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Hotel Portal das Águas

3.0 star property

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
Shower, free toiletries, hair dryer, towels
Free daily buffet breakfast
LCD TV
Standard Room (II)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000
  • Place, Avenida Carlos Mauro
    ‪3 min walk‬
  • Place, Centro Universitário Senac - Águas de São Pedro
    ‪8 min walk‬
  • Place, Águas de São Pedro Termal Spa
    ‪8 min walk‬

Room options

View all photos for Standard Room (II)

Standard Room (II)

Standard Room (II)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Room (II)

Luxury Room (II)

Luxury Room (II)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Aguas de Sao Pedro

A family-friendly stay in Aguas de Sao Pedro awaits you at Hotel Portal das Águas. Within steps you'll find Octavio Moura Andrade Square and Avenida Carlos Mauro within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The buffet restaurant, Restaurante DOM QUIXOTE, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, sauna, kids' swimming pool and pool loungers. 1055 square feet (98 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and massage/treatment rooms. Each morning free buffet breakfast is offered between 7:30 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Aguas de Sao Pedro hotel include Nossa Senhora Aparecida Chapel and Juventude Fountain.

What's nearby

  • Octavio Moura Andrade Square - 3 min walk - 0.3 km
  • Avenida Carlos Mauro - 3 min walk - 0.3 km
  • Doctor Octavio Moura Andrade City Park - 8 min walk - 0.7 km
  • Centro Universitário Senac - Águas de São Pedro - 8 min walk - 0.7 km
  • Águas de São Pedro Termal Spa - 8 min walk - 0.7 km

Restaurants

  • ‪Villa Tardivelli - ‬5 min walk
  • ‪Fassina Lanche e porções - ‬2 min walk
  • ‪Rei Do Parmeggiana - ‬2 min walk
  • ‪Lá do Divino - ‬4 min walk
  • ‪Skada Café - ‬7 min walk

About this property

Hotel Portal das Águas

Hotel Portal das Águas offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1055 square feet (98 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Portal das Águas. Limited free parking is available on a first-come, first-served basis.

This 3-star Aguas de Sao Pedro hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1055 sq ft of conference space
  • 98 sq. m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Portal das Águas offers 39 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has massage/treatment rooms. Services include massages.

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São Pedro Thermas Resort
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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 237 reviews
The price is NZ$318
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante DOM QUIXOTE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,055 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portal das Águas Águas de São Pedro
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Hotel Portal das Águas Aguas de Sao Pedro
Aguas de Sao Pedro Hotel Portal das Águas Hotel
Hotel Hotel Portal das Águas
Portal das Águas Aguas de Sao Pedro
Portal das Águas
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Frequently asked questions

What is the cancellation policy at Hotel Portal das Águas?

Hotel Portal das Águas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Portal das Águas?

Yep, Hotel Portal das Águas has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Portal das Águas?

The closest beach to Hotel Portal das Águas is Praia artificial (44 km).

Is there a spa on site at Hotel Portal das Águas?

Yep, there is an onsite spa at Hotel Portal das Águas. You'll enjoy services like massages.

Does Hotel Portal das Águas have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9 AM to 9 PM.

What luxury perks are available at Hotel Portal das Águas?

Hotel Portal das Águas features a full-service spa, an outdoor pool and an indoor pool.

Is Hotel Portal das Águas family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hotel Portal das Águas is a hit with families.

Does Hotel Portal das Águas serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Portal das Águas?

No, Hotel Portal das Águas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portal das Águas?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Portal das Águas?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Portal das Águas?

No, only service animals are allowed.

Hotel Portal das Águas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 82 reviews
Rating 8 - Good. 31 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isabela Pereira Eziliani

Liked: Cleanliness, staff & service, amenities
Tudo de bom equipe ótima
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, amenities
Dias incríveis
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordialidade e atenção.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

José Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Os quartos muito confortáveis e grandes, o atendimento é maravilhoso, e a atenção dos funcionários com os hospedes .
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção dos funcionários perfeita, estadia nota 10, café da manhã muito bem servido, tudo perfeito
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Waldemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Todos os funcionários são extremamente educados e atenciosos.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Rosana Do

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários mega atenciosos! Localização otima, rua tranquila, so barulho de natureza!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Mauricio José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem Família

Ótima estadia.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nos atendeu em tudo: Vale a Pena!

