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Hotel Firenze Serra Negra

Property class: 3

Photo gallery for Hotel Firenze Serra Negra

A modern outdoor patio with a sectional sofa, a wooden table, and a large umbrella.
A spacious lobby with a checkered floor, a central round table with a vase of flowers, and a large window offering a view of the street.
A rooftop pool area with lounge chairs and a pergola.
A hotel entrance with a large sign reading "FIRENZE" and a decorative emblem above it.
A buffet table with various dishes and a decorative vase.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$212
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Rua 7 de Setembro, 118, Serra Negra, SP, 13930-000
  • Place, Crafts Fair
    ‪3 min walk‬
  • Place, Disneylandia dos Robos Museum
    ‪10 min walk‬
  • Place, Circuito das Águas Convention Center
    ‪19 min walk‬

Room options

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a small table.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Serra Negra

A family-friendly stay in the heart of Serra Negra awaits you at Hotel Firenze Serra Negra. Within a short 5-minute stroll, you'll find Crafts Fair and Cable Car. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Enjoy the indoor swimming pool, gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free continental breakfast is offered between 8:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute walk of this 3-property class Serra Negra hotel include Conjunto Aquatico Municipal and Fonte Santo Agostinho Park.

What's nearby

  • Crafts Fair - 3 min walk - 0.3 km
  • Cable Car - 5 min walk - 0.4 km
  • Conjunto Aquatico Municipal - 5 min walk - 0.4 km
  • Disneylandia dos Robos Museum - 10 min walk - 0.8 km
  • Circuito das Águas Convention Center - 19 min walk - 1.7 km

Restaurants

  • ‪Café Boteco - ‬3 min walk
  • ‪Restaurante San Pietro - ‬3 min walk
  • ‪Chopp 40 - ‬8 min walk
  • ‪Lanchonete Americana - ‬3 min walk
  • ‪Cheirin Bão - ‬2 min walk

About this property

Hotel Firenze Serra Negra

Hotel Firenze Serra Negra offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Hotel Firenze Serra Negra. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Serra Negra hotel.

  • 79 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Television in lobby
  • Smoking in designated areas
  • Dining venue
Hotel Firenze Serra Negra offers 79 air-conditioned accommodations with a hairdryer and a ceiling fan. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 123 reviews
The price is NZ$187
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

Property Registration Number 07.773.100/0001-08

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Firenze Serra Negra
Hotel Firenze Serra Negra Hotel
Hotel Firenze Serra Negra Serra Negra
Hotel Firenze Serra Negra Hotel Serra Negra

Frequently asked questions

What is the cancellation policy at Hotel Firenze Serra Negra?

Hotel Firenze Serra Negra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Firenze Serra Negra?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Firenze Serra Negra on 16 Aug 2026 start from NZ$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Firenze Serra Negra?

Yep, Hotel Firenze Serra Negra has free valet parking.

Is there a spa on site at Hotel Firenze Serra Negra?

There's no onsite spa, but this property does offer spa services.

Does Hotel Firenze Serra Negra have a pool?

Hotel Firenze Serra Negra has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Hotel Firenze Serra Negra?

Hotel Firenze Serra Negra features an outdoor pool, an indoor pool and a steam room.

Is Hotel Firenze Serra Negra family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, it's no surprise that Hotel Firenze Serra Negra is a hit with families.

Does Hotel Firenze Serra Negra serve breakfast?

Sure does, complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Firenze Serra Negra?

No, Hotel Firenze Serra Negra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Firenze Serra Negra?

Yep, you can grab a meal at Hotel Firenze Serra Negra's onsite restaurant.

What time are check-in & check-out at Hotel Firenze Serra Negra?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Firenze Serra Negra?

No, pets are not allowed.

Hotel Firenze Serra Negra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jandercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, café da manhã satisfatório, quarto limpo, equipe atenciosa...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio tanto do café quanto do jantar maravilhosos, equipe super simpática, solícita e agradável, muito educados, limpeza dos quartos diária, quarto muito limpo, amplo e arrumado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kenji P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimo café da manhã, localização muito boa.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

GUILHERME CANDIDO DA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As únicas coisas que não são boas no hotel são o colchão de molas e o chuveiro do banheiro...
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sergio

O ar condicionado muito antigo, rumoroso e sem controle manual para acessa-lo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel tem duas piscinas, uma na cobertura, aberta, e uma aquecida coberta no primeiro andar, mais duas jacuzzis quentinhas. Cada andar tem uma decoração diferente. Ficamos no terceiro andar com a decoração inglesa. Muito bonita a decoração. Funcionários atenciosos, simpáticos. A localização é ótima, no centro, perto de tudo.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service
Localização boa, refeições boa qualidade, aparelhos pra ginástica ruins, colchão em 2 partes juntadas em pillow horrível, área de piscinas boas.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cinthia F F

Liked: Cleanliness, staff & service, amenities
Tudo muito agradável no hotel Firenze, café da manhã e jantar maravilhosos.Todas as dependências do hotel são bem confortáveis e muito bem decoradas. Com certeza voltaremos . decoadas.Gostamos muito e
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, amenities
Um bom hotel. Funcionários educados e atenciosos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Equipe gentil e atenciosa. Quarto limpo e perfumado. Almoço e jantar com comida muito boa!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities
Atendimento bom e hotel em condições boas e conveninetes
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionarios muito educados e solicitos
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Maurício

Liked: Cleanliness, staff & service, amenities
A cidade de Serra negra foi uma grata surpresa. O quarto é grande. Cama confortável. Banheiro de bom tamanho com ducha top. Só o que deixou a desejar foi o ar condicionado modelo antigo que precisamos tirar da tomada pra desligar e as áreas de lazer descuidadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe de funcionários extremamente prestativos e educados
Vista do pôr do sol no hooftop
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Maria Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, uma ressalva é o horário de início, 8h é um pouco tarde.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

GIOVANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi maravilhosa. Hotel no centro, acesso fácil e a pé para tudo. O hotel tem uma decoração cheia de personalidade, extremamente limpo. Atendimento gentil. A comida muito bem preparada e saborosa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, amenities
Localização perfeita. Cafe da manhã excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Carlos E M

Liked: Cleanliness, staff & service, amenities
Foi uma excelente experiência. O hotel é ótimo, muito bem arrumado, com decoração bonita e quartos grandes. A equipe é fenomenal, desde a recepção até os garçons. Todos muito educados, simpáticos e prestativos. A comida também é excelente, em todas as refeições. Além disso, a localização é perfeita: perto dos pontos turísticos, mas sem barulho excessivo.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável, no geral

Quarto limpo e espaçoso. Estacionamento com manobrista apenas. Fica em rua movimentada, perto das atrações da cidade (que são poucas). Equipe muito simpática e atenciosa. Comida muito boa, tanto no jantar quanto no café da manhã.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Elizabeth T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. O maître Thiaho muito atencioso, educado, e profissional. Todos muito gentis.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

WILLIAM

Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Julio

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosimeire Galhardo

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

NERO

Stayed 1 night in Jan 2026