciosos
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fomos para conhecer o São João, uma festa linda. O hotel é perto do parque do povo (onde ocorre a festa), e de outras atrações. Ponto a destacar: estacionamento gratuito, quarto confortável, limpeza e excelência no atendimento. Da recepção aos pequenos detalhes, tudo transmite cuidado e dedicação. Uma experiência inesquecível.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Muito bem localizado. Funcionários muito atenciosos. Café da manhã bastante completo.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O hotel é limpo, mas bem antigo.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem bem estruturada e confortável. Bem recebidos. E equipe atenciosa
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi boa a hospedagem, mas havia uma limitação no acesso aos canais de televisão, por exemplo, não consegui assistir o GP da Fórmula 1 porque não acessava os canais Sport TV. O café da manhã e seu atendimento também podem ser melhorados.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel (fachada) é antigo mas em processo de renovação. O quarto (fiquei no 307) está novinho (vê-se obras no hotel). A recepção (Fátima nos atendeu) foi muito gentil, um sorriso do começo ao fim. O local não é muito legal, pois não é possível ir a pé até o açude velho, porque à noite o trajeto fica esquisito e escuro. As ruas são meio tumultuadas, mas de carro não há problema. Há estacionamento no hotel, algumas vagas inclinadas e outras normais. O café da manhã é básico mas atende bem, café com leite, capuccino e outras bebidas quentes de máquina, proteínas comuns em hotéis, tapioca feita na hora, iogurte (com e sem lactose), etc. Gostei!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente em todos os aspectos.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Excelente em todos os aspectos
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, quarto maravilhoso, cama confortável, banheiro limpo , estacionamento amplo . Só deixou a deseja café da manhã que poderia ter mais opções regionais.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Estacionamento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel em reforma, mas tudo foi satisfatório. Academia nova, boa limpeza, estacionamento grátis
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, estacionamento fácil
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale a pena. Excelente custo benefício.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é muito bem organizado, de modo geral. O ponto negativo fica por conta da dureza do colchão e do barulho do ar condicionado
Stayed 2 nights in Apr 2026