Estadia excelente, chuveiro bom, café da manhã bom, quarto bom, cordialidade dos funcionários, limpeza boa, piscinas boas, salão de jogoa razoável... O estacionamento é gratuito mas não tem vagas suficientes para todos os apartamentos. Por 2 noites, o carro ficou na rua que é tranquila. Ótima localização, próximo a restaurantes que dá para ir a pé. Hotel nos atendeu em tudo!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Fabiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Medio

Razoável
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Vanessa

Disliked: Cleanliness

Razoável

Deixamos a chave na recepção para que fosse realizada a arrumação e troca das toalhas , mas isso não ocorreu. O café da manhã é fraquinho, o bolo estava seco e queimado embaixo. Pelo valor da diária esperava mais.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Nossa estadia foi muito boa e tranquila. Aproveitamos muito as piscinas com nossa filha e todos os funcionários foram atenciosos e gentis com a gente!
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor estadia de Águas.

Tudo perfeito! Hotel muito bonito, limpo e organizado. Os funcionários, TODOS ELES, são muito prestativos, educados e sempre preocupados em nos fornecer o melhor atendimento. Com destaque a Srta. Fátima e o Sr. Luis, que foram os quais tivemos mais contato. Em nossa oitava visita a cidade, podemos garantir que o Hotel Portal das Águas é o melhor lugar para se hospedar.
Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

Ana Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nota 10!

O Hotel é simples, porém muito aconchegante, com pessoal muito atencioso. Eles estão tomando todos os cuidados em relação ao momento de pandemia. A recepção foi excelente, os quartos tem camas confortáveis apesar do layout simples, atende muito bem. Roupas de cama e toalhas muito limpas, quarto muito limpo, halls e lugares comum muito bem limpos. Café da manhã com bastante variedade de frutas, sucos, bolos e pães. Fiz esse passeio em familia, com uma criança de 4 anos. Eles tem copinha para esquentar leite, disponibilizam frutas para as crianças terem um lanchinho. A tarde havia uma mesa com chá e café, bem como alguns biscoitinhos e água saborizada bem fresquinha. Parabéns ao time do Hotel, certeza que voltaremos!
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

ELIANA M. GUERRA LIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!!!

Foi realmente tranquilo, muito organizado, limpeza impecável, excelente café da manhã, ótima localização, minhas filhas gostaram muito das piscinas.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Gleizze

Liked: Cleanliness, staff & service, room comfort
Avalio o hotel como bom, o quarto embora pequeno acomodou bem as 3 pessoas. O Wi-Fi não funciona em iPhone e não tem TV a cabo. Cama confortável e boas piscinas. O café da manhã poderia ser melhor, mas é satisfatório.
Stayed 3 nights in Nov 2020
Verified

6/10 Okay

Mariza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gostamos do hotel, do atendimento e limpeza muito boa. Café da manhã com poucas opções, bar piscina com fechamento às 16h. Fizemos check in às 15h e não tinha como comer nada na piscina. Wi fi péssimo, só funcionava no quarto. A energia do quarto desligava quando tirávamos a chave(quando saía do quarto), não tinha como deixar celular e nenhum aparelho eletrônico carregando.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel próximo de restaurantes, funcionários educados. Piscinas boas. Hotel não oferece almoço e jantar, corredores escuros, brinquedoteca ruim, parquinho com 2 brinquedos que nem dá para considerar, tv do quarto minúscula e apenas com canais abertos, não possuí cofre nos quartos e frigobar vazio, tem que solicitar na recepção o que vc quer para levar ao quarto.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha neta amou a piscina aquecida. Gostei do cafe da manha. O chuveiro poderia ter um desviados para poder dar banho na criança.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No quarto que fiquei suite luxo so tinha agua quente. A fria nao funcionava. Pra tomat banho era igual escaldar frango. Nao recomendo.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, amenities
Ótimo atendimento de todos os funcionários. Poderia ser melhorado o colchão e cama.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Juliana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nao tinha agua quente...tomamos banho na agua fria. Outros itens otimo.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Fizemos o check in. Subindo ao apartamento nos instalamos. Abrimos as janelas, fazia calor, não permanecem abertas. Fecham sozinhas. Ar condicionado não funcionna e telefone não funcional. Surdo-mudo. Subiram para checar se era verdade e constataram que era verdade. Nos mudaram de apartamento e tivemos que levar toda as coisas desembaladas. No outro quarto mais problemas, no banheiro, enfim, terceiro querto que estava OK. Nos deram um up grade e fizeram questão de dizer que NOS DERAM UM UP-GRADE. Pelo preço enorme que pagamento por dois quartos para duas noites (levei dois netos, uma filha e os pais) não valeu a pena. CARISSIMO pela pessima qualidade na manutenção de um hotel velho e desatualizado. Café da manhã fraco. Não recomendo. Não voltaremos. Expedia precisa saber da qualidade do que oferecem.
Stayed 2 nights in May 2019